Exam 1: The Training and Development Process

67Chapter 1 of the textbook introduces the reader to the ISD model and identifies three distinct yet interrelated steps. All of these activities are likely to have some element of cost associated with their execution. Which of those three steps would you suggest to be the most difficult to justify to senior management? (Assume you need budget approval.)

Which of the following statements regarding the instructional systems design (ISD) model is congruent with the material presented in the textbook?

Social capital has to do with relationships within an organization and between members of the organization and external stakeholders.

In what year did the government of Quebec introduce and pass the Act to Foster the Development of Manpower Training?

Which statement best describes the current state of productivity and innovation in Canada?

If an organization is concerned about the knowledge, skills, and abilities of its employees, what should be the goal of its training and development programs?

If an organization is concerned about the relationships between members of the organization and external stakeholders, what should be the goal of its training and development programs?

What did a study on the productivity of Canadian workers find?

An organization's learning and training strategy most often will NOT directly influence its training and development programs.