Question 1

Services are intangible processes that cannot be weighed or measured.

Accepted Answer

A) True 
 B)False

Question 2

The central idea of supply chain management is to apply a total system approach to managing the flow of information,materials,and services from raw material suppliers through factories and warehouses to the end customer.

Accepted Answer

A) True 
 B)False

Question 3

Capturing information directly from the source through such systems as point-of-sale,radio-frequency identification tags,bar-code scanners,and automatic recognition has had little impact on Operations and Supply Chain Management.

Accepted Answer

A) True 
 B)False

Question 4

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

Accepted Answer

A) True 
 B)False

Question 5

bank branch manager position is not an OSCM-type of job.

Accepted Answer

A) True 
 B)False

Question 6

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

Accepted Answer

A) True 
 B)False

Question 7

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following are not listed in the text as jobs in OSCM?

Accepted Answer

A) Department store manager 
B) Project manager 
C) Hospital administrator 
D) Data Center manager 
E) Call center manager 
A) Department store manager 
B) Project manager 
C) Hospital administrator 
D) Data Center manager 
E) Call center manager

Question 9

"Operations" refers to manufacturing and service processes used to transform resources employed by a firm into products desired by customers.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a measure of operations and supply management efficiency used by Wall Street?

Accepted Answer

A) Dividend payout ratio 
B) Current ratio 
C) Receivable turnover 
D) Earnings per share growth 
E) Financial leverage 
A) Dividend payout ratio 
B) Current ratio 
C) Receivable turnover 
D) Earnings per share growth 
E) Financial leverage

Question 11

One of the "package of features" that make up a service is:

Accepted Answer

A) Appearance 
B) Facilitating goods 
C) Packaging 
D) Cost 
E) Implied use 
A) Appearance 
B) Facilitating goods 
C) Packaging 
D) Cost 
E) Implied use

Services are intangible processes that cannot be weighed or measured.

The central idea of supply chain management is to apply a total system approach to managing the flow of information,materials,and services from raw material suppliers through factories and warehouses to the end customer.

Capturing information directly from the source through such systems as point-of-sale,radio-frequency identification tags,bar-code scanners,and automatic recognition has had little impact on Operations and Supply Chain Management.

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

bank branch manager position is not an OSCM-type of job.

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Which of the following are not listed in the text as jobs in OSCM?

"Operations" refers to manufacturing and service processes used to transform resources employed by a firm into products desired by customers.

Which of the following is a measure of operations and supply management efficiency used by Wall Street?

One of the "package of features" that make up a service is:

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Quality Management and Six-Sigma Supply Chain Processes and Analytics

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters

Exam 1: Operations and Supply Chain Management

Services are intangible processes that cannot be weighed or measured.

The central idea of supply chain management is to apply a total system approach to managing the flow of information,materials,and services from raw material suppliers through factories and warehouses to the end customer.

Capturing information directly from the source through such systems as point-of-sale,radio-frequency identification tags,bar-code scanners,and automatic recognition has had little impact on Operations and Supply Chain Management.

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

bank branch manager position is not an OSCM-type of job.

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called creation theory.

Which of the following are not listed in the text as jobs in OSCM?

"Operations" refers to manufacturing and service processes used to transform resources employed by a firm into products desired by customers.

Which of the following is a measure of operations and supply management efficiency used by Wall Street?

One of the "package of features" that make up a service is:

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Quality Management and Six-Sigma Supply Chain Processes and Analytics

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters