Exam 7: Learning and Development

Patrico is looking for a method of training his employees for complex situations.He would like a method that allows employees to try out experimental solutions to a problem and receive feedback on how they did.Patrico's best choice of training method would be ______ training.

One of the most critical requirements in corporate training programs is the need to ensure that the training furthers the ______ goals of the organization.

______ is an introduction of the person to the organization.

Kathleen's manager has asked her to attend training on data analysis techniques.However,Kathleen feels that she never learned how to properly use a spreadsheet and that she will fail at the more difficult analysis techniques that require spreadsheet use.It appears that Kathleen's ______ for the training is low.

Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people.Anya's best choice of training method would be ______ training.

Talitha is part of a cohort of employees who regularly attend seminars on improving leadership and decision-making skills.The members of the cohort mentor one another.The meetings do not apply to Talitha's current job,but she hopes the skills she is learning will help her advance in the organization.Talitha is experiencing ______.

Michael stayed late at work to complete a project.As a result,the boss praised his work ethic in front of the entire team.Afterward,the other members of the team started staying past quitting time to complete their projects.What the team members experienced was ______.

After training,______ evaluations are designed to determine whether or not the trainee's on-the-job behaviors changed as a result of the training.

Aziz sent all his employees to training on project management.Afterward,Aziz collected data on the time each project took to complete and how much was spent on each project.He compared that data to the same information from before his employees attended training.Aziz was completing a ______ assessment of training.

In operant conditioning,______ is the withdrawal of a harmful thing from the environment in response to a positive action on the part of the subject.

The ______ component of the definition of the term career is about not only what you do but also the way you feel about what you do and how well you think you've done over time.

The final step in the training process is to ______ how effective the training was at developing the needed skills.

In operant conditioning,______ is the lack of response,either positive or negative,in order to avoid reinforcing an undesirable behavior.

Competency models analyze the difference between what is currently occurring within a job or jobs and what is required-either now or in the future-based on the organization's operations and strategic goals.

______ learning is similar in form to operant conditioning except the employee is not learning from the consequences of the employee's own actions but from the consequences of the actions of another person.

Outside of the human resources department,the ______ is probably still the training result measure with the most meaning.

In operant conditioning,if we want to cause the behavior to increase,then we want to use positive reinforcement or ______.

With ______ training,the organization will create a training course-including content,instruction methods,lesson plans,and instructor materials-and provide all these materials to a qualified instructor who will teach the class.

Allie is showing Nadim how to process certain types of laboratory specimens.Allie always works one-on-one with new hire employees.Nadim and Allie are engaged in a training activity known as ______.

______ is the correction of a deficiency or failure in a process or procedure.