Question 1

Rational decision making is logical, consistent, and aims for the best outcome.

Accepted Answer

A) True 
 B)False

Question 2

The term 'good enough' pertains to _________.

Accepted Answer

A) subconscious mental processing 
B) bounded rationality 
C) intuitive decision making 
D) escalation of commitment 
A) subconscious mental processing 
B) bounded rationality 
C) intuitive decision making 
D) escalation of commitment

Question 3

Sondra has decided to purchase a new system.After obtaining permission, she has ordered the system from a reputable company.Which stage of the decision-making process is she carrying out in making the order?

Accepted Answer

A) Implementing the alternative 
B) Selecting an alternative 
C) Identifying the problem 
D) Analysing alternative solutions 
A) Implementing the alternative 
B) Selecting an alternative 
C) Identifying the problem 
D) Analysing alternative solutions

Question 4

Which three conditions do decision makers face?

Accepted Answer

A) Uncertainty, low risk, high risk 
B) Certainty, uncertainty, confidence 
C) Risk, high risk, low risk 
D) Certainty, risk, uncertainty 
A) Uncertainty, low risk, high risk 
B) Certainty, uncertainty, confidence 
C) Risk, high risk, low risk 
D) Certainty, risk, uncertainty

Question 5

Escalation of commitment can occur when people do not _________.

Accepted Answer

A) want to admit that an earlier decision was flawed 
B) accept current conditions 
C) understand that conditions have changed 
D) want to make a decision 
A) want to admit that an earlier decision was flawed 
B) accept current conditions 
C) understand that conditions have changed 
D) want to make a decision

Question 6

Group decisions tend to provide more complete information than individual decisions.

Accepted Answer

A) True 
 B)False

Question 7

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to _________.

Accepted Answer

A) consistently better decisions 
B) decisions that more directly solve problems 
C) errors and biases 
D) more imaginative decisions 
A) consistently better decisions 
B) decisions that more directly solve problems 
C) errors and biases 
D) more imaginative decisions

Question 8

Managers are expected to make decisions that maximise value.

Accepted Answer

A) True 
 B)False

Question 9

Managers are expected to act _________ when making decisions.

Accepted Answer

A) intuitively 
B) rationally 
C) erratically 
D) covertly 
A) intuitively 
B) rationally 
C) erratically 
D) covertly

Question 10

One advantage of group decision making is that it usually provides _________ than individual decision making.

Accepted Answer

A) faster results 
B) more ethical decisions 
C) less confusion 
D) more information 
A) faster results 
B) more ethical decisions 
C) less confusion 
D) more information

Question 11

Because heuristics are considered 'rules of thumb', they rarely lead to errors.

Accepted Answer

A) True 
 B)False

Question 12

Which question would a manager ask when evaluating the results of her decision?

Accepted Answer

A) Did the alternative that was chosen and implemented accomplish the desired result? 
B) What determines the best choice? 
C) How did personal judgement influence the final decision? 
D) Which alternative should be implemented first? 
A) Did the alternative that was chosen and implemented accomplish the desired result? 
B) What determines the best choice? 
C) How did personal judgement influence the final decision? 
D) Which alternative should be implemented first?

Question 13

The three main models that managers use to make decisions are _________.

Accepted Answer

A) bounded rational, intuitive, systematic 
B) rational, bounded rational, intuitive 
C) intuitive, systematic, heuristic 
D) rational, irrational, unbounded rational 
A) bounded rational, intuitive, systematic 
B) rational, bounded rational, intuitive 
C) intuitive, systematic, heuristic 
D) rational, irrational, unbounded rational

Question 14

Structured problems are typically _________, whereas unstructured problems are typically _________.

Accepted Answer

A) straightforward; ambiguous 
B) undefined; unproven 
C) incomplete; easily defined 
D) unusual; clear 
A) straightforward; ambiguous 
B) undefined; unproven 
C) incomplete; easily defined 
D) unusual; clear

Question 15

Group decision making typically increases the legitimacy of a decision because the decision was made _________.

Accepted Answer

A) democratically 
B) over a long period of time 
C) by experts 
D) primarily by the group leader 
A) democratically 
B) over a long period of time 
C) by experts 
D) primarily by the group leader

Question 16

Define bounded rationality.How does bounded rationality lead to satisficing?

Accepted Answer

Perfect rationality requires that a deci

Question 17

One assumption of bounded rationality is that managers can analyse all relevant information about all alternatives for a situation.

Accepted Answer

A) True 
 B)False

Question 18

What advantages does videoconferencing provide for group decision making?

Accepted Answer

A) Savings on travel and time 
B) Anonymous expression of opinions 
C) Less minority domination 
D) More opportunities for interaction 
A) Savings on travel and time 
B) Anonymous expression of opinions 
C) Less minority domination 
D) More opportunities for interaction

Question 19

Non-programmed decisions tend to be routine.

Accepted Answer

A) True 
 B)False

Question 20

The very last step Sondra should take, according to the decision-making process, is to _________.

Accepted Answer

A) implement the alternative 
B) select alternatives 
C) evaluate the decision's effectiveness 
D) analyse alternative solutions 
A) implement the alternative 
B) select alternatives 
C) evaluate the decision's effectiveness 
D) analyse alternative solutions

Rational decision making is logical, consistent, and aims for the best outcome.

The term 'good enough' pertains to _________.

Sondra has decided to purchase a new system.After obtaining permission, she has ordered the system from a reputable company.Which stage of the decision-making process is she carrying out in making the order?

Which three conditions do decision makers face?

Escalation of commitment can occur when people do not _________.

Group decisions tend to provide more complete information than individual decisions.

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to _________.

Managers are expected to make decisions that maximise value.

Managers are expected to act _________ when making decisions.

One advantage of group decision making is that it usually provides _________ than individual decision making.

Because heuristics are considered 'rules of thumb', they rarely lead to errors.

Which question would a manager ask when evaluating the results of her decision?

The three main models that managers use to make decisions are _________.

Structured problems are typically _, whereas unstructured problems are typically _.

Group decision making typically increases the legitimacy of a decision because the decision was made _________.

Define bounded rationality.How does bounded rationality lead to satisficing?

One assumption of bounded rationality is that managers can analyse all relevant information about all alternatives for a situation.

What advantages does videoconferencing provide for group decision making?

Non-programmed decisions tend to be routine.

The very last step Sondra should take, according to the decision-making process, is to _________.

Managers and Management

The Managerial Environment

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Exam 3: Foundations of Decision Making

Rational decision making is logical, consistent, and aims for the best outcome.

The term 'good enough' pertains to _________.

Sondra has decided to purchase a new system.After obtaining permission, she has ordered the system from a reputable company.Which stage of the decision-making process is she carrying out in making the order?

Which three conditions do decision makers face?

Escalation of commitment can occur when people do not _________.

Group decisions tend to provide more complete information than individual decisions.

Because they are not systematic or comprehensive, using heuristics in place of an eight-step decision-making process can lead to _________.

Managers are expected to make decisions that maximise value.

Managers are expected to act _________ when making decisions.

One advantage of group decision making is that it usually provides _________ than individual decision making.

Because heuristics are considered 'rules of thumb', they rarely lead to errors.

Which question would a manager ask when evaluating the results of her decision?

The three main models that managers use to make decisions are _________.

Structured problems are typically _________, whereas unstructured problems are typically _________.

Group decision making typically increases the legitimacy of a decision because the decision was made _________.

Define bounded rationality.How does bounded rationality lead to satisficing?

One assumption of bounded rationality is that managers can analyse all relevant information about all alternatives for a situation.

What advantages does videoconferencing provide for group decision making?

Non-programmed decisions tend to be routine.

The very last step Sondra should take, according to the decision-making process, is to _________.

Managers and Management

The Managerial Environment

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Structured problems are typically _, whereas unstructured problems are typically _.