Question 1

When an interviewer responds to an interviewee's comment with silence,this might mean any of the following EXCEPT:

Accepted Answer

A)  "Tell me more". 
B)  "I'm interested in your answer". 
C)  "I'm not satisfied with the depth of your answer". 
D)  "I'm ready to move on to the next topic". 
A)  "Tell me more". 
B)  "I'm interested in your answer". 
C)  "I'm not satisfied with the depth of your answer". 
D)  "I'm ready to move on to the next topic".

Question 2

Stating the purpose and length of the interview is part of the __________ step of the interview.

Accepted Answer

A)  body 
B)  orientation 
C)  rapport 
D)  procedural 
A)  body 
B)  orientation 
C)  rapport 
D)  procedural

Question 3

All of the following represent good advice for an interviewee involved in an employment interview except:

Accepted Answer

A)  Before the interview, write out some potential interview questions, and rehearse your answers out loud. 
B)  Give answers that last more than five minutes each, so you can impress the interviewer with your knowledge. 
C)  Avoid asking questions about salary, benefits, or vacation time. 
D)  After the interview, send a thank-you letter to your interviewer, whether or not you expect to get the job offer. 
A)  Before the interview, write out some potential interview questions, and rehearse your answers out loud. 
B)  Give answers that last more than five minutes each, so you can impress the interviewer with your knowledge. 
C)  Avoid asking questions about salary, benefits, or vacation time. 
D)  After the interview, send a thank-you letter to your interviewer, whether or not you expect to get the job offer.

Question 4

Which of the following is NOT a guideline mentioned in your text for ethical behavior during the interview process?

Accepted Answer

A)  The interviewer should only make promises she is able to keep. 
B)  The interviewee should try to participate in as many interviews as possible, even if she isn't really interested in the job, so she can get practice interviewing. 
C)  The interviewer should treat the interviewee with respect. 
D)  The interviewee should not exaggerate her credentials. 
A)  The interviewer should only make promises she is able to keep. 
B)  The interviewee should try to participate in as many interviews as possible, even if she isn't really interested in the job, so she can get practice interviewing. 
C)  The interviewer should treat the interviewee with respect. 
D)  The interviewee should not exaggerate her credentials.

Question 5

Shane knew that he was not supposed to ask interviewees whether they had children.However,he found that if he asked them what they spent most of their time on outside of work,it became obvious from their answers whether they had children.What type of question is Shane using in this example?

Accepted Answer

A)  illegal 
B)  secondary 
C)  hypothetical 
D)  indirect 
A)  illegal 
B)  secondary 
C)  hypothetical 
D)  indirect

Question 6

It is common courtesy to send a letter or email of thanks to a career research interviewee after the interview.

Accepted Answer

A) True 
 B)False

Question 7

It is acceptable for the interviewee to stretch the truth if the facts would cast him or her in a poor light.

Accepted Answer

A) True 
 B)False

Question 8

In an employment interview,which of the following would be the best answer to the question,"What is your greatest weakness?"

Accepted Answer

A)  "I eat too much chocolate." 
B)  "I hate to sound so sure of myself, but I've been a receptionist for so many years that I don't think I have any weaknesses as far as this job goes." 
C)  "I had some troubles in my last job, but they were all caused by my boss, who was such a micro-manager." 
D)  "Sometimes I tend to be too much of a perfectionist, so I'm hesitant to let my subordinates work without close supervision. But I know it's important to let them have autonomy, so I'm learning to give them more chances to work independently." 
A)  "I eat too much chocolate." 
B)  "I hate to sound so sure of myself, but I've been a receptionist for so many years that I don't think I have any weaknesses as far as this job goes." 
C)  "I had some troubles in my last job, but they were all caused by my boss, who was such a micro-manager." 
D)  "Sometimes I tend to be too much of a perfectionist, so I'm hesitant to let my subordinates work without close supervision. But I know it's important to let them have autonomy, so I'm learning to give them more chances to work independently."

Question 9

Which of the following is recommended as an effective method for getting in touch with a person you want to interview,even if they are well guarded by a gatekeeper?

Accepted Answer

A)  Make your first contact by telephone. 
B)  Phone during regular business hours. 
C)  Announce a specific time and place for the interview and stick to it. 
D)  Ask the gatekeeper to help you. 
A)  Make your first contact by telephone. 
B)  Phone during regular business hours. 
C)  Announce a specific time and place for the interview and stick to it. 
D)  Ask the gatekeeper to help you.

Question 10

One purpose of a career research interview is to gain contacts that can help you in your job search.

Accepted Answer

A) True 
 B)False

Question 11

During the opening phase of an interview,the interviewer should accomplish all of the following EXCEPT:

Accepted Answer

A)  greet the interviewee. 
B)  explain the reason for the interview. 
C)  clarify ground rules. 
D)  ask a critical incident question. 
A)  greet the interviewee. 
B)  explain the reason for the interview. 
C)  clarify ground rules. 
D)  ask a critical incident question.

Question 12

"How might you address a customer if they began to make violent threats?" is an example of an opinion question.

Accepted Answer

A) True 
 B)False

Question 13

Explain the three steps an interviewer should take when opening the interview.What goals should the interviewer accomplish in each of the steps?

Accepted Answer

When opening an interview, the interview

Question 14

Which of the following goals for an information-gathering interview is the most specific?

Accepted Answer

A)  Would I like a career as a photographer? 
B)  Should I become a photographer? 
C)  What are the advantages and disadvantages of photography as a career, and how could I best prepare myself for a photography career? 
D)  What can I learn about photography? 
A)  Would I like a career as a photographer? 
B)  Should I become a photographer? 
C)  What are the advantages and disadvantages of photography as a career, and how could I best prepare myself for a photography career? 
D)  What can I learn about photography?

Question 15

All of the following are recommended ways to manage your online profile EXCEPT

Accepted Answer

A)  Un-google yourself. 
B)  Clean up your digital dirt. 
C)  Use a clever email nomiker, such as "partygirl@net.net." 
D)  Edit your Facebook site to show a professional image. 
A)  Un-google yourself. 
B)  Clean up your digital dirt. 
C)  Use a clever email nomiker, such as "partygirl@net.net." 
D)  Edit your Facebook site to show a professional image.

Question 16

According to one national recruiter,fifty percent of a hiring decision is often made within the first thirty to sixty seconds of an interview.

Accepted Answer

A) True 
 B)False

Question 17

All of the following activities EXCEPT __________________ will distinguish you as a professional,serious person,worth the interviewee's time and effort.

Accepted Answer

A)  sending emails or letters that contain spelling and/or grammar errors. 
B)  giving your interviewee in advance a list of topic areas and questions you hope to cover. 
C)  following up with a second letter e-mail or phone call to confirm your interview. 
D)  sending a letter of thanks after the interview. 
A)  sending emails or letters that contain spelling and/or grammar errors. 
B)  giving your interviewee in advance a list of topic areas and questions you hope to cover. 
C)  following up with a second letter e-mail or phone call to confirm your interview. 
D)  sending a letter of thanks after the interview.

Question 18

What topics are generally illegal to ask about in a selection or an employment interview? Why are these topics considered illegal? What criteria should be used to determine if a question is legal or illegal in a specific interview?

Accepted Answer

In a selection or employment interview,

Question 19

A disadvantage of a structured interview is that

Accepted Answer

A)  the possible answers are limited. 
B)  there is an opportunity to follow up with secondary questions on topics that turn out to be interesting to the interviewee. 
C)  it's easy to get sidetracked and go off on tangents. 
D)  it takes more training to conduct structured interviews than any other form of interview. 
A)  the possible answers are limited. 
B)  there is an opportunity to follow up with secondary questions on topics that turn out to be interesting to the interviewee. 
C)  it's easy to get sidetracked and go off on tangents. 
D)  it takes more training to conduct structured interviews than any other form of interview.

Question 20

"Do you plan to continue your education?" is an example of a direct question.

Accepted Answer

A) True 
 B)False

When an interviewer responds to an interviewee's comment with silence,this might mean any of the following EXCEPT:

Stating the purpose and length of the interview is part of the __________ step of the interview.

All of the following represent good advice for an interviewee involved in an employment interview except:

Which of the following is NOT a guideline mentioned in your text for ethical behavior during the interview process?

Shane knew that he was not supposed to ask interviewees whether they had children.However,he found that if he asked them what they spent most of their time on outside of work,it became obvious from their answers whether they had children.What type of question is Shane using in this example?

It is common courtesy to send a letter or email of thanks to a career research interviewee after the interview.

It is acceptable for the interviewee to stretch the truth if the facts would cast him or her in a poor light.

In an employment interview,which of the following would be the best answer to the question,"What is your greatest weakness?"

Which of the following is recommended as an effective method for getting in touch with a person you want to interview,even if they are well guarded by a gatekeeper?

One purpose of a career research interview is to gain contacts that can help you in your job search.

During the opening phase of an interview,the interviewer should accomplish all of the following EXCEPT:

"How might you address a customer if they began to make violent threats?" is an example of an opinion question.

Explain the three steps an interviewer should take when opening the interview.What goals should the interviewer accomplish in each of the steps?

Which of the following goals for an information-gathering interview is the most specific?

All of the following are recommended ways to manage your online profile EXCEPT

According to one national recruiter,fifty percent of a hiring decision is often made within the first thirty to sixty seconds of an interview.

All of the following activities EXCEPT __________________ will distinguish you as a professional,serious person,worth the interviewee's time and effort.

What topics are generally illegal to ask about in a selection or an employment interview? Why are these topics considered illegal? What criteria should be used to determine if a question is legal or illegal in a specific interview?

A disadvantage of a structured interview is that

"Do you plan to continue your education?" is an example of a direct question.

Communicating at Work

Communication, Culture, and Work

Listening

Verbal and Nonverbal Messages

Interpersonal Strategies and Skills

Leading and Working in Teams

Effective Meetings

Developing and Organizing the Presentation

Verbal and Visual Support in Presentations

Delivering the Presentation

Types of Business Presentations

Filters

Exam 6: Principles of Interviewing

When an interviewer responds to an interviewee's comment with silence,this might mean any of the following EXCEPT:

Stating the purpose and length of the interview is part of the __________ step of the interview.

All of the following represent good advice for an interviewee involved in an employment interview except:

Which of the following is NOT a guideline mentioned in your text for ethical behavior during the interview process?

Shane knew that he was not supposed to ask interviewees whether they had children.However,he found that if he asked them what they spent most of their time on outside of work,it became obvious from their answers whether they had children.What type of question is Shane using in this example?

It is common courtesy to send a letter or email of thanks to a career research interviewee after the interview.

It is acceptable for the interviewee to stretch the truth if the facts would cast him or her in a poor light.

In an employment interview,which of the following would be the best answer to the question,"What is your greatest weakness?"

Which of the following is recommended as an effective method for getting in touch with a person you want to interview,even if they are well guarded by a gatekeeper?

One purpose of a career research interview is to gain contacts that can help you in your job search.

During the opening phase of an interview,the interviewer should accomplish all of the following EXCEPT:

"How might you address a customer if they began to make violent threats?" is an example of an opinion question.

Explain the three steps an interviewer should take when opening the interview.What goals should the interviewer accomplish in each of the steps?

Which of the following goals for an information-gathering interview is the most specific?

All of the following are recommended ways to manage your online profile EXCEPT

According to one national recruiter,fifty percent of a hiring decision is often made within the first thirty to sixty seconds of an interview.

All of the following activities EXCEPT __________________ will distinguish you as a professional,serious person,worth the interviewee's time and effort.

What topics are generally illegal to ask about in a selection or an employment interview? Why are these topics considered illegal? What criteria should be used to determine if a question is legal or illegal in a specific interview?

A disadvantage of a structured interview is that

"Do you plan to continue your education?" is an example of a direct question.

Communicating at Work

Communication, Culture, and Work

Listening

Verbal and Nonverbal Messages

Interpersonal Strategies and Skills

Leading and Working in Teams

Effective Meetings

Developing and Organizing the Presentation

Verbal and Visual Support in Presentations

Delivering the Presentation

Types of Business Presentations

Filters