Exam 3: Managing Diversity

As the managers of a new product development department for a Montreal based company,Carmen is very aware that ________ is a major shift taking place in the workforce.

Despite its popularity,diversity is one of most controversial and least understood topics today.

________ refers to the social and cultural characteristics maintained by a shared heritage.

We all have pretty strong impressions about ideas,things,and people that we often hide from others.These impressions form a tendency toward a particular perspective and is generally known as ________.

The rising proportion of young people entering the workforce,driving productivity,and economic growth is called a "demographic shift."

________ are organizations made up of employees connected by some common dimension of diversity.

Fresh Effects is a large, now global, natural skin care and toiletries manufacturer with headquarters in Vancouver. The company is thriving and its products are more popular than ever due to the growing interest in natural products free of toxic ingredients and artificial chemicals. The company employees are overwhelmingly female who obviously would have an interest in working for such a business. However, a look at the executive offices shows a different picture. All but one of the executives running the company are men, and none are from visible minorities. A group of highly educated, mid-level managers and supervisors have been meeting in an unofficial "club" to discuss their roles and careers in the company. They all believe in the company and want to stay, but also feel that they would like to have a greater role in the management and strategy formulation going forward. -When the women meet unofficially connected by their seeming discrimination and dimensions of diversity,they have formed a(n)________.

Demographic shifts resulting from the aging of the global population lead to economic challenges and increasing demand for ________.

In which of the following areas are consistent male-female differences observed?

In a short essay,explain with examples; how gender diversity in organizations manifests itself,what are some of the major issues between genders,and how the male-female inequality can be solved.

Fresh Effects is a large, now global, natural skin care and toiletries manufacturer with headquarters in Vancouver. The company is thriving and its products are more popular than ever due to the growing interest in natural products free of toxic ingredients and artificial chemicals. The company employees are overwhelmingly female who obviously would have an interest in working for such a business. However, a look at the executive offices shows a different picture. All but one of the executives running the company are men, and none are from visible minorities. A group of highly educated, mid-level managers and supervisors have been meeting in an unofficial "club" to discuss their roles and careers in the company. They all believe in the company and want to stay, but also feel that they would like to have a greater role in the management and strategy formulation going forward. -Rana emigrated from Pakistan only three years ago.She has an advanced degree in chemistry and works currently as an assistant in the product development department.She works with two other visible minority women supervised by Jonathan who has been with the company the same length as Rana.During the women's casual discussion,Rana mentions that Jonathan often makes negative remarks about Muslims and how they have no right to bring their religion to Canada.Jonathan is ________ Rana.

This was Song Hee's first day at work.He was a bit nervous about meeting his new co-workers.When he was introduced to Tan Ming he immediately felt better for finding out that she was also from Singapore.After a few days they had more opportunities to talk to each other and found that their likes and dislikes as well as values were quite different.Hee felt that he probably would not form a close relationship with Ming after all.This more intimate knowledge of another person is ________.

Men are far more likely to view negotiations and other business transactions as a zero-sum game.

Bias is a preconceived belief or opinion about a person or a group of people.

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their able counterparts.

Jackson Larkin is the general manager of Royal City Club in the business district of Toronto. The club is now over 100 years old with a proud tradition of serving its members who mostly work in finance, legal systems, and commercial properties. When the club originally was opened its membership was limited to men only. Due to pressures of the twentieth century equal opportunity movements, the club began accepting women as members in the late 1990s. The club board of directors, as well as the membership is predominantly white males with about 15% of the members now female. Jackson is reviewing the operating reports of the club. His main concern is stagnation in revenues due to very few new members coming in, operating costs increasing, competition from several new clubs in the downtown area that seemed to offer both modernized facilities, innovative services, and open memberships. Jackson is preparing a presentation to the board of directors specifically pointing out the bottom line which may be headed to closing of the club if revenues and operating budgets don't increase. He has some specific suggestions which he feels will improve the club, but at the same time he is apprehensive as he knows the club is known as the "old boys club" that is not exactly excited about anything that would change the comfort they feel in keeping the status quo. Some of the things he plans to bring up are more openness in membership, diversity in accepting new members as well as in hiring of staff, and revamping the restaurant menus to reflect the multiculturalism of the business world. -Jackson will be encouraging the board of directors to support efforts to improve the club's diversity policies and practices.One of the more compelling arguments he can use is that ________.

Employee resource groups provide an opportunity for ________.

Mrs.Shipman had a good work record until she suffered a serious injury in a car accident.She applied for a graduated return-to-work program where she would work an increasing number of hours each week until her full recovery.The employer insisted on a firm return date and when she could not comply they fired her.The Human Rights Board determined that ________.

This was Song Hee's first day at work.He was a bit nervous about meeting his new co-workers.When he was introduced to Tan Ming he immediately felt better for finding out that she was also from Singapore.The camaraderie felt by the two employees who had the same home country reflects ________.

In a short essay,describe the people management benefits derived from workplace diversity.