Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

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Social capital is a source of strength to many firms. Firms leverage their social capital in an effort to create competitive advantages. The social capital of a firm is based on the

(Multiple Choice)
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Social capital does not extend beyond the organizational boundaries to include relationships between the firm and its suppliers, customers, and alliance partners.

(True/False)
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From the individual perspective, social networks deliver three unique advantages: private information, access to diverse skill sets, and power.

(True/False)
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Hiring via personal networks is a trend in which job recruiters look for candidates at the crux of social relationships in organizations because they have the potential to bring valuable colleagues with them.

(True/False)
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The makeup of goods and services in the Gross Domestic Products of developed countries has changed over the last decade. More than 50 percent of the value of GDP of developed countries is based on

(Multiple Choice)
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The development of intellectual capital (that is, the friendships and working relationships among talented individuals) gains importance, because it helps tie knowledge workers to a given firm.

(True/False)
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Technical skills are a necessary and sufficient condition for hiring an employee.

(True/False)
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There are multiple challenges associated with making effective e-teams. Which of the following is not a challenge?

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Intellectual property rights are __________ to define and protect than property rights for physical assets (e.g., plant, equipment, and land).

(Multiple Choice)
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Explicit knowledge is in the mind of employees and is based upon their experiences and backgrounds.

(True/False)
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The 360-degree evaluation and feedback system addresses many of the limitations of traditional approaches to evaluating human capital.

(True/False)
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In the current economy, reliance on the three traditional financial statements (income statement, balance sheet, and statement of cash flow) has increased. A. Howell, an expert on the changing role of finance and accounting, suggests that the big three financial statements are about as useful as an 80-year-old Los Angeles road map.

(True/False)
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Social networks such as Facebook do not facilitate increased interactions between members in a social network via Internet-based communications.

(True/False)
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To increase productivity, several key lessons were learned by top management at London-based International Power concerning email. Which is not in that list of lessons?

(Multiple Choice)
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The dangers of email include all of the following except

(Multiple Choice)
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Developing and protecting social capital requires independence, in which individuals must spend most of their time working individually.

(True/False)
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By using the ___________ lever, leaders can build nimble interpersonal networks across the company so that employees are better able to collaborate.

(Multiple Choice)
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Software algorithms are a form of _____________ that, once developed and paid for, can be reused many times at a very low cost.

(Multiple Choice)
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Knowledge-based resources tend to be more ______ in nature and therefore they are ________ difficult to protect against loss (i.e., the individual quitting the organization) than other types of capital, such as equipment, machinery, and land.

(Multiple Choice)
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Dynamic capabilities do not allow a firm to create a series of temporary advantages through new resource configurations.

(True/False)
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