Exam 14: Individual Behaviour in Organisations

_________________________ is the belief that power and status differences should exist within the organisation.

______________ (two words)refers to a situation where an individual is cognitively aware of their own nature (that is,personality,beliefs,emotions,attitudes and perceptions).

Work behaviour that goes beyond job requirements and contributes as needed to the organisation's success is called job satisfaction.

A theory that assesses personality by examining the capacity for self-awareness,self-management,social awareness and relationship awareness is known as 'emotional intelligence'.

__________ is loyalty to the heavy involvement in the organisation.

The projection effect occurs an individual sees their own personal traits in other people.

The degree to which a person has a broad range of interests and is imaginative relates to their level of:

Organisational commitment refers to any type of loyalty that one feels towards their organisation.

Mental states arising spontaneously within a person based on interaction with the environment rather than through conscious effort is known as emotion.

The beliefs,opinions and information a person has about the object of an attitude is called the:

Errors in judgement that arise from inaccuracies in any part of the sense-making process are known as perceptual distortion.

Define perceptual selectivity.Briefly explain the characteristics of the stimuli and the perceiver that affect this process.

The tendency to place primary responsibility for one's success or failure either within oneself (internally)or outside forces (externally)is known as Machiavellianism tendency.

____________________ is the degree to which a person is focused on a few goals,dependable,persistent and achievement oriented.

____________________ (three words)is the degree to which a person has a broad range of interests in the imaginative,creative and willing to consider new ideas.

A condition in which two attitudes or a behaviour and an attitude conflict is called ___________________ (two words).

Mental states arising spontaneously within a person based on their interaction with the environment rather than through conscious thought is known as a(n):

The extent to which one is positive about their own job is known as the level of their:

Each of the following is considered a component of an attitude,except:

The ____________________ component of an attitude includes emotions and feelings towards certain aspects of a job.