Question 1

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Accepted Answer

A) True 
 B)False

Question 2

The use of models will guarantee the best possible decisions.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following does not relate to system design?

Accepted Answer

A) altering the system capacity 
B) location of facilities 
C) inventory management 
D) selection and acquisition of equipment 
E) physical arrangement of departments 
A) altering the system capacity 
B) location of facilities 
C) inventory management 
D) selection and acquisition of equipment 
E) physical arrangement of departments

Question 4

Many operations management decisions can be described as tradeoffs.

Accepted Answer

A) True 
 B)False

Question 5

Lean production systems use a highly skilled work force and flexible equipment.

Accepted Answer

A) True 
 B)False

Question 6

The value of outputs is measured by the prices customers are willing to pay for goods or services.

Accepted Answer

A) True 
 B)False

Question 7

Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor.

Accepted Answer

A) True 
 B)False

Question 8

Operations and sales are the two ________ functions in businesses.

Accepted Answer

A) strategic 
B) tactical 
C) support 
D) value-adding 
E) line 
A) strategic 
B) tactical 
C) support 
D) value-adding 
E) line

Question 9

Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts.

Accepted Answer

A) True 
 B)False

Question 10

Which is not a significant difference between manufacturing and service operations?

Accepted Answer

A) cost per unit 
B) uniformity of output 
C) labor content of jobs 
D) customer contact 
E) measurement of productivity 
A) cost per unit 
B) uniformity of output 
C) labor content of jobs 
D) customer contact 
E) measurement of productivity

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

The use of models will guarantee the best possible decisions.

Which of the following does not relate to system design?

Many operations management decisions can be described as tradeoffs.

Lean production systems use a highly skilled work force and flexible equipment.

The value of outputs is measured by the prices customers are willing to pay for goods or services.

Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor.

Operations and sales are the two ________ functions in businesses.

Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts.

Which is not a significant difference between manufacturing and service operations?

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters

Exam 1: Introduction to Operations Management

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

The use of models will guarantee the best possible decisions.

Which of the following does not relate to system design?

Many operations management decisions can be described as tradeoffs.

Lean production systems use a highly skilled work force and flexible equipment.

The value of outputs is measured by the prices customers are willing to pay for goods or services.

Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor.

Operations and sales are the two ________ functions in businesses.

Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts.

Which is not a significant difference between manufacturing and service operations?

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters