Exam 16: Managing Groups and Teams

What is the reason that a low-to-moderate level of task conflict consistently has a positive effect on group performance?

In a short essay,describe the four most common types of teams likely to be found in today's organizations.

In a short essay,describe in detail the five stages of team development.

Juan is encouraging some of the quieter team members to express their thoughts about the new proposal.Juan is performing a group member ________ role.

________ is the degree to which group members are attracted to a group and share the group's goals.

Which of the following is an accurate statement regarding status systems?

The ________ view of conflict sees it as absolutely necessary for effective organizational performance.

A group that interacts primarily to share information and to make decisions that will help each group member perform within his or her area of responsibility is a ________.

The first-line managers were sent on a retreat to Niagara Falls for their inaugural strategic planning meeting. Few people knew one another, but their task was clear: design a new performance appraisal system for subordinates that will be effective and usable. Their years of complaining about the old system had landed them with this new responsibility dumped right in their lap. They had four days to become brilliant, and everyone was a little on edge. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrestle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning deciding how they would make decisions within the group and how to manage the idea-generation process. The third and fourth days saw the new managers move amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed the new document to be presented to the regional manager the next day. They all felt a sense of regret at having to break up the group and return to normal work life. -When the management group was deciding on their decision rules,they were in the ________ stage of team development.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.

The willingness of effective team members to do anything that has to be done to help the team succeed is known as ________.

A strong sense of group identity and camaraderie develop in the ________ stage of team development.

When a team leader's ________ are used at appropriate times,the team's functioning and performance can be enhance.

Identify the key difference between work teams and work groups.

David had been away from his old company, Control Tech, for a while. He remembered that when he worked there 10 years ago, the company was very traditional and conservative. The lines of authority and responsibility were established and clear. It felt ironic that he was now managing the consulting team that was going to help increase operational efficiency at Control Tech. In addition to the traditional hierarchy, with a manager and subordinates, he saw a need to introduce teams comprised of individuals from various work areas to help solve operational problems. He also felt that for certain projects, there could be groups that could function essentially independently, even taking on traditional management responsibilities such as hiring, planning, and scheduling. Plus, he also saw real potential for special, temporary projects to be handled by groups that would disband once the task was completed. -The temporary groups that would be created to achieve a special task,then disband,are known as ________.

According to the interactionist view,________ conflicts support the goals of the organization.

Grace has agreed to conduct market analysis and bring the results to the next project meeting.Grace is performing a ________ role.

Which of the following is a benefit of using global teams?

The intent of many team-building exercises is to ________.

Which stage of team development is characterized by conflict over leadership and the controls that the group places on individuals?