Question 1

Which of the following is NOT an indication of an out-of-control process?

Accepted Answer

A) Five consecutive points fall on one side of the center line. 
B) Four of five consecutive points fall within the outer two-thirds region between the center line and one of the control limits. 
C) Two of three consecutive points fall in the outer one-third region between the center line and one of the control limits. 
D) A single point falls above the upper control limit. 
A) Five consecutive points fall on one side of the center line. 
B) Four of five consecutive points fall within the outer two-thirds region between the center line and one of the control limits. 
C) Two of three consecutive points fall in the outer one-third region between the center line and one of the control limits. 
D) A single point falls above the upper control limit. A

Question 2

Defects per million opportunities (dpmo) = _____.

Accepted Answer

A) (Number of defects discovered / Opportunities for error)100,000 
B) Opportunities for errorNumber of defects discovered / 1,000,000 
C) (Number of defects discovered / Opportunities for error)1,000,000 
D) Opportunities for error / (Number of defects discovered 
A) (Number of defects discovered / Opportunities for error)100,000 
B) Opportunities for errorNumber of defects discovered / 1,000,000 
C) (Number of defects discovered / Opportunities for error)1,000,000 
D) Opportunities for error / (Number of defects discovered C

Question 3

What is a Kroger Quality Score?

Accepted Answer

The Kroger Quality Score is a proprietary internal measurement that Kroger uses to populate a scorecard for each vendor depending on the typical standard of product they supply.This scorecard is an integral part of the negotiating process with the vendor when contracts are set in place.

Question 4

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Accepted Answer

A) True 
 B)False

Question 5

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

Accepted Answer

A) 1.01. 
B) 0.97. 
C) 1.03. 
D) 0.99. 
A) 1.01. 
B) 0.97. 
C) 1.03. 
D) 0.99.

Question 6

The larger the sample size,the narrower the control limits.

Accepted Answer

A) True 
 B)False

Question 7

In determining the method of sampling,samples should be chosen to be as heterogeneous as possible so that each sample reflects the system of common causes or assignable causes that may be present at that point in time.

Accepted Answer

A) True 
 B)False

Question 8

For statistical process control,a good sampling method should always:

Accepted Answer

A) use samples of random measurements over a long period of time. 
B) minimize sampling cost. 
C) maximize sample size. 
D) use rational subgroups. 
A) use samples of random measurements over a long period of time. 
B) minimize sampling cost. 
C) maximize sample size. 
D) use rational subgroups.

Question 9

The _____ is used to monitor the centering of the process.

Accepted Answer

A) -chart 
B) R-chart 
C) p-chart 
D) np-chart 
A) -chart 
B) R-chart 
C) p-chart 
D) np-chart

Question 10

Explain the different stages involved in the manufacturing of individual syringes at the Midwest pharmaceutical company.

Accepted Answer

The pharmaceutical company manufactures

Question 11

c-charts are based on the _____ probability distribution.

Accepted Answer

A) normal 
B) binomial 
C) Poisson 
D) exponential 
A) normal 
B) binomial 
C) Poisson 
D) exponential

Question 12

Kroger Company uses a specification book that describes the _____ of all products carried by the company.

Accepted Answer

A) prices 
B) sales 
C) qualification standards 
D) quantity 
A) prices 
B) sales 
C) qualification standards 
D) quantity

Question 13

What were the conclusions drawn by the statistical consultants using the R-chart?

Accepted Answer

The consultants examined the R-chart alo

Question 14

A nonconforming unit of work is one that has no defects or errors.

Accepted Answer

A) True 
 B)False

Question 15

To form rational subgroups for an  
-chart,the goal is to choose the samples as _____ as possible.

Accepted Answer

A) heterogeneous 
B) homogeneous 
C) large 
D) systematic 
A) heterogeneous 
B) homogeneous 
C) large 
D) systematic

Question 16

If the cost of investigating an operation to identify the cause of an apparent out-of-control condition is low,narrower control limits should be selected.

Accepted Answer

A) True 
 B)False

Question 17

A specification is 50.0 cm  $\pm$ 10.0 cm.Sketch and label the pre-control zones for this specification.Include the following values on your sketch: nominal,upper and lower specification limits,and end points of the green zone.

Accepted Answer

The answer of A specification is 50.0 cm  $\pm$...

Question 18

In pre-control,which zone covers the nominal specification of a process?

Accepted Answer

A) Gray zone 
B) Yellow zone 
C) Red zone 
D) Green zone 
A) Gray zone 
B) Yellow zone 
C) Red zone 
D) Green zone

Question 19

Which of the following is NOT one of the basic applications of a control chart?

Accepted Answer

A) To calculate the average-range. 
B) To establish a state of statistical control. 
C) To monitor a process to identify special causes of variation. 
D) To determine process capability. 
A) To calculate the average-range. 
B) To establish a state of statistical control. 
C) To monitor a process to identify special causes of variation. 
D) To determine process capability.

Question 20

A measurement system may be precise but not necessarily accurate at the same time.

Accepted Answer

A) True 
 B)False

Which of the following is NOT an indication of an out-of-control process?

Defects per million opportunities (dpmo) = _____.

What is a Kroger Quality Score?

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

The larger the sample size,the narrower the control limits.

In determining the method of sampling,samples should be chosen to be as heterogeneous as possible so that each sample reflects the system of common causes or assignable causes that may be present at that point in time.

For statistical process control,a good sampling method should always:

The _____ is used to monitor the centering of the process.

Explain the different stages involved in the manufacturing of individual syringes at the Midwest pharmaceutical company.

c-charts are based on the _____ probability distribution.

Kroger Company uses a specification book that describes the _____ of all products carried by the company.

What were the conclusions drawn by the statistical consultants using the R-chart?

A nonconforming unit of work is one that has no defects or errors.

To form rational subgroups for an -chart,the goal is to choose the samples as _____ as possible.

If the cost of investigating an operation to identify the cause of an apparent out-of-control condition is low,narrower control limits should be selected.

A specification is 50.0 cm $\pm$ 10.0 cm.Sketch and label the pre-control zones for this specification.Include the following values on your sketch: nominal,upper and lower specification limits,and end points of the green zone.

In pre-control,which zone covers the nominal specification of a process?

Which of the following is NOT one of the basic applications of a control chart?

A measurement system may be precise but not necessarily accurate at the same time.

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Leadership for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters

Exam 8: Measuring and Controlling Quality

Which of the following is NOT an indication of an out-of-control process?

Defects per million opportunities (dpmo) = _____.

What is a Kroger Quality Score?

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

The larger the sample size,the narrower the control limits.

In determining the method of sampling,samples should be chosen to be as heterogeneous as possible so that each sample reflects the system of common causes or assignable causes that may be present at that point in time.

For statistical process control,a good sampling method should always:

The _____ is used to monitor the centering of the process.

Explain the different stages involved in the manufacturing of individual syringes at the Midwest pharmaceutical company.

c-charts are based on the _____ probability distribution.

Kroger Company uses a specification book that describes the _____ of all products carried by the company.

What were the conclusions drawn by the statistical consultants using the R-chart?

A nonconforming unit of work is one that has no defects or errors.

To form rational subgroups for an -chart,the goal is to choose the samples as _____ as possible.

If the cost of investigating an operation to identify the cause of an apparent out-of-control condition is low,narrower control limits should be selected.

A specification is 50.0 cm ±\pm± 10.0 cm.Sketch and label the pre-control zones for this specification.Include the following values on your sketch: nominal,upper and lower specification limits,and end points of the green zone.

In pre-control,which zone covers the nominal specification of a process?

Which of the following is NOT one of the basic applications of a control chart?

A measurement system may be precise but not necessarily accurate at the same time.

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Leadership for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters

A specification is 50.0 cm $\pm$ 10.0 cm.Sketch and label the pre-control zones for this specification.Include the following values on your sketch: nominal,upper and lower specification limits,and end points of the green zone.