Question 1

Conflicts based on ________ tend to be highly emotional and difficult to resolve.

Accepted Answer

A)  Information deficiencies 
B)  Personal differences 
C)  Role incompatibility 
D)  Environmental stress 
A)  Information deficiencies 
B)  Personal differences 
C)  Role incompatibility 
D)  Environmental stress

Question 2

Emotional reaction such as anger,hostility,frustration,pain,or anxiety is most likely to occur during which stage of conflict?

Accepted Answer

A)  Frustration 
B)  Conceptualization 
C)  Behavior 
D)  Outcome 
A)  Frustration 
B)  Conceptualization 
C)  Behavior 
D)  Outcome

Question 3

The most common source of internal conflict in an organization is insufficient or unsatisfactory ________.

Accepted Answer

A)  Consequences 
B)  Rewards 
C)  Communication 
D)  Leadership 
A)  Consequences 
B)  Rewards 
C)  Communication 
D)  Leadership

Conflicts based on ________ tend to be highly emotional and difficult to resolve.

Emotional reaction such as anger,hostility,frustration,pain,or anxiety is most likely to occur during which stage of conflict?

The most common source of internal conflict in an organization is insufficient or unsatisfactory ________.

Organizational Behavior As a Way of Thinking

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 11: Managing Conflict

Conflicts based on ________ tend to be highly emotional and difficult to resolve.

Emotional reaction such as anger,hostility,frustration,pain,or anxiety is most likely to occur during which stage of conflict?

The most common source of internal conflict in an organization is insufficient or unsatisfactory ________.

Organizational Behavior As a Way of Thinking

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters