Question 1

Intellectual capital consists of:

Accepted Answer

A)  knowledge that employees possess and generate. 
B)  the knowledge captured in an organization's systems and structures. 
C)  the value of the organization's relationship with customers. 
D)  All of the answers are correct. 
E)  knowledge that employees possess and generate and the knowledge captured in an organization's systems and structures. 
A)  knowledge that employees possess and generate. 
B)  the knowledge captured in an organization's systems and structures. 
C)  the value of the organization's relationship with customers. 
D)  All of the answers are correct. 
E)  knowledge that employees possess and generate and the knowledge captured in an organization's systems and structures.

Question 2

Which of the following is NOT and anchor of organizational behaviour?

Accepted Answer

A)  Contingency anchor 
B)  Open systems anchor 
C)  Multidisciplinary anchor 
D)  Systematic research anchor 
E)  Multiple levels of analysis anchor 
A)  Contingency anchor 
B)  Open systems anchor 
C)  Multidisciplinary anchor 
D)  Systematic research anchor 
E)  Multiple levels of analysis anchor

Question 3

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 4

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 5

In virtual work,employees rely on information technology to perform jobs away from the traditional workplace.

Accepted Answer

A) True 
 B)False

Question 6

Intellectual capital refers to:

Accepted Answer

A)  how much money an organization spends on training and development. 
B)  the stock of knowledge that resides in an organization. 
C)  the percentage of information available that is actually used productively by the organization. 
D)  the total cost of computers and other 'intelligent' machines in the organization. 
E)  the cost of hiring a typical employee. 
A)  how much money an organization spends on training and development. 
B)  the stock of knowledge that resides in an organization. 
C)  the percentage of information available that is actually used productively by the organization. 
D)  the total cost of computers and other 'intelligent' machines in the organization. 
E)  the cost of hiring a typical employee.

Question 7

Stable,long-lasting beliefs about what is important in a variety of situations are:

Accepted Answer

A)  called intellectual capital. 
B)  the foundations of the open systems anchor. 
C)  the main reason why organizations fail to adapt. 
D)  rarely studied in the field of organizational behaviour. 
E)  called values. 
A)  called intellectual capital. 
B)  the foundations of the open systems anchor. 
C)  the main reason why organizations fail to adapt. 
D)  rarely studied in the field of organizational behaviour. 
E)  called values.

Question 8

The amount of outputs relative to inputs in the organization's transformation process is referred to as:

Accepted Answer

A)  organizational efficiency 
B)  organizational effectiveness 
C)  organizational deficiency 
D)  transformational quotient 
E)  organizational footprint 
A)  organizational efficiency 
B)  organizational effectiveness 
C)  organizational deficiency 
D)  transformational quotient 
E)  organizational footprint

Question 9

Stockholders are stakeholders.

Accepted Answer

A) True 
 B)False

Question 10

The most efficient companies are not necessarily the most effective ones.

Accepted Answer

A) True 
 B)False

Question 11

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Accepted Answer

A)  relationship capital 
B)  experimentation 
C)  knowledge sharing 
D)  documentation 
E)  organizational unlearning 
A)  relationship capital 
B)  experimentation 
C)  knowledge sharing 
D)  documentation 
E)  organizational unlearning

Question 12

Organizations should 'unlearn':

Accepted Answer

A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 13

Structural capital refers to buildings and other depreciable tangible assets.

Accepted Answer

A) True 
 B)False

Question 14

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Accepted Answer

A) True 
 B)False

Question 15

Surface-level diversity refers to observable demographic and other overt differences in people.

Accepted Answer

A) True 
 B)False

Question 16

The contingency anchor of organizational behaviour states that:

Accepted Answer

A)  we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B)  OB theories must view organizations as systems that need to adapt to their environments. 
C)  there is usually one best way to resolve organizational problems. 
D)  a particular action may have different consequences in different situations. 
E)  All of the answers are correct. 
A)  we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B)  OB theories must view organizations as systems that need to adapt to their environments. 
C)  there is usually one best way to resolve organizational problems. 
D)  a particular action may have different consequences in different situations. 
E)  All of the answers are correct.

Question 17

People born between 1946 and 1964 are referred to as Baby Boomers.

Accepted Answer

A) True 
 B)False

Question 18

Values have become more important in organizational behaviour because of:

Accepted Answer

A)  increased demand for corporate social responsibility. 
B)  increased pressure on organizations to engage in ethical practices. 
C)  direct supervision is expensive and incompatible to today's workforce. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  increased demand for corporate social responsibility. 
B)  increased pressure on organizations to engage in ethical practices. 
C)  direct supervision is expensive and incompatible to today's workforce. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 19

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following perspective is consistent with the concept of organizational effectiveness?

Accepted Answer

A)  Open systems perspective 
B)  Organizational learning perspective 
C)  High performance work practices perspective 
D)  Stakeholder perspective 
E)  All the answers are correct. 
A)  Open systems perspective 
B)  Organizational learning perspective 
C)  High performance work practices perspective 
D)  Stakeholder perspective 
E)  All the answers are correct.

Intellectual capital consists of:

Which of the following is NOT and anchor of organizational behaviour?

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

In virtual work,employees rely on information technology to perform jobs away from the traditional workplace.

Intellectual capital refers to:

Stable,long-lasting beliefs about what is important in a variety of situations are:

The amount of outputs relative to inputs in the organization's transformation process is referred to as:

Stockholders are stakeholders.

The most efficient companies are not necessarily the most effective ones.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Organizations should 'unlearn':

Structural capital refers to buildings and other depreciable tangible assets.

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Surface-level diversity refers to observable demographic and other overt differences in people.

The contingency anchor of organizational behaviour states that:

People born between 1946 and 1964 are referred to as Baby Boomers.

Values have become more important in organizational behaviour because of:

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Intellectual capital consists of:

Which of the following is NOT and anchor of organizational behaviour?

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

In virtual work,employees rely on information technology to perform jobs away from the traditional workplace.

Intellectual capital refers to:

Stable,long-lasting beliefs about what is important in a variety of situations are:

The amount of outputs relative to inputs in the organization's transformation process is referred to as:

Stockholders are stakeholders.

The most efficient companies are not necessarily the most effective ones.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Organizations should 'unlearn':

Structural capital refers to buildings and other depreciable tangible assets.

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Surface-level diversity refers to observable demographic and other overt differences in people.

The contingency anchor of organizational behaviour states that:

People born between 1946 and 1964 are referred to as Baby Boomers.

Values have become more important in organizational behaviour because of:

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters