Exam 14: Individual Behaviour in Organisations

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An individual's awareness of the internal aspects of their own nature (such as their personality,beliefs,emotion,attitudes and perceptions)is known as:

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Individuals that prefer dealing with theoretical or technical problems are likely to possess a 'sensation-thinking' style of problem solving.

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_________________ stress is related to increased levels of performance.

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A general assurance in one's own ideas,judgement and capabilities is known as self-efficacy.

(True/False)
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The tendency to overestimate a contribution of internal factors to one successes and the contribution of external factors to once failures is known as the fundamental attribution error.

(True/False)
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Perception refers to the way people make sense of their environment by selecting,organising and interpreting information.

(True/False)
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Being a hard worker and a perfectionist,Wally of Walkabout Nature Tours believes that all of his employees should be hard working and perfectionists as well.This appears to be an error in which of these perceptual judgements?

(Multiple Choice)
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A positive attitude towards one's job refers to:

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_________________ is the tendency to assign an individual to a group or broad category and then attribute generalisations about that group to the individual.

(Short Answer)
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When the level of stress is high relative to a person's coping resources,stress can be a positive force,stimulating desirable change and achievement.

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_____________ stress is related to increased levels of individual performance,whereas ____________ stress is related to decreased levels of individual performance.

(Short Answer)
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The projection effect occurs when the perceiver develops an overall impression of a person or situation based on one attribute,either favourable or unfavourable.

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Work behavior that goes beyond job requirements and contributes as needed to the organisation's success is known as organisational citizenship.

(True/False)
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List the four components of emotional intelligence.

(Short Answer)
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Type A behaviour refers to a behaviour pattern characterised by extreme competitiveness,impatience,aggressiveness and a devotion to work.

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Each of the following are some proactive approaches to combat stress in the workplace,except:

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The tendency to direct one's behaviour to the acquisition of power for personal gain at the expense of the manipulation of others is known as _________________________.

(Short Answer)
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Differentiate between 'challenge stress' and 'threats stress'.Use examples to illustrate your answer

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Errors in judgement,such as stereotyping,the halo effect and selective perception are all examples of __________________(two words).

(Short Answer)
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______________________________________ (two words)is the process by which individuals screen and select the various objects and stimuli that vie for their attention.

(Short Answer)
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