Question 1

The contact hypothesis states that the more individuals interact with one another, the less they rely on stereotypes to perceive each other.

Accepted Answer

A) True 
 B)False

Question 2

Philosopher John Dewey recognized that people are inherently motivated to perceive themselves (and be perceived by others) as competent, attractive, lucky, ethical, and important.This is known as:

Accepted Answer

A) self-concept. 
B) self-esteem. 
C) self-verification. 
D) self-enhancement. 
E) self-centered. 
A) self-concept. 
B) self-esteem. 
C) self-verification. 
D) self-enhancement. 
E) self-centered.

Question 3

The self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

Accepted Answer

A) True 
 B)False

Question 4

Systemic discrimination:

Accepted Answer

A) is not due to a perceptual error. 
B) will not result in stereotyping. 
C) is completely based on prejudice. 
D) creates unintentional stereotypes. 
E) is associated with negative attitudes toward others. 
A) is not due to a perceptual error. 
B) will not result in stereotyping. 
C) is completely based on prejudice. 
D) creates unintentional stereotypes. 
E) is associated with negative attitudes toward others.

Question 5

When making an internal or external attribution about a person's behavior, we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Accepted Answer

A) True 
 B)False

Question 6

Consistency, consensus and distinctiveness are the:

Accepted Answer

A) three elements of behavior modification. 
B) three elements of the selective attention process. 
C) three rules that determine whether we make an internal or external attribution. 
D) three of the four quadrants in the Johari Window. 
E) the main causes of a self-fulfilling prophecy. 
A) three elements of behavior modification. 
B) three elements of the selective attention process. 
C) three rules that determine whether we make an internal or external attribution. 
D) three of the four quadrants in the Johari Window. 
E) the main causes of a self-fulfilling prophecy.

Question 7

What is a global mindset? What does it consist of?

Accepted Answer

A global mindset refers to an individual

Question 8

The second step in the self-fulfilling prophecy cycle is:

Accepted Answer

A) An employee is hired with certain assumptions being made. 
B) A supervisor forms expectations about the employee. 
C) The employee's behavior becomes more consistent with the supervisor's initial expectations. 
D) The supervisor's expectations affect his/her behavior towards the employee. 
E) The supervisor's behavior affects the employee's ability and motivation. 
A) An employee is hired with certain assumptions being made. 
B) A supervisor forms expectations about the employee. 
C) The employee's behavior becomes more consistent with the supervisor's initial expectations. 
D) The supervisor's expectations affect his/her behavior towards the employee. 
E) The supervisor's behavior affects the employee's ability and motivation.

Question 9

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

Accepted Answer

A) Halo effect 
B) Primacy effect 
C) Attribution theory 
D) Recency effect 
E) Stereotyping 
A) Halo effect 
B) Primacy effect 
C) Attribution theory 
D) Recency effect 
E) Stereotyping

Question 10

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Accepted Answer

A) True 
 B)False

Question 11

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Accepted Answer

A) True 
 B)False

Question 12

Self-efficacy refers to the extent to which people like, respect and are satisfied with themselves.

Accepted Answer

A) True 
 B)False

Question 13

The statement "First impressions are lasting impressions" best represents the:

Accepted Answer

A) primacy effect. 
B) self-fulfilling prophecy. 
C) projection bias. 
D) recency effect. 
E) extroversion effect. 
A) primacy effect. 
B) self-fulfilling prophecy. 
C) projection bias. 
D) recency effect. 
E) extroversion effect.

Question 14

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

Accepted Answer

A) Self-serving bias 
B) Recency effect 
C) False-consensus effect 
D) Self-fulfilling prophecy 
E) Personal identity 
A) Self-serving bias 
B) Recency effect 
C) False-consensus effect 
D) Self-fulfilling prophecy 
E) Personal identity

Question 15

In organizational settings, empathy:

Accepted Answer

A) has both a cognitive and emotional component. 
B) decreases sensitivity to the external causes of an individual's own behavior and results. 
C) increases the likelihood of the fundamental attribution error. 
D) indicates any implicit biases you might have toward others. 
E) is similar to apathy. 
A) has both a cognitive and emotional component. 
B) decreases sensitivity to the external causes of an individual's own behavior and results. 
C) increases the likelihood of the fundamental attribution error. 
D) indicates any implicit biases you might have toward others. 
E) is similar to apathy.

Question 16

People with more of an internal locus of control believe events in their life are mainly due to fate, luck, or conditions in the external environment.

Accepted Answer

A) True 
 B)False

Question 17

Empathy is both cognitive and emotional.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an example of selective attention?

Accepted Answer

A) You notice that two employees are arguing in the company's quiet library. 
B) You conclude that the person near the cash register is a sales clerk. 
C) You assume that an employee is lazy because she works in a department with lazy people. 
D) You watch only a few television channels based on your interests. 
E) You select a few job applicants through structured interviews. 
A) You notice that two employees are arguing in the company's quiet library. 
B) You conclude that the person near the cash register is a sales clerk. 
C) You assume that an employee is lazy because she works in a department with lazy people. 
D) You watch only a few television channels based on your interests. 
E) You select a few job applicants through structured interviews.

Question 19

According to social identity theory, people tend to:

Accepted Answer

A) receive information and make sense of the world around them. 
B) perceive that their own actions are due to the situation, whereas the behaviors of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits. 
D) think that they are distinct from people in the social groups to which they have a connection. 
E) refer to something about themselves as separate individuals. 
A) receive information and make sense of the world around them. 
B) perceive that their own actions are due to the situation, whereas the behaviors of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits. 
D) think that they are distinct from people in the social groups to which they have a connection. 
E) refer to something about themselves as separate individuals.

Question 20

Self-fulfilling prophecy training is successful at influencing managers to eliminate self-fulfilling prophecies.

Accepted Answer

A) True 
 B)False

The contact hypothesis states that the more individuals interact with one another, the less they rely on stereotypes to perceive each other.

Philosopher John Dewey recognized that people are inherently motivated to perceive themselves (and be perceived by others) as competent, attractive, lucky, ethical, and important.This is known as:

The self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

Systemic discrimination:

When making an internal or external attribution about a person's behavior, we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Consistency, consensus and distinctiveness are the:

What is a global mindset? What does it consist of?

The second step in the self-fulfilling prophecy cycle is:

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Self-efficacy refers to the extent to which people like, respect and are satisfied with themselves.

The statement "First impressions are lasting impressions" best represents the:

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

In organizational settings, empathy:

People with more of an internal locus of control believe events in their life are mainly due to fate, luck, or conditions in the external environment.

Empathy is both cognitive and emotional.

Which of the following is an example of selective attention?

According to social identity theory, people tend to:

Self-fulfilling prophecy training is successful at influencing managers to eliminate self-fulfilling prophecies.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

The contact hypothesis states that the more individuals interact with one another, the less they rely on stereotypes to perceive each other.

Philosopher John Dewey recognized that people are inherently motivated to perceive themselves (and be perceived by others) as competent, attractive, lucky, ethical, and important.This is known as:

The self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

Systemic discrimination:

When making an internal or external attribution about a person's behavior, we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Consistency, consensus and distinctiveness are the:

What is a global mindset? What does it consist of?

The second step in the self-fulfilling prophecy cycle is:

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Self-efficacy refers to the extent to which people like, respect and are satisfied with themselves.

The statement "First impressions are lasting impressions" best represents the:

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

In organizational settings, empathy:

People with more of an internal locus of control believe events in their life are mainly due to fate, luck, or conditions in the external environment.

Empathy is both cognitive and emotional.

Which of the following is an example of selective attention?

According to social identity theory, people tend to:

Self-fulfilling prophecy training is successful at influencing managers to eliminate self-fulfilling prophecies.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters