Question 1

About what percentage of GDP do the developed economies in the U.S. and Europe spend on logistics-related costs?

Accepted Answer

A)  1-2 percent 
B)  5-7 percent 
C)  9-15 percent 
D)  20-25 percent 
E)  30-35 percent 
A)  1-2 percent 
B)  5-7 percent 
C)  9-15 percent 
D)  20-25 percent 
E)  30-35 percent

Question 2

In the U.S., there is little competition among transporting firms for shipping business because government regulations control most transporting rates, routes, and schedules.

Accepted Answer

A) True 
 B)False

Question 3

Efforts to reduce the environmental effects of transporting usually increase the firm's distribution costs.

Accepted Answer

A) True 
 B)False

Question 4

As a percentage of selling price, transportation costs would most likely be highest for which of the following?

Accepted Answer

A)  Ammonia 
B)  Canned soup 
C)  HD television 
D)  Pain medication 
E)  Pea gravel 
A)  Ammonia 
B)  Canned soup 
C)  HD television 
D)  Pain medication 
E)  Pea gravel

Question 5

At least ________ percent of all freight shipped in the United States moves by trucks-at least part of the way-from producer to user.

Accepted Answer

A)  20 
B)  75 
C)  15 
D)  5 
E)  10 
A)  20 
B)  75 
C)  15 
D)  5 
E)  10

Question 6

Compared to private warehouses, PUBLIC warehouses:

Accepted Answer

A)  are not any more flexible because long-term leases are usually required. 
B)  may not always be conveniently available or adequate for current product line. 
C)  require no fixed investment but per unit storing costs are usually higher. 
D)  reduce managerial flexibility. 
E)  All of these alternatives are correct. 
A)  are not any more flexible because long-term leases are usually required. 
B)  may not always be conveniently available or adequate for current product line. 
C)  require no fixed investment but per unit storing costs are usually higher. 
D)  reduce managerial flexibility. 
E)  All of these alternatives are correct.

Question 7

The slowest transportation is typically by

Accepted Answer

A)  rail. 
B)  water. 
C)  truck. 
D)  air. 
A)  rail. 
B)  water. 
C)  truck. 
D)  air.

Question 8

What is the best way to ship Spring tulips from Amsterdam, Netherlands, to Rome, Italy?

Accepted Answer

A)  Water 
B)  Truck 
C)  Air 
D)  Rail 
E)  Pipeline 
A)  Water 
B)  Truck 
C)  Air 
D)  Rail 
E)  Pipeline

Question 9

Which of the following is true about public warehouses?

Accepted Answer

A)  They are leased by companies for their own use. 
B)  They are designed to speed the flow of goods. 
C)  They are very expensive. 
D)  They are useful for manufacturers that must maintain stock in many locations, including foreign countries. 
E)  They are used by firms who must regularly store large volumes of goods. 
A)  They are leased by companies for their own use. 
B)  They are designed to speed the flow of goods. 
C)  They are very expensive. 
D)  They are useful for manufacturers that must maintain stock in many locations, including foreign countries. 
E)  They are used by firms who must regularly store large volumes of goods.

Question 10

Radio frequency identification tags can

Accepted Answer

A)  make it easy for computers to monitor inventory. 
B)  help computers to order needed stock. 
C)  track storing costs. 
D)  transmit details about carton contents. 
E)  all of these alternatives are correct for RFID tags. 
A)  make it easy for computers to monitor inventory. 
B)  help computers to order needed stock. 
C)  track storing costs. 
D)  transmit details about carton contents. 
E)  all of these alternatives are correct for RFID tags.

Question 11

Under the physical distribution concept, each of the following is coordinated as one system EXCEPT:

Accepted Answer

A)  delivery of manufactured products to storage. 
B)  storage of products before final delivery. 
C)  delivery of products to their final destination. 
D)  design of products according to specifications. 
E)  handling of products during transportation. 
A)  delivery of manufactured products to storage. 
B)  storage of products before final delivery. 
C)  delivery of products to their final destination. 
D)  design of products according to specifications. 
E)  handling of products during transportation.

Question 12

Each of the following is likely to be experienced by a supplier using a JIT system EXCEPT:

Accepted Answer

A)  facilities near its customers. 
B)  infrequent truck deliveries. 
C)  small truck deliveries. 
D)  e-commerce order systems. 
E)  short order lead times. 
A)  facilities near its customers. 
B)  infrequent truck deliveries. 
C)  small truck deliveries. 
D)  e-commerce order systems. 
E)  short order lead times.

Question 13

Which of the following statements about just-in-time delivery is FALSE?

Accepted Answer

A)  Just-in-time shifts greater responsibility for physical distribution backward in the channel. 
B)  Just-in-time reduces storing and handling costs for everyone in the channel. 
C)  Just-in-time increases the coordination needed among channel members. 
D)  Just-in-time reduces storing and handling costs for business customers. 
E)  None of these statements about JIT delivery is FALSE. 
A)  Just-in-time shifts greater responsibility for physical distribution backward in the channel. 
B)  Just-in-time reduces storing and handling costs for everyone in the channel. 
C)  Just-in-time increases the coordination needed among channel members. 
D)  Just-in-time reduces storing and handling costs for business customers. 
E)  None of these statements about JIT delivery is FALSE.

Question 14

A manufacturer that transports products to retail outlets directly instead of using a distribution center is most likely to encounter which of the following?

Accepted Answer

A)  Equivalent delivery speed at lower cost 
B)  Faster delivery speed at higher cost 
C)  Slower delivery speed at equivalent cost 
D)  Faster delivery speed at equivalent cost 
E)  Slower delivery speed at lower cost 
A)  Equivalent delivery speed at lower cost 
B)  Faster delivery speed at higher cost 
C)  Slower delivery speed at equivalent cost 
D)  Faster delivery speed at equivalent cost 
E)  Slower delivery speed at lower cost

Question 15

The ______________ concept says that all transporting, storing, and product-handling activities of a business and a channel system should be thought of as part of one system which should seek to minimize the cost of distribution for a given customer service level.

Accepted Answer

A)  PERT 
B)  product-market 
C)  distribution center 
D)  physical distribution 
E)  marketing 
A)  PERT 
B)  product-market 
C)  distribution center 
D)  physical distribution 
E)  marketing

Question 16

Although ships and barges are slow, they are the lowest cost method of freight transporting, and are useful when speed is not critical.

Accepted Answer

A) True 
 B)False

Question 17

In both a supply chain and a channel of distribution, the primary aim should be to create maximum value for the customer.

Accepted Answer

A) True 
 B)False

Question 18

The transporting cost as a percentage of selling price is highest for:

Accepted Answer

A)  factory machinery. 
B)  electronic equipment. 
C)  cabbage. 
D)  manufactured food. 
E)  sand and gravel. 
A)  factory machinery. 
B)  electronic equipment. 
C)  cabbage. 
D)  manufactured food. 
E)  sand and gravel.

Question 19

A supply chain includes all the activities involved in procuring materials, transforming them into products, and distributing them to customers.

Accepted Answer

A) True 
 B)False

Question 20

About what percentage of GDP do the developing economies in Latin America and Africa spend on logistics-related costs?

Accepted Answer

A)  10 percent 
B)  20 percent 
C)  30 percent 
D)  40 percent 
E)  50 percent 
A)  10 percent 
B)  20 percent 
C)  30 percent 
D)  40 percent 
E)  50 percent

About what percentage of GDP do the developed economies in the U.S. and Europe spend on logistics-related costs?

In the U.S., there is little competition among transporting firms for shipping business because government regulations control most transporting rates, routes, and schedules.

Efforts to reduce the environmental effects of transporting usually increase the firm's distribution costs.

As a percentage of selling price, transportation costs would most likely be highest for which of the following?

At least ________ percent of all freight shipped in the United States moves by trucks-at least part of the way-from producer to user.

Compared to private warehouses, PUBLIC warehouses:

The slowest transportation is typically by

What is the best way to ship Spring tulips from Amsterdam, Netherlands, to Rome, Italy?

Which of the following is true about public warehouses?

Radio frequency identification tags can

Under the physical distribution concept, each of the following is coordinated as one system EXCEPT:

Each of the following is likely to be experienced by a supplier using a JIT system EXCEPT:

Which of the following statements about just-in-time delivery is FALSE?

A manufacturer that transports products to retail outlets directly instead of using a distribution center is most likely to encounter which of the following?

The ______________ concept says that all transporting, storing, and product-handling activities of a business and a channel system should be thought of as part of one system which should seek to minimize the cost of distribution for a given customer service level.

Although ships and barges are slow, they are the lowest cost method of freight transporting, and are useful when speed is not critical.

In both a supply chain and a channel of distribution, the primary aim should be to create maximum value for the customer.

The transporting cost as a percentage of selling price is highest for:

A supply chain includes all the activities involved in procuring materials, transforming them into products, and distributing them to customers.

About what percentage of GDP do the developing economies in Latin America and Africa spend on logistics-related costs?

Marketings Value to Consumers, Firms, and Society

Marketing Strategy Planning

Evaluating Opportunities in the Changing Market Environment

Focusing Marketing Strategy With Segmentation and Positioning

Final Consumers and Their Buying Behavior

Business and Organizational Customers and Their Buying Behavior

Improving Decisions With Marketing Information

Elements of Product Planning for Goods and Services

Product Management and New-Product Development

Place and Development of Channel Systems

Retailers, Wholesalers, and Their Strategy Planning

Promotion-Introduction to Integrated Marketing Communications

Personal Selling and Customer Service

Advertising, Publicity, and Sales Promotion

Pricing Objectives and Policies

Price Setting in the Business World

Ethical Marketing in a Consumer-Oriented World: Appraisal and Challe

Filters

Exam 11: Distribution Customer Service and Logistics

About what percentage of GDP do the developed economies in the U.S. and Europe spend on logistics-related costs?

In the U.S., there is little competition among transporting firms for shipping business because government regulations control most transporting rates, routes, and schedules.

Efforts to reduce the environmental effects of transporting usually increase the firm's distribution costs.

As a percentage of selling price, transportation costs would most likely be highest for which of the following?

At least ________ percent of all freight shipped in the United States moves by trucks-at least part of the way-from producer to user.

Compared to private warehouses, PUBLIC warehouses:

The slowest transportation is typically by

What is the best way to ship Spring tulips from Amsterdam, Netherlands, to Rome, Italy?

Which of the following is true about public warehouses?

Radio frequency identification tags can

Under the physical distribution concept, each of the following is coordinated as one system EXCEPT:

Each of the following is likely to be experienced by a supplier using a JIT system EXCEPT:

Which of the following statements about just-in-time delivery is FALSE?

A manufacturer that transports products to retail outlets directly instead of using a distribution center is most likely to encounter which of the following?

The ______________ concept says that all transporting, storing, and product-handling activities of a business and a channel system should be thought of as part of one system which should seek to minimize the cost of distribution for a given customer service level.

Although ships and barges are slow, they are the lowest cost method of freight transporting, and are useful when speed is not critical.

In both a supply chain and a channel of distribution, the primary aim should be to create maximum value for the customer.

The transporting cost as a percentage of selling price is highest for:

A supply chain includes all the activities involved in procuring materials, transforming them into products, and distributing them to customers.

About what percentage of GDP do the developing economies in Latin America and Africa spend on logistics-related costs?

Marketings Value to Consumers, Firms, and Society

Marketing Strategy Planning

Evaluating Opportunities in the Changing Market Environment

Focusing Marketing Strategy With Segmentation and Positioning

Final Consumers and Their Buying Behavior

Business and Organizational Customers and Their Buying Behavior

Improving Decisions With Marketing Information

Elements of Product Planning for Goods and Services

Product Management and New-Product Development

Place and Development of Channel Systems

Retailers, Wholesalers, and Their Strategy Planning

Promotion-Introduction to Integrated Marketing Communications

Personal Selling and Customer Service

Advertising, Publicity, and Sales Promotion

Pricing Objectives and Policies

Price Setting in the Business World

Ethical Marketing in a Consumer-Oriented World: Appraisal and Challe

Filters