Question 1

When John,a student at the University of Tasmania,remarks,'I love my classes this semester',it reflects the cognitive element of attitude.

Accepted Answer

A) True 
 B)False  False

Question 2

Define the notion of 'stress' as it pertains to the workplace.What are the sources of stress that managers are unable to avoid? Given what we understand about coping with stress,what strategies might an organisation adopt to minimise the dysfunctional outcomes of this stress?

Accepted Answer

Students should be able to define 'stress' as per the text book on page 540.What the students need to do is to define some sources of stress that occur in the workplace that are actually unavoidable by management (i.e.downsizing,relocations,new policies,promotion,demotion,performance management etc.).For each of these sources,the student should be able to use the stress management theories presented on pages 543-4 to overcome the dysfunctional outcomes associated with stress.

Question 3

The set of characteristics that underlie a relatively stable pattern of behaviour is known as someone's __________________.

Accepted Answer

personality

Question 4

____________________ are judgments about what caused a person's behaviour-something about the person or something about the situation.

Accepted Answer

The answer of ____________________ are judgments about what caused a...

Question 5

Describe the different components of attitude using an example.

Accepted Answer

The three components of attitu

Question 6

An attitude comprises both the cognitive and behavioural evaluation that predisposes a person to feel a certain way.

Accepted Answer

A) True 
 B)False

Question 7

A theory that assesses personality by examining the capacity to self-awareness,self-management,social awareness and relationship awareness is known as emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 8

Errors in perceptual judgement arise from inaccuracies in any part of the perception process is known as a perceptual distortion.

Accepted Answer

A) True 
 B)False

Question 9

People with an internal locus of control are harder to motivate but easier to lead.

Accepted Answer

A) True 
 B)False

Question 10

An evaluation that predisposes a person to act in a certain way is called a(n):

Accepted Answer

A)  projection 
B)  authoritarianism 
C)  perception 
D)  attitude 
E)  personality. 
A)  projection 
B)  authoritarianism 
C)  perception 
D)  attitude 
E)  personality.

Question 11

The self-serving bias means people give themselves too much credit for what they do well and give external forces too much blame when they fail.

Accepted Answer

A) True 
 B)False

Question 12

Describe any three common perceptual errors that managers make.Give an example of each.

Accepted Answer

The common perceptua

Question 13

List the five steps in effective time management.

Accepted Answer

1.Empty your head
2.

Question 14

A condition in which two attitudes or a behaviour and an attitude conflict is called cognitive dissonance.

Accepted Answer

A) True 
 B)False

Question 15

All of these characteristics relate to the stimuli except:

Accepted Answer

A)  contrast 
B)  familiarity 
C)  novelty 
D)  size 
E)  primacy. 
A)  contrast 
B)  familiarity 
C)  novelty 
D)  size 
E)  primacy.

Question 16

Type B behaviour refers to a behaviour pattern characterised by extreme competitiveness,impatience,aggressiveness and a devotion to work.

Accepted Answer

A) True 
 B)False

Question 17

The degree to which a person is sociable,talkative,assertive and comfortable with interpersonal relationships is known as the extent to which someone is:

Accepted Answer

A)  agreeable 
B)  conscientious 
C)  emotionally stable 
D)  open to experience 
E)  extroverted. 
A)  agreeable 
B)  conscientious 
C)  emotionally stable 
D)  open to experience 
E)  extroverted.

Question 18

Sabrina,a final year economics student at the University of Tasmania,believes that it is okay to get a Distinction,but that it is more important to learn in a class than get an easy High Distinction without learning.Sabrina's belief reflects which component of attitude?

Accepted Answer

A)  Behaviour 
B)  Cognitions 
C)  Dissonance 
D)  Feeling 
E)  Affect 
A)  Behaviour 
B)  Cognitions 
C)  Dissonance 
D)  Feeling 
E)  Affect

Question 19

The cognitive process a person uses to make sense of the environment around them is known as perception.

Accepted Answer

A) True 
 B)False

Question 20

Which of these refers to the set of characteristics that underlie a relatively stable pattern of behaviour in response to ideas,objects or people in the environment?

Accepted Answer

A)  Dissonance 
B)  Perception 
C)  Halo effect 
D)  Attitude 
E)  Personality 
A)  Dissonance 
B)  Perception 
C)  Halo effect 
D)  Attitude 
E)  Personality

Exam 14: Individual Behaviour in Organisations

When John,a student at the University of Tasmania,remarks,'I love my classes this semester',it reflects the cognitive element of attitude.

Define the notion of 'stress' as it pertains to the workplace.What are the sources of stress that managers are unable to avoid? Given what we understand about coping with stress,what strategies might an organisation adopt to minimise the dysfunctional outcomes of this stress?

The set of characteristics that underlie a relatively stable pattern of behaviour is known as someone's __________________.

____________________ are judgments about what caused a person's behaviour-something about the person or something about the situation.

Describe the different components of attitude using an example.

An attitude comprises both the cognitive and behavioural evaluation that predisposes a person to feel a certain way.

A theory that assesses personality by examining the capacity to self-awareness,self-management,social awareness and relationship awareness is known as emotional intelligence.

Errors in perceptual judgement arise from inaccuracies in any part of the perception process is known as a perceptual distortion.

People with an internal locus of control are harder to motivate but easier to lead.

An evaluation that predisposes a person to act in a certain way is called a(n):

The self-serving bias means people give themselves too much credit for what they do well and give external forces too much blame when they fail.

Describe any three common perceptual errors that managers make.Give an example of each.

List the five steps in effective time management.

A condition in which two attitudes or a behaviour and an attitude conflict is called cognitive dissonance.

All of these characteristics relate to the stimuli except:

Type B behaviour refers to a behaviour pattern characterised by extreme competitiveness,impatience,aggressiveness and a devotion to work.

The degree to which a person is sociable,talkative,assertive and comfortable with interpersonal relationships is known as the extent to which someone is:

Sabrina,a final year economics student at the University of Tasmania,believes that it is okay to get a Distinction,but that it is more important to learn in a class than get an easy High Distinction without learning.Sabrina's belief reflects which component of attitude?

The cognitive process a person uses to make sense of the environment around them is known as perception.

Which of these refers to the set of characteristics that underlie a relatively stable pattern of behaviour in response to ideas,objects or people in the environment?

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