Question 1

The critical path for a project with uncertain activity times is not known for certain until after the project is completed.

Accepted Answer

A) True 
 B)False

Question 2

A key assumption underlying project networks is: ________.

Accepted Answer

A)  dummy activities take up no time 
B)  the critical path is known with certainty 
C)  an activity begins only after all predecessors are completed 
D)  a project network is cyclic 
A)  dummy activities take up no time 
B)  the critical path is known with certainty 
C)  an activity begins only after all predecessors are completed 
D)  a project network is cyclic

Question 3

The four sequential stages of team development include all of the following, except ________.

Accepted Answer

A)  forming 
B)  storming 
C)  coalescing 
D)  performing 
A)  forming 
B)  storming 
C)  coalescing 
D)  performing

Question 4

A major assumption in project network analysis is that sufficient resources are available to perform many activities concurrently.

Accepted Answer

A) True 
 B)False

Question 5

Merge node bias occurs where the project network contains non-critical paths with small total slack times.

Accepted Answer

A) True 
 B)False

Question 6

The term 'calendar' is used in project management to keep track of the days and hours required for completion of projects.

Accepted Answer

A) True 
 B)False

Question 7

When crashing activities for construction projects, the contractor's minimum cost duration might not coincide with the client's target completion date.

Accepted Answer

A) True 
 B)False

Question 8

The term 'total slack' refers to the amount of time an activity can be delayed without delaying the start of a subsequent activity.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not considered a source of unexpected project management problems?

Accepted Answer

A)  Cost. 
B)  Time. 
C)  Economy. 
D)  Performance. 
A)  Cost. 
B)  Time. 
C)  Economy. 
D)  Performance.

Question 10

Implementing critical path analysis is faced with all of the following problems, except ________.

Accepted Answer

A)  availability of project management software 
B)  agreement on the project network 
C)  eliciting time estimates for activities 
D)  introduction of bias in activity time estimates 
A)  availability of project management software 
B)  agreement on the project network 
C)  eliciting time estimates for activities 
D)  introduction of bias in activity time estimates

Question 11

A project history report should include all of the following items, except ________.

Accepted Answer

A)  project performance 
B)  organization structure 
C)  project success and failures 
D)  project and administrative team 
A)  project performance 
B)  organization structure 
C)  project success and failures 
D)  project and administrative team

Question 12

A resource-leveled schedule would have all of the following characteristics except ________.

Accepted Answer

A)  the project duration could be longer than normal 
B)  slack time is used to begin some activities later than their early start time 
C)  the critical path may be changed 
D)  a more balanced use of labor resources would be exhibited 
A)  the project duration could be longer than normal 
B)  slack time is used to begin some activities later than their early start time 
C)  the critical path may be changed 
D)  a more balanced use of labor resources would be exhibited

Question 13

For a project with uncertain activity times, the probability of project completion exceeding the expected time calculated for the critical path is ________.

Accepted Answer

A)  25 percent 
B)  50 percent 
C)  75 percent 
D)  None of these answers are correct. 
A)  25 percent 
B)  50 percent 
C)  75 percent 
D)  None of these answers are correct.

Question 14

Which one of the following is not an objective of activity crashing?

Accepted Answer

A)  Reduce the total cost of completing a project. 
B)  Complete a project in less time than normally expected. 
C)  Create multiple critical paths. 
D)  Prepare a contract bid. 
A)  Reduce the total cost of completing a project. 
B)  Complete a project in less time than normally expected. 
C)  Create multiple critical paths. 
D)  Prepare a contract bid.

Question 15

The amount of time an activity can be delayed without delaying the completion of the project is referred to as ________.

Accepted Answer

A)  total slack 
B)  late finish 
C)  late start 
D)  free slack 
A)  total slack 
B)  late finish 
C)  late start 
D)  free slack

Question 16

The single important attribute of a project manager is leadership ability.

Accepted Answer

A) True 
 B)False

Question 17

The Beta distribution is useful in network analysis because it ________.

Accepted Answer

A)  provides formulas for calculating the activity mean and variance 
B)  can be approximated by a normal distribution 
C)  provides probability estimates for project completion time 
D)  requires only three time estimates to describe uncertain activity duration 
A)  provides formulas for calculating the activity mean and variance 
B)  can be approximated by a normal distribution 
C)  provides probability estimates for project completion time 
D)  requires only three time estimates to describe uncertain activity duration

Question 18

Which one of the following allows the manager to make probability statements with regard to meeting project objectives?

Accepted Answer

A)  Gantt chart. 
B)  CPM. 
C)  PERT. 
D)  Earned-value chart. 
A)  Gantt chart. 
B)  CPM. 
C)  PERT. 
D)  Earned-value chart.

Question 19

A major weakness with project completion time analysis with uncertain activity times is the ________.

Accepted Answer

A)  possibility that more than one critical path might exist 
B)  need to solicit three time estimates for each activity 
C)  assumption that the project completion time is normally distributed 
D)  bias associated with the expected project completion time 
A)  possibility that more than one critical path might exist 
B)  need to solicit three time estimates for each activity 
C)  assumption that the project completion time is normally distributed 
D)  bias associated with the expected project completion time

Question 20

Which of the following makes performance a source of unexpected project management problem?

Accepted Answer

A)  Delays owing to technical difficulties. 
B)  Unexpected technical problems. 
C)  Unforeseen government regulations. 
D)  Increase in the scope of work. 
A)  Delays owing to technical difficulties. 
B)  Unexpected technical problems. 
C)  Unforeseen government regulations. 
D)  Increase in the scope of work.

The critical path for a project with uncertain activity times is not known for certain until after the project is completed.

A key assumption underlying project networks is: ________.

The four sequential stages of team development include all of the following, except ________.

A major assumption in project network analysis is that sufficient resources are available to perform many activities concurrently.

Merge node bias occurs where the project network contains non-critical paths with small total slack times.

The term 'calendar' is used in project management to keep track of the days and hours required for completion of projects.

When crashing activities for construction projects, the contractor's minimum cost duration might not coincide with the client's target completion date.

The term 'total slack' refers to the amount of time an activity can be delayed without delaying the start of a subsequent activity.

Which of the following is not considered a source of unexpected project management problems?

Implementing critical path analysis is faced with all of the following problems, except ________.

A project history report should include all of the following items, except ________.

A resource-leveled schedule would have all of the following characteristics except ________.

For a project with uncertain activity times, the probability of project completion exceeding the expected time calculated for the critical path is ________.

Which one of the following is not an objective of activity crashing?

The amount of time an activity can be delayed without delaying the completion of the project is referred to as ________.

The single important attribute of a project manager is leadership ability.

The Beta distribution is useful in network analysis because it ________.

Which one of the following allows the manager to make probability statements with regard to meeting project objectives?

A major weakness with project completion time analysis with uncertain activity times is the ________.

Which of the following makes performance a source of unexpected project management problem?

The Service Economy

Service Strategy

New Service Development

The Service Encounter

Supporting Facility and Process Flows

Service Quality

Process Improvement

Service Facility Location

Service Supply Relationships

Globalization of Services

Managing Capacity and Demand

Managing Waiting Lines

Capacity Planning and Queuing Models

Forecasting Demand for Services

Managing Service Inventory

Filters

Exam 16: Managing Service Projects

The critical path for a project with uncertain activity times is not known for certain until after the project is completed.

A key assumption underlying project networks is: ________.

The four sequential stages of team development include all of the following, except ________.

A major assumption in project network analysis is that sufficient resources are available to perform many activities concurrently.

Merge node bias occurs where the project network contains non-critical paths with small total slack times.

The term 'calendar' is used in project management to keep track of the days and hours required for completion of projects.

When crashing activities for construction projects, the contractor's minimum cost duration might not coincide with the client's target completion date.

The term 'total slack' refers to the amount of time an activity can be delayed without delaying the start of a subsequent activity.

Which of the following is not considered a source of unexpected project management problems?

Implementing critical path analysis is faced with all of the following problems, except ________.

A project history report should include all of the following items, except ________.

A resource-leveled schedule would have all of the following characteristics except ________.

For a project with uncertain activity times, the probability of project completion exceeding the expected time calculated for the critical path is ________.

Which one of the following is not an objective of activity crashing?

The amount of time an activity can be delayed without delaying the completion of the project is referred to as ________.

The single important attribute of a project manager is leadership ability.

The Beta distribution is useful in network analysis because it ________.

Which one of the following allows the manager to make probability statements with regard to meeting project objectives?

A major weakness with project completion time analysis with uncertain activity times is the ________.

Which of the following makes performance a source of unexpected project management problem?

The Service Economy

Service Strategy

New Service Development

The Service Encounter

Supporting Facility and Process Flows

Service Quality

Process Improvement

Service Facility Location

Service Supply Relationships

Globalization of Services

Managing Capacity and Demand

Managing Waiting Lines

Capacity Planning and Queuing Models

Forecasting Demand for Services

Managing Service Inventory

Filters