Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

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Which of the following is not a dynamic capability?

(Multiple Choice)
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Creation of new knowledge involves the continual interaction of explicit and tacit knowledge.

(True/False)
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Knowledge-based resources tend to be more explicit in nature.

(True/False)
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Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

(True/False)
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Attracting and retaining human capital is a challenge for many firms today. Firms experiencing high turnover should

(Multiple Choice)
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Unlike physical assets, intellectual property cannot be stolen by simply broadcasting it.

(True/False)
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Intellectual property rights are the tangible property owned by a firm.

(True/False)
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Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

(True/False)
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Sharing knowledge and information throughout the organization can be a means of

(Multiple Choice)
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One of the most important elements in a good employee is his or her attitude. Firms should follow the adage: hire for attitude, train for skill.

(True/False)
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At Accenture, the knowledge of its consultants has been codified and stored in electronic repositories and, therefore, cannot be employed in many jobs by their huge number of consultants.

(True/False)
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The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take and leave jobs.

(True/False)
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A firm like Intel has a market-to-book value ratio that falls between Apple-Microsoft and Nucor-General Motors. This is because its low level of investment in knowledge resources is matched by a correspondingly huge investment in plant and equipment.

(True/False)
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Top executives can use email effectively for all of the following except

(Multiple Choice)
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QFQ, Incorporated desires to have the most qualified people in every position throughout its organization. This is an example of a concern for

(Multiple Choice)
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Human capital mobility caused by social relationships occurs when talent emigrates from an organization to form start-up ventures.

(True/False)
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What is a major reason for Nokia to lose its competitive edge in the cell phone business?

(Multiple Choice)
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Sharing knowledge and information throughout the organization is important for conserving resources, developing products and services, and thwarting new opportunity creation.

(True/False)
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Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

(Multiple Choice)
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E-teams do not have the potential to acquire a broader range of human capital or the skills and capacities that are necessary to complete complex assignments.

(True/False)
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