Question 1

Flow between work centers can be illustrated using from-to charts.

Accepted Answer

A) True 
 B)False

Question 2

When a machine shop decides to have another organization perform the heat-treating operation on its products instead of doing its own heat treating,what does this illustrate?

Accepted Answer

A) Reengineering 
B) Self-sourcing 
C) Outsourcing 
D) Job shop 
E) Continuous process 
A) Reengineering 
B) Self-sourcing 
C) Outsourcing 
D) Job shop 
E) Continuous process

Question 3

Outsourcing generally gives an organization more control over the production process.

Accepted Answer

A) True 
 B)False

Question 4

A hospital is an example of a service factory.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a service provider that has low customer contact in combination with high labor intensity?

Accepted Answer

A) Service factory 
B) Service shop 
C) Mass service 
D) Professional service 
E) Self-service 
A) Service factory 
B) Service shop 
C) Mass service 
D) Professional service 
E) Self-service

Question 6

Which of the following statements about the job shop production process is not true?

Accepted Answer

A) Customization tends to be high. 
B) Volume is fairly low. 
C) Unit cost is low compared to other processes. 
D) Equipment tends to be general purpose. 
E) Workers' skills tend to be broad. 
A) Customization tends to be high. 
B) Volume is fairly low. 
C) Unit cost is low compared to other processes. 
D) Equipment tends to be general purpose. 
E) Workers' skills tend to be broad.

Question 7

A self-service filling station is an example of

Accepted Answer

A) Reengineering 
B) Self-sourcing 
C) Outsourcing 
D) Job shop 
E) Continuous process 
A) Reengineering 
B) Self-sourcing 
C) Outsourcing 
D) Job shop 
E) Continuous process

Question 8

Process choice normally involves numerous decisions regarding the relationships among workers,technology,raw materials,and job assignments.

Accepted Answer

A) True 
 B)False

Question 9

A process layout groups together machines,equipment,or people with similar functions.

Accepted Answer

A) True 
 B)False

Question 10

Producing 12-inch,13-inch,and 14-inch wheel hubs on the same machine center is an example of a/an ____.

Accepted Answer

A) Fixed-position layout 
B) Group technology 
C) Assembly line 
D) Batch process 
E) Project 
A) Fixed-position layout 
B) Group technology 
C) Assembly line 
D) Batch process 
E) Project

Question 11

Customers are normally much more involved in the service delivery process than with manufactured goods.

Accepted Answer

A) True 
 B)False

Question 12

The three basic layout types discussed in the chapter are process,product,and ____.

Accepted Answer

A) Continuous 
B) Fixed position 
C) Regional 
D) Service factory 
E) Project 
A) Continuous 
B) Fixed position 
C) Regional 
D) Service factory 
E) Project

Question 13

Which of the following is not a process analysis and redesign technique?

Accepted Answer

A) Reengineering 
B) Flowcharting 
C) Simulation 
D) From-to charts 
E) Parallel processing 
A) Reengineering 
B) Flowcharting 
C) Simulation 
D) From-to charts 
E) Parallel processing

Question 14

An assembly line is an example of a product layout.

Accepted Answer

A) True 
 B)False

Question 15

A continuous process has high volume and low flexibility,and works with discrete items.

Accepted Answer

A) True 
 B)False

Flow between work centers can be illustrated using from-to charts.

When a machine shop decides to have another organization perform the heat-treating operation on its products instead of doing its own heat treating,what does this illustrate?

Outsourcing generally gives an organization more control over the production process.

A hospital is an example of a service factory.

Which of the following is a service provider that has low customer contact in combination with high labor intensity?

Which of the following statements about the job shop production process is not true?

A self-service filling station is an example of

Process choice normally involves numerous decisions regarding the relationships among workers,technology,raw materials,and job assignments.

A process layout groups together machines,equipment,or people with similar functions.

Producing 12-inch,13-inch,and 14-inch wheel hubs on the same machine center is an example of a/an ____.

Customers are normally much more involved in the service delivery process than with manufactured goods.

The three basic layout types discussed in the chapter are process,product,and ____.

Which of the following is not a process analysis and redesign technique?

An assembly line is an example of a product layout.

A continuous process has high volume and low flexibility,and works with discrete items.

Operations and Supply Chain Strategy

Quality Management

New Product Development

Forecasting

Independent Demand Inventory

Dependent Demand Inventory

Project Management

Optimization and Simulation Modeling

Capacity Planning

Quality Improvement Methods

Lean Enterprise

Technology and Integrated Supply Management

Global Supply Chain and Service Integration

Filters

Exam 4: Process Design and Analysis

Flow between work centers can be illustrated using from-to charts.

When a machine shop decides to have another organization perform the heat-treating operation on its products instead of doing its own heat treating,what does this illustrate?

Outsourcing generally gives an organization more control over the production process.

A hospital is an example of a service factory.

Which of the following is a service provider that has low customer contact in combination with high labor intensity?

Which of the following statements about the job shop production process is not true?

A self-service filling station is an example of

Process choice normally involves numerous decisions regarding the relationships among workers,technology,raw materials,and job assignments.

A process layout groups together machines,equipment,or people with similar functions.

Producing 12-inch,13-inch,and 14-inch wheel hubs on the same machine center is an example of a/an ____.

Customers are normally much more involved in the service delivery process than with manufactured goods.

The three basic layout types discussed in the chapter are process,product,and ____.

Which of the following is not a process analysis and redesign technique?

An assembly line is an example of a product layout.

A continuous process has high volume and low flexibility,and works with discrete items.

Operations and Supply Chain Strategy

Quality Management

New Product Development

Forecasting

Independent Demand Inventory

Dependent Demand Inventory

Project Management

Optimization and Simulation Modeling

Capacity Planning

Quality Improvement Methods

Lean Enterprise

Technology and Integrated Supply Management

Global Supply Chain and Service Integration

Filters