Question 1

Discuss why it is important to gauge the audience's reaction both during and after a presentation,and effective ways to do so.

Accepted Answer

During the presentation,"listen" to the audience's feedback.Are they nodding in agreement with you or nodding off from boredom? Listening while you present can be challenging because you are also trying to think about what to say,navigate your slides,and maintain good eye contact.However,if you can gauge your audience's response as you are speaking,you have the opportunity to revise and adjust.One strategy you can use to "listen" while you present is to pause between sections.Scan the audience during transitions between slides or between major ideas.Do they seem attentive and interested? You can also ask questions.Unless you want to open the floor to a Q&A session,limit questions during your presentation to close-ended inquiries that assess the audience's participation.For example,if you see someone looking confused,you could say,"I know this process is complicated.Would additional explanation help?"
After the presentation,reflect on your audience's overall response: Were there points in the presentation where the audience nodded in agreement? Did anything confuse or amuse the audience? Did you get the kinds of questions you expected? What surprised you? Could you have prevented any confusion or disagreement by presenting something differently? By answering these questions,you can evaluate your approach and your performance-and plan what to repeat or what to change the next time you present.

Question 2

Which of the following tools is most likely to be used during a presentation if the content to be presented is lengthy and cannot easily be seen in slide form?

Accepted Answer

A)  Podcast 
B)  Document camera 
C)  Handout 
D)  Whiteboard 
E)  Flipchart 
A)  Podcast 
B)  Document camera 
C)  Handout 
D)  Whiteboard 
E)  Flipchart C

Question 3

Which of the following guidelines should be followed to use your voice effectively during a presentation?

Accepted Answer

A)  Speak to the front of the room because it will help you adjust your volume. 
B)  Modulate your voice. 
C)  Avoid speaking slowly, especially at the beginning of the presentation. 
D)  Avoid pausing intentionally. 
E)  Maximize the use of verbal tics. 
A)  Speak to the front of the room because it will help you adjust your volume. 
B)  Modulate your voice. 
C)  Avoid speaking slowly, especially at the beginning of the presentation. 
D)  Avoid pausing intentionally. 
E)  Maximize the use of verbal tics. B

Question 4

How will determining who is in the audience help the presentation planning process?

Accepted Answer

A)  Analyzing the audience helps the presenter develop content 
B)  Analyzing the audience helps the presenter determine desired outcome 
C)  Analyzing the audience helps the presenter determine specific objectives 
D)  Analyzing the audience helps the presenter develop visual aids 
E)  Analyzing the audience helps the presenter organize the content 
A)  Analyzing the audience helps the presenter develop content 
B)  Analyzing the audience helps the presenter determine desired outcome 
C)  Analyzing the audience helps the presenter determine specific objectives 
D)  Analyzing the audience helps the presenter develop visual aids 
E)  Analyzing the audience helps the presenter organize the content

Question 5

A slide master ________.

Accepted Answer

A)  is a word processing tool 
B)  enforces consistency in your visual elements 
C)  saves you time but runs the risk of inconsistent formatting 
D)  is useful as it allows you to cut and paste the formatting from one slide to the next 
E)  is a network-security related software 
A)  is a word processing tool 
B)  enforces consistency in your visual elements 
C)  saves you time but runs the risk of inconsistent formatting 
D)  is useful as it allows you to cut and paste the formatting from one slide to the next 
E)  is a network-security related software

Question 6

During a question-and-answer session,while answering a question,________.

Accepted Answer

A)  avoid summarizing the question 
B)  avoid being defensive or dismissive 
C)  look only at the person who asked the question 
D)  avoid breaking the question into parts even if it is complex 
E)  if you don't know the answer, make up the answer 
A)  avoid summarizing the question 
B)  avoid being defensive or dismissive 
C)  look only at the person who asked the question 
D)  avoid breaking the question into parts even if it is complex 
E)  if you don't know the answer, make up the answer

Question 7

What is the best way to become a good presenter?

Accepted Answer

A)  Speak softly 
B)  Have extra material 
C)  Incorporate as many visual aids as possible 
D)  Practice 
E)  Memorize the presentation 
A)  Speak softly 
B)  Have extra material 
C)  Incorporate as many visual aids as possible 
D)  Practice 
E)  Memorize the presentation

Question 8

A ________ is recorded without an audience,posted on a website or a social media site such as YouTube or Vimeo,and distributed through website or social media links.

Accepted Answer

A)  slide 
B)  webcast 
C)  web post 
D)  seminar 
E)  podcast 
A)  slide 
B)  webcast 
C)  web post 
D)  seminar 
E)  podcast

Question 9

A stand-alone presentation should not include an agenda slide.

Accepted Answer

A) True 
 B)False

Question 10

During a presentation,if you forget what you plan to say or make a mistake,you should not apologize.

Accepted Answer

A) True 
 B)False

Question 11

During a presentation,restrict yourself to using only slides to aid in audience understanding.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a function of the conclusion of your presentation?

Accepted Answer

A)  Get your audience's attention 
B)  Establish rapport with your audience 
C)  Motivate your audience to care about your presentation 
D)  Preview the organization of your presentation 
E)  Make clear what your audience's action steps are 
A)  Get your audience's attention 
B)  Establish rapport with your audience 
C)  Motivate your audience to care about your presentation 
D)  Preview the organization of your presentation 
E)  Make clear what your audience's action steps are

Question 13

Which of the following mediums of presentations is most likely to be used when the presenter wants to communicate complex material that people need to look at carefully?

Accepted Answer

A)  Podcasts 
B)  Flipcharts 
C)  Slides 
D)  Props 
E)  Document cameras 
A)  Podcasts 
B)  Flipcharts 
C)  Slides 
D)  Props 
E)  Document cameras

Question 14

In the case of a stand-alone presentation,the slides should include every word you plan to say.

Accepted Answer

A) True 
 B)False

Question 15

Discuss techniques to use to set the stage for a presentation.

Accepted Answer

Use the following guidelines to ensure a

Question 16

The more specific your objective,________.

Accepted Answer

A)  the more difficult it will be to create an effective presentation 
B)  the more time it will take to create an effective presentation 
C)  the longer your presentation will need to be to be effective 
D)  the easier it will be to create an effective presentation 
E)  the less persuasive your presentation will be 
A)  the more difficult it will be to create an effective presentation 
B)  the more time it will take to create an effective presentation 
C)  the longer your presentation will need to be to be effective 
D)  the easier it will be to create an effective presentation 
E)  the less persuasive your presentation will be

Question 17

When responding to a questions by restating the question,then providing your main point and details,what process is the speaker using?

Accepted Answer

A)  Three-part answers 
B)  Primacy 
C)  Recency 
D)  Persuasion 
E)  Complexity 
A)  Three-part answers 
B)  Primacy 
C)  Recency 
D)  Persuasion 
E)  Complexity

Question 18

Days or even weeks after a presentation,the audience may remember the conclusion of a presentation.What is this the result of?

Accepted Answer

A)  Primacy effect 
B)  Handouts 
C)  Compelling statements 
D)  Visual cues 
E)  Recency effect 
A)  Primacy effect 
B)  Handouts 
C)  Compelling statements 
D)  Visual cues 
E)  Recency effect

Question 19

Whiteboards are recommended when you want to ________.

Accepted Answer

A)  encourage the audience to collaborate and create content 
B)  encourage the audience to listen and look carefully 
C)  communicate complex material that people need to look at carefully 
D)  provide a demonstration 
E)  present lengthy content that cannot easily be seen in slide form 
A)  encourage the audience to collaborate and create content 
B)  encourage the audience to listen and look carefully 
C)  communicate complex material that people need to look at carefully 
D)  provide a demonstration 
E)  present lengthy content that cannot easily be seen in slide form

Question 20

If someone asks a question that you cannot answer,________.

Accepted Answer

A)  never say "I don't know" 
B)  dismiss the question saying that you will answer it later 
C)  don't be afraid to say "I don't know" 
D)  maintain your credibility by trying to bluff your way around the question 
E)  dismiss the question as irrelevant to avoid having to admit that you don't know 
A)  never say "I don't know" 
B)  dismiss the question saying that you will answer it later 
C)  don't be afraid to say "I don't know" 
D)  maintain your credibility by trying to bluff your way around the question 
E)  dismiss the question as irrelevant to avoid having to admit that you don't know

Discuss why it is important to gauge the audience's reaction both during and after a presentation,and effective ways to do so.

Which of the following tools is most likely to be used during a presentation if the content to be presented is lengthy and cannot easily be seen in slide form?

Which of the following guidelines should be followed to use your voice effectively during a presentation?

How will determining who is in the audience help the presentation planning process?

A slide master ________.

During a question-and-answer session,while answering a question,________.

What is the best way to become a good presenter?

A ________ is recorded without an audience,posted on a website or a social media site such as YouTube or Vimeo,and distributed through website or social media links.

A stand-alone presentation should not include an agenda slide.

During a presentation,if you forget what you plan to say or make a mistake,you should not apologize.

During a presentation,restrict yourself to using only slides to aid in audience understanding.

Which of the following is a function of the conclusion of your presentation?

Which of the following mediums of presentations is most likely to be used when the presenter wants to communicate complex material that people need to look at carefully?

In the case of a stand-alone presentation,the slides should include every word you plan to say.

Discuss techniques to use to set the stage for a presentation.

The more specific your objective,________.

When responding to a questions by restating the question,then providing your main point and details,what process is the speaker using?

Days or even weeks after a presentation,the audience may remember the conclusion of a presentation.What is this the result of?

Whiteboards are recommended when you want to ________.

If someone asks a question that you cannot answer,________.

Developing Your Professional Presence

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Using Social Media in Business

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Communicating Your Professional Brand: Social Media, Résumés, Cover Letters, and Interviews

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Exam 11: Preparing and Delivering Business Presentations

Discuss why it is important to gauge the audience's reaction both during and after a presentation,and effective ways to do so.

Which of the following tools is most likely to be used during a presentation if the content to be presented is lengthy and cannot easily be seen in slide form?

Which of the following guidelines should be followed to use your voice effectively during a presentation?

How will determining who is in the audience help the presentation planning process?

A slide master ________.

During a question-and-answer session,while answering a question,________.

What is the best way to become a good presenter?

A ________ is recorded without an audience,posted on a website or a social media site such as YouTube or Vimeo,and distributed through website or social media links.

A stand-alone presentation should not include an agenda slide.

During a presentation,if you forget what you plan to say or make a mistake,you should not apologize.

During a presentation,restrict yourself to using only slides to aid in audience understanding.

Which of the following is a function of the conclusion of your presentation?

Which of the following mediums of presentations is most likely to be used when the presenter wants to communicate complex material that people need to look at carefully?

In the case of a stand-alone presentation,the slides should include every word you plan to say.

Discuss techniques to use to set the stage for a presentation.

The more specific your objective,________.

When responding to a questions by restating the question,then providing your main point and details,what process is the speaker using?

Days or even weeks after a presentation,the audience may remember the conclusion of a presentation.What is this the result of?

Whiteboards are recommended when you want to ________.

If someone asks a question that you cannot answer,________.

Developing Your Professional Presence

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Using Social Media in Business

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Communicating Your Professional Brand: Social Media, Résumés, Cover Letters, and Interviews

Filters