Exam 20: Managing the Value Chain, Information Technology and E-Business

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Supply chain management techniques are being applied to the cattle industry in Australia,where each animal typically has several owners from birth until it is sold as meat.

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_____________________________(two words)refers to efforts to systematically gather knowledge,make it widely available throughout the organisation and foster a culture of learning.

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A(n)_____________________________(three words)is a computer-based system that provides information and support for effective managerial decision making.

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__________ is the use of a huge database that combines all of a company's data and allows users to access the data directly,create reports and obtain answers to 'what if' questions.

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In a fixed-position layout the product under manufacture remains in one location and the required tasks and equipment are brought to it.

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A small or medium-sized automated production line that can be adapted to produce more than one product line is known as a(n)__________________________(three words).

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Arnott's snack foods division gathers __________ about demographics in various parts of Australia,which it then translates into __________.

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List the criteria for appraising the effectiveness of an IT system.

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______________________ (three words)uses electronic tags that can identify and track individual items such as books,bottles of laundry detergent,cars,or even people.

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A type of information system that supervisors routinely use to help with their record keeping is called a(n):

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A(n)__________ is an external communications system that uses Internet and is shared by two or organisations,whereas a(n)___________ is an internal communications system that uses the technology and standards of the Internet,that is accessible to only people within the organisation .

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In a cellular layout machines dedicated to sequences of production are grouped together in accordance with group technology principles.

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Which of the following is not a requirement of the just-in-time inventory system?

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Which of these is a computer network that uses Internet technology but links authorised users inside the company with certain outsiders such as customers or vendors?

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All of the following are implications for the effective and efficient use of information technology,except:

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A __________ is a running Web log that allows an individual to post opinions and ideas on anything from products to management.

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A computer-based system that provides information and support for effective managerial decision making is called a management information system.

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Facts that are raw,unsummarised and unanalysed are called data.

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A networked information system that collects,processes and provides information about an organisation's entire enterprise,from identification of customer needs and receipt of orders to distribution of products and receipt of payment,is known as an enterprise resource planning system.

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The process layout has which of the following advantages?

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