Question 1

The triple bottom line philosophy says that:

Accepted Answer

A)  companies should pay three times more attention to profits than to employee wellbeing. 
B)  the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C)  business success increases by having three times more contingent workers than permanent employees. 
D)  companies should pay attention to local, national, and global customers. 
E)  companies should try to support the economic, social, and environmental spheres of sustainability. 
A)  companies should pay three times more attention to profits than to employee wellbeing. 
B)  the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C)  business success increases by having three times more contingent workers than permanent employees. 
D)  companies should pay attention to local, national, and global customers. 
E)  companies should try to support the economic, social, and environmental spheres of sustainability.

Question 2

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Accepted Answer

A)  Mechanistic perspective 
B)  Open systems perspective 
C)  Goal-attainment perspective 
D)  Organizational learning perspective 
E)  Stakeholder perspective 
A)  Mechanistic perspective 
B)  Open systems perspective 
C)  Goal-attainment perspective 
D)  Organizational learning perspective 
E)  Stakeholder perspective

Question 3

Reduced job security and increased work intensification may be partly caused by globalization.

Accepted Answer

A) True 
 B)False

Question 4

A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However,most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much organizational memory in this situation? Explain your answer.

Accepted Answer

Organizational memory refers to the stor

Question 5

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Accepted Answer

A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems perspective 
D)  Marketing principles 
E)  Organizational efficiency 
A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems perspective 
D)  Marketing principles 
E)  Organizational efficiency

Question 6

One problem with the open systems perspective is that it neglects to focus on how well the organization operates internally.

Accepted Answer

A) True 
 B)False

Question 7

Senior officers in a national military organization decided that operations in supplies requisition were inefficient and costly.They brought in consultants who recommended that the entire requisition process be 'reengineered'.This involved throwing out the old practices and developing an entirely new set of work activities around workflow.However,contrary to expectations,this intervention resulted in lower productivity,higher employee turnover and other adverse outcomes.Discuss likely problems with the intervention in terms of open systems perspective.

Accepted Answer

There are two possible ways that open sy

Question 8

The relatively new field of research that has emerged with the objective of identifying internal systems and structures that are associated with successful companies is called:

Accepted Answer

A)  the organizational behaviour systems perspective. 
B)  the comparative organizations perspective. 
C)  the organizational learning perspective. 
D)  the organizational effectiveness perspective. 
E)  the high performance work practices perspective. 
A)  the organizational behaviour systems perspective. 
B)  the comparative organizations perspective. 
C)  the organizational learning perspective. 
D)  the organizational effectiveness perspective. 
E)  the high performance work practices perspective.

Question 9

What effect does teleworking have in the workplace?

Accepted Answer

A)  Teleworking tends to improve the teleworker's work/life balance. 
B)  Teleworking forces corporate leaders to evaluate employees more from their work results rather than their 'face time'. 
C)  Under some circumstances, teleworking increases the teleworker's productivity. 
D)  Teleworking increases the risk that employees feel socially isolated from each other. 
E)  All of the answers are correct. 
A)  Teleworking tends to improve the teleworker's work/life balance. 
B)  Teleworking forces corporate leaders to evaluate employees more from their work results rather than their 'face time'. 
C)  Under some circumstances, teleworking increases the teleworker's productivity. 
D)  Teleworking increases the risk that employees feel socially isolated from each other. 
E)  All of the answers are correct.

Question 10

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

Accepted Answer

A)  Workforce diversity. 
B)  Employment relationships. 
C)  Virtual work. 
D)  Globalization. 
E)  Workplace values and ethics. 
A)  Workforce diversity. 
B)  Employment relationships. 
C)  Virtual work. 
D)  Globalization. 
E)  Workplace values and ethics.

Question 11

The study of OB wasn't formally organized until the 1970s.

Accepted Answer

A) True 
 B)False

Question 12

Values guide our preferences and motivate our actions.

Accepted Answer

A) True 
 B)False

Question 13

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

Accepted Answer

A) True 
 B)False

Question 14

The concept of values is an important aspect of the stakeholder perspective.

Accepted Answer

A) True 
 B)False

Question 15

Telecommuting is the most common form of virtual work.

Accepted Answer

A) True 
 B)False

Question 16

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 17

The high performance work practices perspective supports the idea that organizations should strive to find "one best way" to do things.

Accepted Answer

A) True 
 B)False

Question 18

According to one study,Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Accepted Answer

A) True 
 B)False

Question 19

Organizational memory is best described as:

Accepted Answer

A)  the total terabytes of hard disk space available on computers throughout an organization. 
B)  the ability of senior executives to recall important information about the company's products, services and employees. 
C)  the storage and preservation of intellectual capital within an organization. 
D)  the ability of employees throughout the organization to recall important information about the company's products and services. 
E)  the extent to which potential customers are able to recall specific products and services provided by an organization. 
A)  the total terabytes of hard disk space available on computers throughout an organization. 
B)  the ability of senior executives to recall important information about the company's products, services and employees. 
C)  the storage and preservation of intellectual capital within an organization. 
D)  the ability of employees throughout the organization to recall important information about the company's products and services. 
E)  the extent to which potential customers are able to recall specific products and services provided by an organization.

Question 20

As part of the knowledge management process,experimentation mainly affects:

Accepted Answer

A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning 
A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning

The triple bottom line philosophy says that:

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Reduced job security and increased work intensification may be partly caused by globalization.

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

One problem with the open systems perspective is that it neglects to focus on how well the organization operates internally.

The relatively new field of research that has emerged with the objective of identifying internal systems and structures that are associated with successful companies is called:

What effect does teleworking have in the workplace?

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

The study of OB wasn't formally organized until the 1970s.

Values guide our preferences and motivate our actions.

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

The concept of values is an important aspect of the stakeholder perspective.

Telecommuting is the most common form of virtual work.

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

The high performance work practices perspective supports the idea that organizations should strive to find "one best way" to do things.

According to one study,Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Organizational memory is best described as:

As part of the knowledge management process,experimentation mainly affects:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

The triple bottom line philosophy says that:

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Reduced job security and increased work intensification may be partly caused by globalization.

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

One problem with the open systems perspective is that it neglects to focus on how well the organization operates internally.

The relatively new field of research that has emerged with the objective of identifying internal systems and structures that are associated with successful companies is called:

What effect does teleworking have in the workplace?

Corporate social responsibility is most closely related to which of these organizational behaviour trends?

The study of OB wasn't formally organized until the 1970s.

Values guide our preferences and motivate our actions.

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

The concept of values is an important aspect of the stakeholder perspective.

Telecommuting is the most common form of virtual work.

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

The high performance work practices perspective supports the idea that organizations should strive to find "one best way" to do things.

According to one study,Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Organizational memory is best described as:

As part of the knowledge management process,experimentation mainly affects:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters