Exam 1: Pay-For-Performance: The Evidence
Explain the basic compensation objectives of pay systems.
The basic objectives include efficiency, fairness, ethics, and compliance with laws and regulations.i.Efficiency can be stated more specifically: (1) improving performance, increasing quality, delighting customers and stockholders, and (2) controlling labor costs.ii.The fairness objective calls for fair treatment for all employees by recognizing both employee contributions (e.g., higher pay for greater performance, experience, or training) and employee needs (e.g., a fair wage as well as fair procedures).iii.Ethics means the organization cares about how its results are achieved.Because it is so important, it is inevitable that managing pay sometimes creates ethical dilemmas.iv.Compliance as a pay objective means conforming to federal and state compensation laws and regulations.If laws change, pay systems may need to change, too, to ensure continued compliance.As companies go global, they must comply with the laws of all the countries in which they operate.
Hourly compensation costs for production workers in manufacturing are higher in _____ than in the United States.
A
_____ refers to comparisons among jobs or skills inside a single organization.
B
GreenRain Corp.faces an increase in employee turnover rate.The CEO calls for a board meeting with the senior executives to discuss the issue.Who among the following suggests increasing the relational returns that employees receive to reduce the turnover rate at GreenRain?
Which form of pay does not permanently increase labor costs?
Incentives and merit guidelines are techniques of the _____ policy of the pay model.
Since HR research contains information useful to managers, most managers read research in HR management, and compensation journals.
Recent surveys show that, on average, an outstanding performer receives a _____ merit increase, an average performer a _____ merit increase, and a poor performer a 0.4% merit increase.
If the objective is to increase customer satisfaction, then incentive programs and merit pay might be used to pay for performance.
Causality is one of the most difficult questions to answer and continues to be an important and sometimes perplexing problem for researchers.
Which of the following is NOT a question to ask for determining if research has value?
Base wage is the overtime pay given to employees who are exempt from regulations of the Fair Labor Standards Act.
A study of IBM showed that its long-standing policy of no layoffs was the major cause of its strong profits.
Objectives guide the design of pay systems and provide the standards for evaluating their effectiveness.
You are an HR manager, and your boss has told you to find the best way to raise job performance.After some research, you find that _____ have the greatest instrumental value.
In the context of pay relationships, which of the following is illegal in the United States?
Managers seek internal alignment within their organization by:
Management and HR research has conclusively shown that goal setting and job enrichment produce the largest and most reliable increases in job performance.
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