Exam 4: Process Design and Analysis

Service-oriented businesses typically experience a trade-off between the degree of sales opportunity and production efficiency.

The time it takes to complete a particular step or action is

If an assembly process consists of 5 steps in series (activity A,activity B,activity C,activity D,and activity E),what is the utilization of the bottleneck activity if A takes 20 seconds,B takes 10 seconds,C takes 30 seconds,D takes 15 seconds,and E takes 5 seconds per unit?

Gantt Charts,flowcharting,and bottlenecks are visual techniques to help analyze a process.

Comparing the number of products that must be produced to justify a given process is an example of

When selecting a process to improve,which of the following should be given priority?

Refer to the following break-even chart and describe what machines should be selected for various numbers of products. B.Machine 2 has the lowest cost if the number of products is between B and C.Machine 3 has the lowest cost if the number of products is between C and D.

A job shop is appropriate for products that are delivered in high volume.

What volume is required to break even if a product has fixed costs of $25,000,variable costs of $25 per unit,and the sales price is $40 per unit?

What are the three basic layout types?

Service-oriented businesses typically experience a trade-off between which of the following?

A fixed-position layout is appropriate for very large items,like a cruise ship.

Identify the four classifications of the service process matrix and provide an example of each.

The staff member at the airport money exchange booth has three main duties: exchanging money,making money orders,and wiring money.For the current layout,the staff member must travel 3 feet to exchange money.Money is exchanged about 20 times an hour and is a primary part of the job,so it is given a weight of 4.Making money orders require walking 10 feet and is done about 2 times per hour.Making money orders is given a weight of 2.Wiring money is done about 4 times an hour,has a weight of 3 and requires traveling 14 feet.What is the load distance score?

A car assembly operation is an example of a job shop.

The service process matrix differs along two dimensions: the degree of labor intensity and the degree of customer involvement.

Reengineering emphasizes the role of the process in producing goods.

If an assembly process consists of 5 steps in series (activity A,activity B,activity C,activity D,and activity E),what activity is the bottleneck if activity A takes 20 seconds,B takes 10 seconds,C takes 30 seconds,D takes 15 seconds,and E takes 5 seconds per unit?

Manufacturing processes can be described on a continuum where the volume for each type of product varies from low to high,whereas the reliability of customized goods varies conversely from high to low.

Describe the use of group technology.