Exam 3: Perceiving Ourselves and Others in Organizations

When interacting with people from other backgrounds, perceptual biases are more likely to be minimized when these people have equal status during the interaction.

Someone who is new to the job and has a low expectancy is:

In the Johari Window, disclosure of information to colleagues results in:

Explain the four windows of the Johari Window.

Social identity is a comparative process, and the comparison begins with categorical thinking.

George believes that women have difficulty coping with the stress of executive decisions.Sally is promoted into a senior management position and George soon complains that Sally won't be able to cope with this job.George is exhibiting which of the following perceptual errors?

Elaine got a job transfer from Italy to New York.Soon, she started to understand the mental models held by colleagues from other cultures, as well as their emotional experiences in a given situation.Further, she started to effectively use words and behaviors that were compatible with the local culture of New York.Which of the following features of a global mindset occurred in Elaine's life?

Joe, a production worker in a doll manufacturing plant, recently changed positions on the manufacturing line from painting the eyes, to attaching arms to each doll.In the past, his work was always impeccable with a very low rate of mistakes, but since the switch, the quality team has found numerous dolls with arms that were haphazardly attached.A majority of the flawed-arm dolls are from Joe's assembly line.When his supervisor approached him about his quality issues, Joe replied that lately he has been having a string of bad luck.In the past, when praised for his excellent quality doll eyes, Joe always took the credit and boasted about his abilities.This is known as:

Joe, a production worker in a doll manufacturing plant, recently changed positions on the manufacturing line from painting the eyes, to attaching arms to each doll.In the past, his work was always impeccable with a very low rate of mistakes, but since the switch, the quality team has found numerous dolls with arms that were haphazardly attached.A majority of the flawed-arm dolls are from Joe's assembly line.It could probably be said that because of his history with excellent quality, in this situation Joe would be considered to have:

People who learn to empathize with others are less likely to engage in fundamental attribution errors.

The self-fulfilling prophecy tends to be stronger when employees are new to the job than when employees have worked in that job for a few years.

The philosophy of positive organizational behavior states that:

The tendency to attribute the behavior of other people to internal factors more than external factors is called the:

The primacy effect causes interviewers to ignore information presented at the beginning of the interview and pay more attention to the dominant information presented later in the interview.

Which of the following refers to the process of receiving information about and making sense of the world around us?

A global mindset can be developed through better knowledge of people and cultures solely by formal training.

Someone with an external locus of control would most likely believe the events in their life are due mainly to:

Explain the three characteristics of the self-concept.

The first step in a self-fulfilling prophecy occurs when the observer acts differently toward people with whom he or she has high expectations than towards those with whom he or she has low expectations.

Elaine got a job transfer from Italy to New York.Soon, she started to understand the mental models held by colleagues from other cultures, as well as their emotional experiences in a given situation.Further, she started to effectively use words and behaviors that were compatible with the local culture of New York.Before leaving Italy, Elaine believed that all New Yorkers were rude, loud, and apathetic to strangers.Her views changed after several months of close contact with her new co-workers.This change is a result of: