Question 1

Opportunity to perform is influenced by both the work environment and trainee motivation.

Accepted Answer

A) True 
 B)False

Question 2

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

Accepted Answer

A) True 
 B)False

Question 3

Effective knowledge sharing is facilitated when employees:

Accepted Answer

A)  use multiple search engines and collaboration tools all on different computer systems. 
B)  see knowledge sharing as an additional responsibility. 
C)  view knowledge as a means to have power over others. 
D)  have easy access to information within the context of their jobs. 
A)  use multiple search engines and collaboration tools all on different computer systems. 
B)  see knowledge sharing as an additional responsibility. 
C)  view knowledge as a means to have power over others. 
D)  have easy access to information within the context of their jobs.

Question 4

If training emphasizes total-group discussion with limited presentation and no small-group interaction,a _____ seating arrangement will be most effective.

Accepted Answer

A)  conference-type 
B)  horseshoe 
C)  fan-type 
D)  classroom-type 
A)  conference-type 
B)  horseshoe 
C)  fan-type 
D)  classroom-type

Question 5

Which of the following statements is true of knowledge management?

Accepted Answer

A)  Use of social networking sites such as Facebook or MySpace in organizations hinders knowledge management. 
B)  It involves acquiring knowledge, studying problems, attending training, and using technology only within work. 
C)  It does not require positions like chief information officer (CIO) and chief learning officer (CLO) as knowledge transfer is spontaneous. 
D)  Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge management. 
A)  Use of social networking sites such as Facebook or MySpace in organizations hinders knowledge management. 
B)  It involves acquiring knowledge, studying problems, attending training, and using technology only within work. 
C)  It does not require positions like chief information officer (CIO) and chief learning officer (CLO) as knowledge transfer is spontaneous. 
D)  Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge management.

Question 6

The basic level of training support that a manager can provide is acceptance.

Accepted Answer

A) True 
 B)False

Question 7

Companies experience loss of explicit and tacit knowledge when older employees retire.

Accepted Answer

A) True 
 B)False

Question 8

The smaller the room,the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

Accepted Answer

A) True 
 B)False

Question 9

What is the role of chief learning officers (CLOs)in ensuring effective knowledge management?

Accepted Answer

Chief learning officers (CLOs),also know

Question 10

Fan-type seating is ineffective for training that includes trainees working in groups and teams to analyze problems and synthesize information.

Accepted Answer

A) True 
 B)False

Question 11

Explicit knowledge:

Accepted Answer

A)  mainly consists of personal knowledge based on individual experience. 
B)  can be communicated only through discussion and demonstrations. 
C)  can be managed by a knowledge management system. 
D)  is highly influenced by perceptions and values. 
A)  mainly consists of personal knowledge based on individual experience. 
B)  can be communicated only through discussion and demonstrations. 
C)  can be managed by a knowledge management system. 
D)  is highly influenced by perceptions and values.

Opportunity to perform is influenced by both the work environment and trainee motivation.

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

Effective knowledge sharing is facilitated when employees:

If training emphasizes total-group discussion with limited presentation and no small-group interaction,a _____ seating arrangement will be most effective.

Which of the following statements is true of knowledge management?

The basic level of training support that a manager can provide is acceptance.

Companies experience loss of explicit and tacit knowledge when older employees retire.

The smaller the room,the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

What is the role of chief learning officers (CLOs)in ensuring effective knowledge management?

Fan-type seating is ineffective for training that includes trainees working in groups and teams to analyze problems and synthesize information.

Explicit knowledge:

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 5: Program Design

Opportunity to perform is influenced by both the work environment and trainee motivation.

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types.

Effective knowledge sharing is facilitated when employees:

If training emphasizes total-group discussion with limited presentation and no small-group interaction,a _____ seating arrangement will be most effective.

Which of the following statements is true of knowledge management?

The basic level of training support that a manager can provide is acceptance.

Companies experience loss of explicit and tacit knowledge when older employees retire.

The smaller the room,the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

What is the role of chief learning officers (CLOs)in ensuring effective knowledge management?

Fan-type seating is ineffective for training that includes trainees working in groups and teams to analyze problems and synthesize information.

Explicit knowledge:

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters