Question 1

Interpersonal and intrapersonal communication can be hindered by the following critical errors.

Accepted Answer

A) assumption-observation,failure to discriminate,and allness 
B) assumption-observation,failure to quantify,and sameness 
C) assumption-observation,failure to listen,and sameness 
D) assumption-observation,failure to discern,and oneness 
A) assumption-observation,failure to discriminate,and allness 
B) assumption-observation,failure to quantify,and sameness 
C) assumption-observation,failure to listen,and sameness 
D) assumption-observation,failure to discern,and oneness

Question 2

As little as one or two errors can change a trusting communication climate to one of distrust.

Accepted Answer

A) True 
 B)False

Question 3

Managers should use the same methods of communication with different receivers.

Accepted Answer

A) True 
 B)False

Question 4

All communication takes place within ______.

Accepted Answer

A) one's mind 
B) a physical environment 
C) a context 
D) a culture 
A) one's mind 
B) a physical environment 
C) a context 
D) a culture

Question 5

Intercultural communication is more important in modern society than intrapersonal communication.

Accepted Answer

A) True 
 B)False

Question 6

Of the five levels of managerial communication,the most important is the intercultural level.

Accepted Answer

A) True 
 B)False

Question 7

An appropriate phrase to eliminate the allness error is ______

Accepted Answer

A) "This is what I consider critical information." 
B) "I am certain this is true." 
C) "In my opinion,…." 
D) "either… or…." 
A) "This is what I consider critical information." 
B) "I am certain this is true." 
C) "In my opinion,…." 
D) "either… or…."

Question 8

A public setting is always preferable when a manager praises a direct report's performance.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an example of both oral and written communication?

Accepted Answer

A) company meetings where reports are presented 
B) company website 
C) quarterly financial reports 
D) briefings 
A) company meetings where reports are presented 
B) company website 
C) quarterly financial reports 
D) briefings

Question 10

What determines whether a message is positive or negative?

Accepted Answer

A) the sender's perspective 
B) the receiver's perspective 
C) the organization's history 
D) the sender's communication skills 
A) the sender's perspective 
B) the receiver's perspective 
C) the organization's history 
D) the sender's communication skills

Interpersonal and intrapersonal communication can be hindered by the following critical errors.

As little as one or two errors can change a trusting communication climate to one of distrust.

Managers should use the same methods of communication with different receivers.

All communication takes place within ______.

Intercultural communication is more important in modern society than intrapersonal communication.

Of the five levels of managerial communication,the most important is the intercultural level.

An appropriate phrase to eliminate the allness error is ______

A public setting is always preferable when a manager praises a direct report's performance.

Which of the following is an example of both oral and written communication?

What determines whether a message is positive or negative?

Communicating in Contemporary Organizations

Communicating With Technology

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Listening

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters

Exam 2: Understanding the Managerial Communication Process

Interpersonal and intrapersonal communication can be hindered by the following critical errors.

As little as one or two errors can change a trusting communication climate to one of distrust.

Managers should use the same methods of communication with different receivers.

All communication takes place within ______.

Intercultural communication is more important in modern society than intrapersonal communication.

Of the five levels of managerial communication,the most important is the intercultural level.

An appropriate phrase to eliminate the allness error is ______

A public setting is always preferable when a manager praises a direct report's performance.

Which of the following is an example of both oral and written communication?

What determines whether a message is positive or negative?

Communicating in Contemporary Organizations

Communicating With Technology

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Listening

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters