Question 1

In the context of leading change,highlighting positive results and developing new change agents are a part of ____.

Accepted Answer

A)  generating short-term wins 
B)  consolidating gains 
C)  anchoring new approaches in the culture 
D)  unfreezing behavior 
E)  empowering broad-based action 
A)  generating short-term wins 
B)  consolidating gains 
C)  anchoring new approaches in the culture 
D)  unfreezing behavior 
E)  empowering broad-based action

Question 2

In the process of motivating change,moving refers to:

Accepted Answer

A)  the management's realization that its current practices are no longer appropriate. 
B)  strengthening the new behaviors that support the change. 
C)  instituting the change,which begins with establishing a vision. 
D)  the process of identifying performance gaps. 
E)  the process of breaking from the old ways of doing things. 
A)  the management's realization that its current practices are no longer appropriate. 
B)  strengthening the new behaviors that support the change. 
C)  instituting the change,which begins with establishing a vision. 
D)  the process of identifying performance gaps. 
E)  the process of breaking from the old ways of doing things.

Question 3

Discuss strategy,execution,culture,and structure as key factors that lead to an organization's sustained,superior performance.

Accepted Answer

The answer of Discuss strategy,execution,culture,and structure as key factors that...

Question 4

The three basic stages of motivating people to change within an organization are:

Accepted Answer

A)  unfreezing,moving,and refreezing. 
B)  mobilizing,moving,and stabilizing. 
C)  planning,instituting,and evaluating. 
D)  storming,norming,and performing. 
E)  isolating,transferring,and implementing. 
A)  unfreezing,moving,and refreezing. 
B)  mobilizing,moving,and stabilizing. 
C)  planning,instituting,and evaluating. 
D)  storming,norming,and performing. 
E)  isolating,transferring,and implementing.

Question 5

Which of the following statements regarding multiple organizational changes is accurate?

Accepted Answer

A)  Many people support their companies' "flavor of the month" approach to change. 
B)  There is no successful single-shot method for organization change. 
C)  Organization change is simple and seldom resisted. 
D)  Organization change requires finding a silver bullet solution. 
E)  It is preferable to implement single,small changes;those have a chance of lasting. 
A)  Many people support their companies' "flavor of the month" approach to change. 
B)  There is no successful single-shot method for organization change. 
C)  Organization change is simple and seldom resisted. 
D)  Organization change requires finding a silver bullet solution. 
E)  It is preferable to implement single,small changes;those have a chance of lasting.

Question 6

Which of the following steps of motivating people to change begins with establishing a vision of where the company is heading?

Accepted Answer

A)  Freezing 
B)  Moving 
C)  Refreezing 
D)  Unfreezing 
E)  Leading 
A)  Freezing 
B)  Moving 
C)  Refreezing 
D)  Unfreezing 
E)  Leading

Question 7

In managing resistance to change due to adjustment problems,negotiation and rewards work best.

Accepted Answer

A) True 
 B)False

Question 8

Organizational ambidexterity develops via the actions of many individuals throughout the organization.

Accepted Answer

A) True 
 B)False

Question 9

Sky Fall Media is a production and media agency.The managers at the agency have recently decided that employees will have to work on all weekends,since the business makes maximum profits on weekends.To help with this change,they have given all employees a bonus of 10% and an option to pick their days of leave from weekdays.Which of the following methods of managing resistance to change is used by the company?

Accepted Answer

A)  Education and communication 
B)  Facilitation and support 
C)  Negotiation and rewards 
D)  Manipulation and cooptation 
E)  Explicit and implicit coercion 
A)  Education and communication 
B)  Facilitation and support 
C)  Negotiation and rewards 
D)  Manipulation and cooptation 
E)  Explicit and implicit coercion

Question 10

Explain the difference between reactive change and proactive change.

Accepted Answer

Reactive change and proactive change are

Question 11

The _____ is an organization's ability to achieve multiple objectives at the same time.

Accepted Answer

A)  benefit of the also 
B)  tyranny of the or 
C)  timing of the when 
D)  genius of the and 
E)  perfection of the two 
A)  benefit of the also 
B)  tyranny of the or 
C)  timing of the when 
D)  genius of the and 
E)  perfection of the two

Question 12

Discuss the general model for managing resistance.How does force-field analysis contribute to a successful change process?

Accepted Answer

The general model for managing resistanc

Question 13

Which of the following is a characteristic of learning leaders?

Accepted Answer

A)  They exchange knowledge cautiously. 
B)  They merely commit to their own continuous learning. 
C)  They often devote time to their colleagues. 
D)  They use personalized power to manipulate others. 
E)  They tend to stay within the comfort zonE. 
A)  They exchange knowledge cautiously. 
B)  They merely commit to their own continuous learning. 
C)  They often devote time to their colleagues. 
D)  They use personalized power to manipulate others. 
E)  They tend to stay within the comfort zonE.

Question 14

_____ change refers to a change effort that is initiated before a performance gap has occurred.

Accepted Answer

A)  Intrinsic 
B)  Reactive 
C)  Retroactive 
D)  Extrinsic 
E)  Proactive 
A)  Intrinsic 
B)  Reactive 
C)  Retroactive 
D)  Extrinsic 
E)  Proactive

In the context of leading change,highlighting positive results and developing new change agents are a part of ____.

In the process of motivating change,moving refers to:

Discuss strategy,execution,culture,and structure as key factors that lead to an organization's sustained,superior performance.

The three basic stages of motivating people to change within an organization are:

Which of the following statements regarding multiple organizational changes is accurate?

Which of the following steps of motivating people to change begins with establishing a vision of where the company is heading?

In managing resistance to change due to adjustment problems,negotiation and rewards work best.

Organizational ambidexterity develops via the actions of many individuals throughout the organization.

Explain the difference between reactive change and proactive change.

The _____ is an organization's ability to achieve multiple objectives at the same time.

Discuss the general model for managing resistance.How does force-field analysis contribute to a successful change process?

Which of the following is a characteristic of learning leaders?

_____ change refers to a change effort that is initiated before a performance gap has occurred.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Filters

Exam 18: Creating and Leading Change

In the context of leading change,highlighting positive results and developing new change agents are a part of ____.

In the process of motivating change,moving refers to:

Discuss strategy,execution,culture,and structure as key factors that lead to an organization's sustained,superior performance.

The three basic stages of motivating people to change within an organization are:

Which of the following statements regarding multiple organizational changes is accurate?

Which of the following steps of motivating people to change begins with establishing a vision of where the company is heading?

In managing resistance to change due to adjustment problems,negotiation and rewards work best.

Organizational ambidexterity develops via the actions of many individuals throughout the organization.

Explain the difference between reactive change and proactive change.

The _____ is an organization's ability to achieve multiple objectives at the same time.

Discuss the general model for managing resistance.How does force-field analysis contribute to a successful change process?

Which of the following is a characteristic of learning leaders?

_____ change refers to a change effort that is initiated before a performance gap has occurred.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Filters