Question 1

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

Accepted Answer

A) True 
 B)False

Question 2

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the following is not an example of a TPS?

Accepted Answer

A) Target's internal company payroll system 
B) Comfort Dental patient diagnosis system 
C) First Bank's overall accounting system 
D) Stewart Sport's order entry system 
A) Target's internal company payroll system 
B) Comfort Dental patient diagnosis system 
C) First Bank's overall accounting system 
D) Stewart Sport's order entry system

Question 3

Which of the following is an example of a critical success factor?

Accepted Answer

A) increase customer satisfaction 
B) number of new customers 
C) number of new products 
D) percentage of employee turnover 
A) increase customer satisfaction 
B) number of new customers 
C) number of new products 
D) percentage of employee turnover

Question 4

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Accepted Answer

A) workflow 
B) swim lane 
C) automation 
D) streamlining 
A) workflow 
B) swim lane 
C) automation 
D) streamlining

Question 5

Changing business processes with MIS outlines how to improve the three levels of business processes: operational, managerial, and strategic.From operational to strategic, what are the three major improvement strategies that the author describes?

Accepted Answer

A) automation - streamlining - reengineering 
B) artificial intelligence - streamlining - reengineering 
C) automation - workflow - reinvention 
D) automation - consolidating - restructuring 
A) automation - streamlining - reengineering 
B) artificial intelligence - streamlining - reengineering 
C) automation - workflow - reinvention 
D) automation - consolidating - restructuring

Question 6

Market share measures a firm's external performance relative to that of its competitors.Which of the following represents how a firm measures market share?

Accepted Answer

A) multiplying the firm's sales by the industries total sales 
B) dividing the firm's sales by the total market sales for the entire industry 
C) subtracting your competitors' sales from your total sales 
D) subtracting the industries' total sales from the firm's total sales 
A) multiplying the firm's sales by the industries total sales 
B) dividing the firm's sales by the total market sales for the entire industry 
C) subtracting your competitors' sales from your total sales 
D) subtracting the industries' total sales from the firm's total sales

Question 7

A Business Process Model and Notation (BPMN) activity is used to control the flow of a process.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is an incorrect enterprise view of information technology?

Accepted Answer

A) Processes are analytical for executives and transactional for analysts. 
B) Granularity is coarse for executives and fine for analysts. 
C) Processing is OLTP for executives and OLAP for analysts. 
D) None of these are correct. 
A) Processes are analytical for executives and transactional for analysts. 
B) Granularity is coarse for executives and fine for analysts. 
C) Processing is OLTP for executives and OLAP for analysts. 
D) None of these are correct.

Question 9

Sears department stores used to plant employees in competitors' stores to perform research and analysis.Recently the company implemented a system that can search competitor websites and provide comparisons of price, promotions, and availability and the system is saving time, money, and resources.What type of system did Sears implement?

Accepted Answer

A) shopping algorithm 
B) shopping network 
C) shopping logic 
D) shopping bot 
A) shopping algorithm 
B) shopping network 
C) shopping logic 
D) shopping bot

Question 10

Strategic planning is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Question 11

A model is a simplified representation or abstraction of reality.

Accepted Answer

A) True 
 B)False

Question 12

Which represents the four main steps in the business process reengineering?

Accepted Answer

A) set project problem, study competition, create new products, and implement solution 
B) set project scope, study competition, create new products, and implement solution 
C) set project scope, study competition, create new processes, and implement solution 
D) study competition, set project scope, create new processes, and implement solutions 
A) set project problem, study competition, create new products, and implement solution 
B) set project scope, study competition, create new products, and implement solution 
C) set project scope, study competition, create new processes, and implement solution 
D) study competition, set project scope, create new processes, and implement solutions

Question 13

Core processes are business processes, such as manufacturing goods, selling products, and providing services, that make up the primary activities in a value chain.

Accepted Answer

A) True 
 B)False

Question 14

What are strategic business processes?

Accepted Answer

A) dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions 
B) semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements 
C) static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes 
D) None of these are correct. 
A) dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions 
B) semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements 
C) static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes 
D) None of these are correct.

Question 15

What is the manipulation of information to create business intelligence in support of strategic decision making?

Accepted Answer

A) OLTP 
B) OLAP 
C) TPS 
D) DSS 
A) OLTP 
B) OLAP 
C) TPS 
D) DSS

Question 16

The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

Accepted Answer

A) True 
 B)False

Question 17

What is the primary goal of the As-Is process model?

Accepted Answer

A) to outline the process elements for the To-Be process 
B) to create process choices for the As-Is process 
C) to simplify, eliminate, and improve the To-Be process 
D) to analyze the To-Be process elements 
A) to outline the process elements for the To-Be process 
B) to create process choices for the As-Is process 
C) to simplify, eliminate, and improve the To-Be process 
D) to analyze the To-Be process elements

Question 18

Analytics is the science of fact-based decision making.

Accepted Answer

A) True 
 B)False

Question 19

What is a simplified representation or abstraction of reality?

Accepted Answer

A) model 
B) metric 
C) redundancy 
D) sensitivity analysis 
A) model 
B) metric 
C) redundancy 
D) sensitivity analysis

Question 20

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the following is not an example of a TPS?

Which of the following is an example of a critical success factor?

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Changing business processes with MIS outlines how to improve the three levels of business processes: operational, managerial, and strategic.From operational to strategic, what are the three major improvement strategies that the author describes?

Market share measures a firm's external performance relative to that of its competitors.Which of the following represents how a firm measures market share?

A Business Process Model and Notation (BPMN) activity is used to control the flow of a process.

Which of the following is an incorrect enterprise view of information technology?

Strategic planning is a customer-facing business process.

A model is a simplified representation or abstraction of reality.

Which represents the four main steps in the business process reengineering?

Core processes are business processes, such as manufacturing goods, selling products, and providing services, that make up the primary activities in a value chain.

What are strategic business processes?

What is the manipulation of information to create business intelligence in support of strategic decision making?

The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

What is the primary goal of the As-Is process model?

Analytics is the science of fact-based decision making.

What is a simplified representation or abstraction of reality?

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters

Exam 2: Decisions and Processes: Value Driven Business

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the following is not an example of a TPS?

Which of the following is an example of a critical success factor?

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Changing business processes with MIS outlines how to improve the three levels of business processes: operational, managerial, and strategic.From operational to strategic, what are the three major improvement strategies that the author describes?

Market share measures a firm's external performance relative to that of its competitors.Which of the following represents how a firm measures market share?

A Business Process Model and Notation (BPMN) activity is used to control the flow of a process.

Which of the following is an incorrect enterprise view of information technology?

Strategic planning is a customer-facing business process.

A model is a simplified representation or abstraction of reality.

Which represents the four main steps in the business process reengineering?

Core processes are business processes, such as manufacturing goods, selling products, and providing services, that make up the primary activities in a value chain.

What are strategic business processes?

What is the manipulation of information to create business intelligence in support of strategic decision making?

The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

What is the primary goal of the As-Is process model?

Analytics is the science of fact-based decision making.

What is a simplified representation or abstraction of reality?

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters