Exam 16: Managerial Control

On which of the following would Tony be working?

Which of the following is an outcome of bureaucratic controls?

_____ involves going to the area where activities take place and watching what is occurring.

In contrast to bureaucratic controls, market controls involve the use of

On the balance sheet, the amount accruing to a corporation's owners is referred to as ____.

Lexie uses the results of customer surveys to point out ways that her cashiers can improve their service. This is an example of _____ control.

Which of the following is not periodically assessed as an essential part of a company's internal audits?

Adriana is a financial manager at Environmental Fuel Inc., a producer of ethanol for use as an alternative fuel. She makes a budget that shows the anticipated receipts and expenses of the company. As the last budget that she creates for the upcoming year, it also shows the amount of working capital available and whether the company will need loans. Which of the following types of budgets has Adriana created?

Describe feedforward, feedback, and concurrent control. Give an example of each.

A(n) _____ is the level of expected performance for a given goal; it is a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.

Olympia has been put in charge of a group of young employees who were recently hired by her company. In her new role as a supervisor, she is careful to keep an eye on the young employees to ensure that they work efficiently and avoid making serious mistakes. Which of the following types of control is Olympia using?

Gillian's company relies on rules, as set forth in the employee handbook, the authority of managers, and regular employee reviews to guide performance. Gillian's company uses _____ control.

Manuel was new to his organization but quickly noticed a pattern at the annual budgeting session. Mid-level managers were asking for unrealistically high budgets, while top management was attempting to request budgets under last year's actual expenditures. Both parties were using strategies that are referred to as ____.

Which of the following controls is future oriented and aims to prevent problems before they arise?

Which of the following controls takes place before operations begin?

A ratio of profit to capital used, or a rate of return from capital, is referred to as ____.

Which of the following approaches to bureaucratic control is described in option 3?

Which of the following conditions must be true for clan control to be effective?

Liquidity ratios indicate a company's

Control is defined as