Question 1

The methods analysis chart which describes the movements of both hands at the same time is a:

Accepted Answer

A) flow process chart 
B) worker-machine chart 
C) gang process chart 
D) simultaneous-motion (SIMO) chart 
E) time/efficiency chart 
A) flow process chart 
B) worker-machine chart 
C) gang process chart 
D) simultaneous-motion (SIMO) chart 
E) time/efficiency chart D

Question 2

What is the observed time (OT) for this task?

Accepted Answer

A) 20 seconds 
B) 27 seconds 
C) 46 seconds 
D) 66 seconds 
E) 100 seconds 
A) 20 seconds 
B) 27 seconds 
C) 46 seconds 
D) 66 seconds 
E) 100 seconds A

Question 3

Which of the following is not generally considered an advantage of specialization?

Accepted Answer

A) high productivity 
B) low wage costs 
C) ease of training employees 
D) low equipment costs 
E) all are advantages 
A) high productivity 
B) low wage costs 
C) ease of training employees 
D) low equipment costs 
E) all are advantages D

Question 4

A work sampling study of dockworkers must be set up.There will be a large number of random observations.However, for this exercise, determine an observation schedule (arranged chronologically) for six observations.Assume workers are on the docks for eight hours a day, and that the study will be done over a 60-day period.Use the random digits listed below.

Accepted Answer

@#IMG-DLM& In chronological or

Question 5

If the person observed worked at a pace that is 80 percent of normal, what should be the normal time for this task?

Accepted Answer

The answer of If the person observed worked at a...

Question 6

What is the observed time (OT) for this task?

Accepted Answer

A) 81 seconds 
B) 90 seconds 
C) 99 seconds 
D) 108 seconds 
E) 540 seconds 
A) 81 seconds 
B) 90 seconds 
C) 99 seconds 
D) 108 seconds 
E) 540 seconds

Question 7

A worker-machine chart can be used to determine how many machines an operator can manage.

Accepted Answer

A) True 
 B)False

Question 8

The most widely used method of work measurement is work sampling.

Accepted Answer

A) True 
 B)False

Question 9

Increasing compensation is always a way to improve worker satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

If the person observed worked at a pace that is 20 percent faster than average, what should be the normal time for this task?

Accepted Answer

The answer of If the person observed worked at a...

Question 11

What is the normal time (NT) for this task if the employee worked at a twenty-percent faster pace than is average?

Accepted Answer

A) 16.7 seconds 
B) 20 seconds 
C) 24 seconds 
D) 25 seconds 
E) 100 seconds 
A) 16.7 seconds 
B) 20 seconds 
C) 24 seconds 
D) 25 seconds 
E) 100 seconds

Question 12

Which is not a requirement for an effective team?

Accepted Answer

A) talent and skills to meet goals. 
B) one or more members representing supervision. 
C) a system of reinforcement and celebration. 
D) clearly stated and commonly held vision and goals. 
E) effective and skilled interpersonal relations. 
A) talent and skills to meet goals. 
B) one or more members representing supervision. 
C) a system of reinforcement and celebration. 
D) clearly stated and commonly held vision and goals. 
E) effective and skilled interpersonal relations.

Question 13

Which of the following concerns is not one that job designers focus on?

Accepted Answer

A) what will be done in a job 
B) who will do the job 
C) how the job will be done 
D) when should the job be completed 
E) where the job will be done 
A) what will be done in a job 
B) who will do the job 
C) how the job will be done 
D) when should the job be completed 
E) where the job will be done

Question 14

Which of the following is not characteristic of time-based compensation plans?

Accepted Answer

A) stable labor costs 
B) easier to administer than output-based plans 
C) stable pay for workers 
D) simpler wage computations than output-based plans 
E) lower cost per unit than output-based plans 
A) stable labor costs 
B) easier to administer than output-based plans 
C) stable pay for workers 
D) simpler wage computations than output-based plans 
E) lower cost per unit than output-based plans

Question 15

Which of the following is not an advantage of work sampling compared to stopwatch time study?

Accepted Answer

A) There is little or no disruption of work. 
B) It is less susceptible to short-term fluctuations. 
C) Workers are less resentful. 
D) It is less costly and less time-consuming. 
E) It is better suited for short, repetitive tasks. 
A) There is little or no disruption of work. 
B) It is less susceptible to short-term fluctuations. 
C) Workers are less resentful. 
D) It is less costly and less time-consuming. 
E) It is better suited for short, repetitive tasks.

Question 16

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second?

Accepted Answer

A) 3 
B) 4 
C) 13.3 
D) 16 
E) 25 
A) 3 
B) 4 
C) 13.3 
D) 16 
E) 25

Question 17

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

Accepted Answer

A) True 
 B)False

Question 18

What is the standard time (ST) for this task if the employee worked at a twenty percent faster pace than is average, and an allowance of twenty-five percent of job time is used?

Accepted Answer

A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds 
A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds

Question 19

A disadvantage of teams is:

Accepted Answer

A) higher quality 
B) higher productivity 
C) greater worker satisfaction 
D) team member conflict 
E) lower turnover 
A) higher quality 
B) higher productivity 
C) greater worker satisfaction 
D) team member conflict 
E) lower turnover

Question 20

The technique which can be used to estimate the percentage of time a worker or piece of equipment is idle is known as:

Accepted Answer

A) MTM 
B) work sampling 
C) methods analysis 
D) micro motion study 
E) none of these 
A) MTM 
B) work sampling 
C) methods analysis 
D) micro motion study 
E) none of these

Exam 7: Work Design and Measurement

The methods analysis chart which describes the movements of both hands at the same time is a:

What is the observed time (OT) for this task?

Which of the following is not generally considered an advantage of specialization?

If the person observed worked at a pace that is 80 percent of normal, what should be the normal time for this task?

What is the observed time (OT) for this task?

A worker-machine chart can be used to determine how many machines an operator can manage.

The most widely used method of work measurement is work sampling.

Increasing compensation is always a way to improve worker satisfaction.

If the person observed worked at a pace that is 20 percent faster than average, what should be the normal time for this task?

What is the normal time (NT) for this task if the employee worked at a twenty-percent faster pace than is average?

Which is not a requirement for an effective team?

Which of the following concerns is not one that job designers focus on?

Which of the following is not characteristic of time-based compensation plans?

Which of the following is not an advantage of work sampling compared to stopwatch time study?

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second?

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

What is the standard time (ST) for this task if the employee worked at a twenty percent faster pace than is average, and an allowance of twenty-five percent of job time is used?

A disadvantage of teams is:

The technique which can be used to estimate the percentage of time a worker or piece of equipment is idle is known as:

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters