Question 1

Which of the following would not qualify as a manufacturing organisation?

Accepted Answer

A)  General Motors Holden 
B)  Country Road 
C)  Ted's Hairdressing Salon 
D)  Razorback Vehicles 
E)  All of these choices are manufacturing organisations. 
A)  General Motors Holden 
B)  Country Road 
C)  Ted's Hairdressing Salon 
D)  Razorback Vehicles 
E)  All of these choices are manufacturing organisations. C

Question 2

Information overload is one of the problems associated with advances in technology.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of these is a facilities layout in which machines dedicated to sequences of production are grouped into cells in accordance with group-technology principles?

Accepted Answer

A)  Product layout 
B)  Process layout 
C)  Fixed-position layout 
D)  One-position layout 
E)  Cellular layout 
A)  Product layout 
B)  Process layout 
C)  Fixed-position layout 
D)  One-position layout 
E)  Cellular layout E

Question 4

A system that organises information in the form of pre-specified reports that managers use in day-to-day decision making is called a(n):

Accepted Answer

A)  office automation system 
B)  executive information system 
C)  group decision support system 
D)  information reporting system 
E)  transaction processing system. 
A)  office automation system 
B)  executive information system 
C)  group decision support system 
D)  information reporting system 
E)  transaction processing system.

Question 5

A cellular layout is a facilities layout in which machines dedicated to sequences of production are grouped in accordance with group-technology principles.

Accepted Answer

A) True 
 B)False

Question 6

Bruce is a production manager at a local road works company.He needs data on the anticipated number of orders and the current inventory.He is using a computer-based information system to help him make production decisions.What type of system is he using?

Accepted Answer

A)  Transaction processing system 
B)  Executive information system 
C)  Management information system 
D)  Production information system 
E)  None of these choices. 
A)  Transaction processing system 
B)  Executive information system 
C)  Management information system 
D)  Production information system 
E)  None of these choices.

Question 7

__________ systems typically support the strategic decision-making needs of higher-level managers.

Accepted Answer

A)  Operations information 
B)  Geographic information 
C)  Expert 
D)  Management information 
E)  Process control 
A)  Operations information 
B)  Geographic information 
C)  Expert 
D)  Management information 
E)  Process control

Question 8

The supplier relationships of many organisations involve partnering arrangements in which an organisation spreads purchases among many suppliers,encouraging them to compete with one another to provide the best quality at the lowest price.

Accepted Answer

A) True 
 B)False

Question 9

What is the difference between data and information?

Accepted Answer

The primary difference between data and

Question 10

_______________________________ (three words)is the term for managing the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to final consumers.

Accepted Answer

Supply cha

Question 11

An inventory control system that schedules materials to arrive precisely when they are needed on a production line is known as a(n)_________________ system.

Accepted Answer

The answer of An inventory control system that schedules materials...

Question 12

Which of these displays a document on more than one user's screen and allows all the users to see changes or comments as they are made by one person?

Accepted Answer

A)  Groupware 
B)  Intranet 
C)  Extranet 
D)  Middleware 
E)  Hardware 
A)  Groupware 
B)  Intranet 
C)  Extranet 
D)  Middleware 
E)  Hardware

Question 13

The fixed-position layout is necessary for:

Accepted Answer

A)  custom orders 
B)  when the organisation is producing in huge volumes 
C)  long production runs 
D)  mass production 
E)  miniature items. 
A)  custom orders 
B)  when the organisation is producing in huge volumes 
C)  long production runs 
D)  mass production 
E)  miniature items.

Question 14

Flexible manufacturing,sometimes called lean production,combines advanced technology with innovative management methods,using highly trained employees who take a painstaking approach to problem solving at every stage of the production process to cut waste and improve quality and productivity.

Accepted Answer

A) True 
 B)False

Question 15

A computer network that uses Internet technology but limits access to all or some of the organisation's employees is called:

Accepted Answer

A)  an extranet 
B)  middleware 
C)  an intranet 
D)  groupware 
E)  GDSS. 
A)  an extranet 
B)  middleware 
C)  an intranet 
D)  groupware 
E)  GDSS.

Question 16

Combining advanced technology and innovative management processes and using highly trained employees to cut waste and improve quality is known as lean thinking.

Accepted Answer

A) True 
 B)False

Question 17

The hardware,software,telecommunications and other technologies used to store,process and distribute information is collectively known as information technology.

Accepted Answer

A) True 
 B)False

Question 18

___________________ (two words)combines advanced technology with innovative management methods,using highly trained employees who take a painstaking approach to problem solving at every stage of the production process to cut waste and improve quality and productivity.

Accepted Answer

The answer of ___________________ (two words)combines advanced technology with innovative...

Question 19

One of your supervisors gives you a report that analyses the latest production counts.This supervisor is giving you:

Accepted Answer

A)  data 
B)  timely updates 
C)  Information 
D)  work that the supervisor should be doing 
E)  None of these choices. 
A)  data 
B)  timely updates 
C)  Information 
D)  work that the supervisor should be doing 
E)  None of these choices.

Question 20

A system that links people and departments within or among organisations for the purpose of sharing information and data resources is known as a network.

Accepted Answer

A) True 
 B)False

Exam 20: Managing the Value Chain, Information Technology and E-Business

Which of the following would not qualify as a manufacturing organisation?

Information overload is one of the problems associated with advances in technology.

Which of these is a facilities layout in which machines dedicated to sequences of production are grouped into cells in accordance with group-technology principles?

A system that organises information in the form of pre-specified reports that managers use in day-to-day decision making is called a(n):

A cellular layout is a facilities layout in which machines dedicated to sequences of production are grouped in accordance with group-technology principles.

Bruce is a production manager at a local road works company.He needs data on the anticipated number of orders and the current inventory.He is using a computer-based information system to help him make production decisions.What type of system is he using?

__________ systems typically support the strategic decision-making needs of higher-level managers.

The supplier relationships of many organisations involve partnering arrangements in which an organisation spreads purchases among many suppliers,encouraging them to compete with one another to provide the best quality at the lowest price.

What is the difference between data and information?

_______________________________ (three words)is the term for managing the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to final consumers.

An inventory control system that schedules materials to arrive precisely when they are needed on a production line is known as a(n)_________________ system.

Which of these displays a document on more than one user's screen and allows all the users to see changes or comments as they are made by one person?

The fixed-position layout is necessary for:

Flexible manufacturing,sometimes called lean production,combines advanced technology with innovative management methods,using highly trained employees who take a painstaking approach to problem solving at every stage of the production process to cut waste and improve quality and productivity.

A computer network that uses Internet technology but limits access to all or some of the organisation's employees is called:

Combining advanced technology and innovative management processes and using highly trained employees to cut waste and improve quality is known as lean thinking.

The hardware,software,telecommunications and other technologies used to store,process and distribute information is collectively known as information technology.

___________________ (two words)combines advanced technology with innovative management methods,using highly trained employees who take a painstaking approach to problem solving at every stage of the production process to cut waste and improve quality and productivity.

One of your supervisors gives you a report that analyses the latest production counts.This supervisor is giving you:

A system that links people and departments within or among organisations for the purpose of sharing information and data resources is known as a network.

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