Exam 11: Managing Internal Operations: Actions That Promote Good Strategy Execution

Because functional organization structures often result in pieces of strategically relevant activities and capabilities being scattered across many different functional departments, companies have found that

From a strategy-implementing/strategy-executing perspective, operating budget allocations should

The guidelines for designing an incentive compensation system that will help drive successful strategy execution include

The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is

Business process reengineering is a tool for

A reward system that accentuates positive rewards for good performance

To obtain maximum benefits from benchmarking, best practices, reengineering, TQM, and Six Sigma programs aimed at facilitating better strategy execution, managers need to

A "best practice" standard

The broad areas that internal information business systems need to cover include all of the following EXCEPT

Identify types of support systems that a company can install to support the execution of its strategy. How important are these systems to the strategy implementation process?

Total quality management (TQM) programs

From the standpoint of promoting successful strategy execution, it is important that the firm's motivation and reward system

Focusing jobholders' attention and energy on what to do as opposed to what to achieve makes the work environment results-oriented. True or false? Explain your answer.

Six Sigma quality control

Leaving employees to their own devices in meeting performance standards