Question 1

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

Accepted Answer

A) True 
 B)False

Question 2

Briefly describe some of the important strategies for improving reward effectiveness.

Accepted Answer

Some of the important strategies for imp

Question 3

Empowerment tends to decrease personal initiative among employees.

Accepted Answer

A) True 
 B)False

Question 4

Required social interaction with other employees is known as task interdependence.

Accepted Answer

A) True 
 B)False

Question 5

ClamCo, a large energy company, was once a bureaucratic organization that valued long service and promotions through a steep hierarchy.After several years of difficult change, it is now a much flatter organization that places more responsibility with self-directed work teams.Explain what changes ClamCo probably would have made to align its reward system with this new corporate philosophy.

Accepted Answer

Earlier, ClamCo relied on seniority and

Question 6

Which of the following is true about stock option plans?

Accepted Answer

A) They refer to bonuses from the work unit's cost savings and productivity improvement. 
B) They give employees the right to purchase company stock at a predetermined price up to a fixed expiration date. 
C) They directly award bonuses to employees based on cost savings and increased labor productivity. 
D) They tend to weaken employee commitment to the organization. 
E) They encourage employees to buy company stock, usually at a discounted price or through a no-interest loan. 
A) They refer to bonuses from the work unit's cost savings and productivity improvement. 
B) They give employees the right to purchase company stock at a predetermined price up to a fixed expiration date. 
C) They directly award bonuses to employees based on cost savings and increased labor productivity. 
D) They tend to weaken employee commitment to the organization. 
E) They encourage employees to buy company stock, usually at a discounted price or through a no-interest loan.

Question 7

Job enrichment tends to increase the quality of products or services.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following rewards represent the largest part of most paychecks?

Accepted Answer

A) Membership-based rewards 
B) Job status-based rewards 
C) Individual job performance-based rewards 
D) Competency-based rewards 
E) Team performance-based rewards 
A) Membership-based rewards 
B) Job status-based rewards 
C) Individual job performance-based rewards 
D) Competency-based rewards 
E) Team performance-based rewards

Question 9

Which of the following is the first step in self-leadership?

Accepted Answer

A) Establishing client relationships 
B) Practicing gainsharing 
C) Personal goal setting 
D) Constructive thought patterns 
E) Self-reinforcement 
A) Establishing client relationships 
B) Practicing gainsharing 
C) Personal goal setting 
D) Constructive thought patterns 
E) Self-reinforcement

Question 10

Job specialization increases work efficiency, but it tends to reduce employee motivation.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following rewards motivate employees to compete for promotions?

Accepted Answer

A) Performance-based rewards 
B) Competency-based rewards 
C) Team-based rewards 
D) Job status-based rewards 
E) Membership- or seniority-based rewards 
A) Performance-based rewards 
B) Competency-based rewards 
C) Team-based rewards 
D) Job status-based rewards 
E) Membership- or seniority-based rewards

Question 12

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Accepted Answer

A) True 
 B)False

Question 13

Which core job characteristic(s) affect(s) experienced responsibility for work outcomes?

Accepted Answer

A) Feedback from job and skill variety 
B) Autonomy 
C) Skill variety, task identity and task significance 
D) Task identity 
E) Task significance 
A) Feedback from job and skill variety 
B) Autonomy 
C) Skill variety, task identity and task significance 
D) Task identity 
E) Task significance

Question 14

Which of the following is a component of empowerment?

Accepted Answer

A) Overconfidence 
B) Fate 
C) Mental imagery 
D) Meaning 
E) Dependence 
A) Overconfidence 
B) Fate 
C) Mental imagery 
D) Meaning 
E) Dependence

Question 15

Briefly describe how organizations reward people for job status.Discuss three potential problems with rewarding employees for their job status.

Accepted Answer

Students answers will vary.Almost every

Question 16

Which of the following are "golden handcuffs" that potentially increase continuance commitment?

Accepted Answer

A) Performance-based rewards 
B) Job status-based rewards 
C) Team-based rewards 
D) Competency-based rewards 
E) Membership/seniority-based rewards 
A) Performance-based rewards 
B) Job status-based rewards 
C) Team-based rewards 
D) Competency-based rewards 
E) Membership/seniority-based rewards

Question 17

A cable TV company redesigned jobs so that one employee interacts directly with customers, connects and disconnects their cable service, installs their special services and collects overdue accounts in an assigned area.They also decided to do away with scripted customer interaction manuals and allow each employee to determine how best to interact with each customer.Previously, each task was performed by a different person and the customer interacted only with someone at the head office.This change most likely increased each employee's _______________.

Accepted Answer

A) skill variety 
B) task identity 
C) task significance 
D) autonomy 
E) all of these 
A) skill variety 
B) task identity 
C) task significance 
D) autonomy 
E) all of these

Question 18

Scientific management is mainly associated with high levels of job specialization.

Accepted Answer

A) True 
 B)False

Question 19

According to the self-leadership model, which of the following is true about positive self-talk?

Accepted Answer

A) It should never be practiced on the job. 
B) It represents the most important way to monitor our own performance. 
C) It occurs when employees are unable to control their own behavior on the job. 
D) It improves self-efficacy and employee motivation. 
E) It must occur only after the task has been accomplished. 
A) It should never be practiced on the job. 
B) It represents the most important way to monitor our own performance. 
C) It occurs when employees are unable to control their own behavior on the job. 
D) It improves self-efficacy and employee motivation. 
E) It must occur only after the task has been accomplished.

Question 20

Which of the following minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs?

Accepted Answer

A) Job feedback 
B) Job enlargement 
C) Job rotation 
D) Job enrichment 
E) Task identity 
A) Job feedback 
B) Job enlargement 
C) Job rotation 
D) Job enrichment 
E) Task identity

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

Briefly describe some of the important strategies for improving reward effectiveness.

Empowerment tends to decrease personal initiative among employees.

Required social interaction with other employees is known as task interdependence.

Which of the following is true about stock option plans?

Job enrichment tends to increase the quality of products or services.

Which of the following rewards represent the largest part of most paychecks?

Which of the following is the first step in self-leadership?

Job specialization increases work efficiency, but it tends to reduce employee motivation.

Which of the following rewards motivate employees to compete for promotions?

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Which core job characteristic(s) affect(s) experienced responsibility for work outcomes?

Which of the following is a component of empowerment?

Briefly describe how organizations reward people for job status.Discuss three potential problems with rewarding employees for their job status.

Which of the following are "golden handcuffs" that potentially increase continuance commitment?

Scientific management is mainly associated with high levels of job specialization.

According to the self-leadership model, which of the following is true about positive self-talk?

Which of the following minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

Briefly describe some of the important strategies for improving reward effectiveness.

Empowerment tends to decrease personal initiative among employees.

Required social interaction with other employees is known as task interdependence.

Which of the following is true about stock option plans?

Job enrichment tends to increase the quality of products or services.

Which of the following rewards represent the largest part of most paychecks?

Which of the following is the first step in self-leadership?

Job specialization increases work efficiency, but it tends to reduce employee motivation.

Which of the following rewards motivate employees to compete for promotions?

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Which core job characteristic(s) affect(s) experienced responsibility for work outcomes?

Which of the following is a component of empowerment?

Briefly describe how organizations reward people for job status.Discuss three potential problems with rewarding employees for their job status.

Which of the following are "golden handcuffs" that potentially increase continuance commitment?

Scientific management is mainly associated with high levels of job specialization.

According to the self-leadership model, which of the following is true about positive self-talk?

Which of the following minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters