Exam 7: Learning and Development

______ conditioning behaviors are direct because the learning occurs as a result of something happening directly to the employee.

An organization should conduct a ______ assessment to determine what training is necessary to improve performance.

As an internal method of employee development,______ provides employees the opportunity to participate in programs that will improve their general knowledge in areas such as finance,project management,or logistics.

Describe the steps in the training and development process.

Describe the common challenges in the training and development process.

Based on a recent survey,91% of large companies and 80% of midsized companies say that ______ one or more HR functions provides "real value."

______ identifies the knowledge,skills,and abilities needed to perform a particular job in the organization.

John reached his sales goal for the first quarter of the year and earned a bonus.What John experienced was ______.

As a new employee at Acme Global,Frederick just spent the morning learning about the organization's policies and procedures.He went to lunch with his new coworkers and spent the afternoon filling out forms with the human resources department.What Frederick experienced was ______.

In operant conditioning,______ is the application of an adverse consequence,or the removal of a reward,in order to decrease an unwanted behavior.

In operant conditioning,if we want to cause a particular behavior to decrease,we would use punishment or ______.

Acme Global provides its employees with the opportunity to experience job rotation.This allows the employees to see more of what goes on in the organization and how each job functions.Acme Global is developing its employees through ______.

______ learning is a process in which the student can sign in to the training site at any point in time and materials are available for their studies.The instructor may or may not be online at the same time.

After training,ability evaluations try to determine whether or not individual behavioral changes have improved organizational results.

______ is whether or not a person believes that they have the capability to do something or attain a particular goal.

In business,______ is any relatively permanent change in behavior that occurs as a result of experience or practice.

In the stages of career development,the ______ stage is the period of time during which the individual becomes concerned with building a skill set,developing work relationships,and advancing and stabilizing their career.

______ is the way that we identify,understand,and use our own emotions as well as the emotions of others to promote our working relationships.

In the stages of career development,the ______ stage is the period of time during which the individual is identifying the personal needs that will be satisfied by a particular type of work.

A ______ is a training method that simulates a real-life situation to teach students what actions to take in the event that they encounter a similar situation on the job.