Exam 16: Fixing Windows Problems

Press ____ at startup to display the Advanced Boot Options menu.

During reinstallation,a fresh,clean installation of Vista will then be installed in the \____________________ folder.

Use the ____ tool to test memory.

As you work to solve a Windows problem,always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

List and describe two tools to restore a Windows installation.

After you boot into Safe Mode,you can use the ____ commands to verify system files and clean the hard drive.

Match each term with the correct statement below. -Used to perform an in-place upgrade of Windows 2000/XP

Explain what you do if you don't know which device is causing a problem and you see an error message.

When you see the Microsoft progress bar appear,you know the ____,including all critical services and drivers,has loaded.

Software manufacturers often publish updates or ____________________ for their software to address known problems.