Exam 6: Applied Performance Practices

Which of the following elements does self-leadership include?

A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans), another answered all questions about various forms of paid time off (e.g.vacations), and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This restructuring most likely increased each employee's _________________.

_____ is the degree to which the job affects the organization and/or larger society.

Increasing the core job characteristics will not increase employee motivation for those who lack the required skills.

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Job design is the result of division of labor in which work is subdivided into separate jobs assigned to different people.

According to Herzberg's motivation-hygiene theory, only characteristics of the job (and not the work environment) motivate employees.

Motivator-hygiene theory has been soundly rejected by research studies.

Which of the following is a concept that is represented by four dimensions: self-determination, meaning, competence, and impact of the individual's role in the organization?

Employees require some degree of autonomy to engage in self-leadership.

Competency-based rewards tend to improve levels of product and service quality.

Which of the following tend to create an ownership culture and align employee behaviors more closely to organizational objectives?

Most job evaluation methods give higher value to jobs that require more skill and effort.

Which of the following is most consistent with employability-namely, that employees are expected to continuously learn skills that will keep them employed?

Your supervisor is intrigued by the concept of self-leadership and wants to know more about it.Discuss how she can encourage self-leadership and which conditions would encourage self-leadership to be more likely to occur.

Competency-based rewards pay employees based on their seniority in the organization.

Steelweld, a car parts manufacturer, pays employees a higher hourly rate as they learn to master more parts of the work process.Employees earn $10 per hour when they are hired and they can earn up to $20 per hour if they master all 12 work units in the production process.Which of the following is most likely a benefit Steelweld is trying to achieve with this reward system?

The problem with membership and seniority-based rewards is that they:

Employee stock ownership plans and stock options tend to create an "ownership culture" in which employees feel aligned with the organization's success.

Job specialization increases efficiency because it includes fewer mental and physical skills, shorter work cycles, less variety of tasks, and more precise job matching.