Question 1

Identify leadership communication practices and explain the purpose of,and differences between,mentoring and coaching.Give examples.

Accepted Answer

Leadership communication practices invol

Question 2

Choice of leadership style and impact as a leader will depend on

Accepted Answer

A) the knowledge the leaders have 
B) the power leaders are given 
C) the beliefs leaders hold about others,the way they prefer to behave and the situation. 
D) the leader's ability to manage 
A) the knowledge the leaders have 
B) the power leaders are given 
C) the beliefs leaders hold about others,the way they prefer to behave and the situation. 
D) the leader's ability to manage

Question 3

The focus of transformational leaders is on goal achievement.

Accepted Answer

A) True 
 B)False

Question 4

The difference between transformational leadership and transactional leadership is the

Accepted Answer

A) style of behaviour 
B) purposes and the results 
C) focus either on the emotion and motivation of the followers or on goal achievement 
D) relationships between leaders and followers 
A) style of behaviour 
B) purposes and the results 
C) focus either on the emotion and motivation of the followers or on goal achievement 
D) relationships between leaders and followers

Question 5

Effective leaders establish group direction by

Accepted Answer

A) defining activities within the organisation 
B) sharing vision and goal-setting with the group 
C) meeting the group face-to-face 
D) fulfilling their communication responsibilities 
A) defining activities within the organisation 
B) sharing vision and goal-setting with the group 
C) meeting the group face-to-face 
D) fulfilling their communication responsibilities

Question 6

Which leadership power can easily cause communication barriers?

Accepted Answer

A) Legitimate power 
B) Expertise power 
C) Coercive power 
D) Information power 
A) Legitimate power 
B) Expertise power 
C) Coercive power 
D) Information power

Question 7

The Situational Leadership model classifies leader behaviour into two broad categories: relationship behaviour with leaders,and task behaviour with followers.

Accepted Answer

A) True 
 B)False

Question 8

The key to being an effective leader rests on the ability to

Accepted Answer

A) to balance task and relationship behaviour 
B) motivate people to work toward an organisational goal 
C) communicate openly and honestly 
D) all of the above 
A) to balance task and relationship behaviour 
B) motivate people to work toward an organisational goal 
C) communicate openly and honestly 
D) all of the above

Question 9

Mentoring is defined as a relationship in which

Accepted Answer

A) individuals with experience and knowledge facilitate and support those with less experience and knowledge 
B) psychological help is needed among staff 
C) the old help the young 
D) male staff members assist female staff members to complete tasks 
A) individuals with experience and knowledge facilitate and support those with less experience and knowledge 
B) psychological help is needed among staff 
C) the old help the young 
D) male staff members assist female staff members to complete tasks

Question 10

What is the role of leadership? Outline leadership tasks and activities and discuss behaviours common to most managers.

Accepted Answer

The role of leadership is to guide and i

Question 11

According to Johannsen 2012,powerful leaders have a sphere of influence on the

Accepted Answer

A) environment 
B) people around them 
C) service and the customer 
D) organisation 
A) environment 
B) people around them 
C) service and the customer 
D) organisation

Question 12

The difference in the 'motivation' of leadership between task-centred and people-centred arises from

Accepted Answer

A) different assumptions concerning individuals' motivation and the ability of the leader to communicate 
B) group performance 
C) a sense of ownership 
D) responsibility for the group 
A) different assumptions concerning individuals' motivation and the ability of the leader to communicate 
B) group performance 
C) a sense of ownership 
D) responsibility for the group

Question 13

The Situational Leadership Model identifies leadership behaviour as well as follower readiness.

Accepted Answer

A) True 
 B)False

Question 14

Many of the activities required of a leader include

Accepted Answer

A) a variety of hands-on functions 
B) effective networking 
C) interaction and interpersonal communication with group members 
D) technical computer skills 
A) a variety of hands-on functions 
B) effective networking 
C) interaction and interpersonal communication with group members 
D) technical computer skills

Question 15

The nature of communication in a transformative working environment is

Accepted Answer

A) mostly one-way 
B) highly motivating,as everyone knows what is expected as well as the consequences of getting things wrong 
C) two-way,with directions from the leader and reports from the group to the leader 
D) inspirational,in the interests of the organisation and very rarely in the self-interests of the leader or the group 
A) mostly one-way 
B) highly motivating,as everyone knows what is expected as well as the consequences of getting things wrong 
C) two-way,with directions from the leader and reports from the group to the leader 
D) inspirational,in the interests of the organisation and very rarely in the self-interests of the leader or the group

Question 16

Hersey and Blanchard's 1993 Situational Leadership Model

Accepted Answer

A) indicates that what a leader should do in a particular context is determined by the specifics of a situation 
B) argues that follower maturity will dictate the response of a leader to a particular situation 
C) indicates that there is an interplay between the leader's knowledge,skills and experience and the follower's willingness,skills and experience that impacts on the kind of job that is done 
D) argues that the leader needs to establish supportive relationships prior to focusing on tasks to positively impact organisational outcomes 
A) indicates that what a leader should do in a particular context is determined by the specifics of a situation 
B) argues that follower maturity will dictate the response of a leader to a particular situation 
C) indicates that there is an interplay between the leader's knowledge,skills and experience and the follower's willingness,skills and experience that impacts on the kind of job that is done 
D) argues that the leader needs to establish supportive relationships prior to focusing on tasks to positively impact organisational outcomes

Question 17

A consultative approach,based on a capacity to seek information,consider advice from others and make plans with others comes from cooperation and the satisfaction of mutual needs.

Accepted Answer

A) True 
 B)False

Question 18

How is authentic leadership different from transformational leadership? What are the similarities,if any?

Accepted Answer

Authentic leadership and transformationa

Question 19

The main difference between 'leadership' and 'management' is that

Accepted Answer

A) leaders focus on systems and controls for the short term 
B) management focuses on people for the long term 
C) leaders focus on people for the short term 
D) management focuses on systems and controls for the short term 
A) leaders focus on systems and controls for the short term 
B) management focuses on people for the long term 
C) leaders focus on people for the short term 
D) management focuses on systems and controls for the short term

Question 20

The fact that the leader has influence means that a leader does something to affect the performance of others and to produce results.

Accepted Answer

A) True 
 B)False

Exam 8: Leadership

Identify leadership communication practices and explain the purpose of,and differences between,mentoring and coaching.Give examples.

Choice of leadership style and impact as a leader will depend on

The focus of transformational leaders is on goal achievement.

The difference between transformational leadership and transactional leadership is the

Effective leaders establish group direction by

Which leadership power can easily cause communication barriers?

The Situational Leadership model classifies leader behaviour into two broad categories: relationship behaviour with leaders,and task behaviour with followers.

The key to being an effective leader rests on the ability to

Mentoring is defined as a relationship in which

What is the role of leadership? Outline leadership tasks and activities and discuss behaviours common to most managers.

According to Johannsen 2012,powerful leaders have a sphere of influence on the

The difference in the 'motivation' of leadership between task-centred and people-centred arises from

The Situational Leadership Model identifies leadership behaviour as well as follower readiness.

Many of the activities required of a leader include

The nature of communication in a transformative working environment is

Hersey and Blanchard's 1993 Situational Leadership Model

A consultative approach,based on a capacity to seek information,consider advice from others and make plans with others comes from cooperation and the satisfaction of mutual needs.

How is authentic leadership different from transformational leadership? What are the similarities,if any?

The main difference between 'leadership' and 'management' is that

The fact that the leader has influence means that a leader does something to affect the performance of others and to produce results.

Communication Foundations

Social Media

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Service

Public Relations

Knowledge Management and Decision Making

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking,Argument,logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking in the Professions

Writing for the Professions

Writing Correspondence,Emails and Short Reports

Writing Long Reports

Writing for the Web

Writing Reflective Journals

Academic Writing

The Job Search, Résumés and Interviews

Filters