Exam 7: Design for Quality and Product Excellence

The outcome of innovation in product development is a discontinuous or breakthrough change and results in new and unique goods and services that delight customers and create competitive advantage.

Product designs with numerous parts decrease the incidence of part mix-ups,missing parts,and test failures.

Which of the following tools is most likely to be used for establishing technical design requirements that meet customer needs and placing them in subsequent production activities?

Robust design refers to designing goods and services that:

Which of the following activities of the design for six sigma (DFSS) ensures that the quality level and reliability requirements of the product are achieved?

The quality function deployment tool increases the time for new product development.

A product failure which occurs at the start of product life due to manufacturing or material defects such as a missing connection or a faulty component is referred to as functional failure.

Explain how the Absolute Quality Weight and the Percentage of Importance was determined in the House of Quality created by the result of the MCOs' QFD study.

Which of the following activities of the design for six sigma (DFSS) seeks to refine designs to identify and eliminate potential failures,achieve high reliability,and ensure that it can be easily manufactured,assembled,or delivered in an environmentally-responsible manner?

The managed care organizations (MCOs) used the QFD process to redesign their handbook.List the steps followed by the focus groups in giving input for this QFD process.

What helped Shure's products to be known early on for their outstanding quality and durability?

List the key customer requirements identified by the managed care organizations (MCOs) while redesigning their handbook.

In practice,product design reliability is determined by the number of failures per unit time during the duration under consideration.

In the context of manufacturing specifications,the term "tolerance" refers to:

Describe the test used by Shure Inc.to determine ability of their product to withstand extreme temperature for extended periods of time.

In the context of the axiomatic design method,the independence axiom states that:

The Taguchi loss function can be used to set product design tolerances in an economical fashion.

The managed care organizations (MCOs) used the QFD process to redesign their handbook.List the criteria based on which the participants for the focus groups,who gave input for this QFD process,were selected.

Describe the microphone drop test procedure used by Shure Inc.

A typical scheme of the House of Quality uses the symbol Δ to denote a strong relationship between any pair of technical requirements.