Question 1

Groupthink causes the unintended effect of discouraging individuals from raising issues that run counter to majority opinion.

Accepted Answer

A) True 
 B)False

Question 2

Allowing individuals to develop a sense of personal mastery is detrimental to organizational learning.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true about decision making?

Accepted Answer

A) Making a decision and not acting on it is better than not making a decision at all. 
B) Identifying relevant information means that the manager has complete information. 
C) In order to implement the chosen alternative, many subsequent and related decisions must be made. 
D) Effective managers prefer planning for the future rather than conducting a retrospective analysis. 
E) If the advantages of an alternative are significantly high, its disadvantages need not be evaluated. 
A) Making a decision and not acting on it is better than not making a decision at all. 
B) Identifying relevant information means that the manager has complete information. 
C) In order to implement the chosen alternative, many subsequent and related decisions must be made. 
D) Effective managers prefer planning for the future rather than conducting a retrospective analysis. 
E) If the advantages of an alternative are significantly high, its disadvantages need not be evaluated.

Question 4

Which of the following is a reason for incomplete information?

Accepted Answer

A) ambiguity 
B) complexity 
C) specificity 
D) heuristic ability 
E) satisficing ability 
A) ambiguity 
B) complexity 
C) specificity 
D) heuristic ability 
E) satisficing ability

Question 5

Scott is part of a production team that has researched and chosen a new process to improve the quality of a product.Scott finds information that counters the claims of the production team.However, Scott decides to ignore the new-found evidence and support the team's decision.Scott is being adversely influenced by

Accepted Answer

A) the illusion of control. 
B) organizational learning. 
C) groupthink. 
D) devil's advocacy. 
E) representative bias. 
A) the illusion of control. 
B) organizational learning. 
C) groupthink. 
D) devil's advocacy. 
E) representative bias.

Question 6

Which of the following is an assumption made by the classical model?

Accepted Answer

A) There is no optimum decision. 
B) There is more than one alternative. 
C) There is only one alternative. 
D) Managers have access to all the information they need. 
E) Managers cannot apply their own preferences to make a decision. 
A) There is no optimum decision. 
B) There is more than one alternative. 
C) There is only one alternative. 
D) Managers have access to all the information they need. 
E) Managers cannot apply their own preferences to make a decision.

Question 7

Which of the following is true about a nominal group technique?

Accepted Answer

A) A questionnaire is sent to the group members. 
B) Group members are encouraged to build on each other's suggestions. 
C) Group members do not meet face-to-face. 
D) Group members can critique a proposed alternative as it is presented. 
E) Group members write down their ideas then share their thoughts with the group. 
A) A questionnaire is sent to the group members. 
B) Group members are encouraged to build on each other's suggestions. 
C) Group members do not meet face-to-face. 
D) Group members can critique a proposed alternative as it is presented. 
E) Group members write down their ideas then share their thoughts with the group.

Question 8

Explain how groupthink can override good decision making and problem solving.

Accepted Answer

Groupthink is a pattern of faulty and bi

Question 9

_______ can be part of a decision-making process in which a face-to-face meeting occurs, generating discussions and debates over a wide variety of alternatives from which to make the decision.

Accepted Answer

A) The Delphi technique 
B) Dialectical inquiry 
C) Brainstorming 
D) A nominal group technique 
E) Programmed decision making 
A) The Delphi technique 
B) Dialectical inquiry 
C) Brainstorming 
D) A nominal group technique 
E) Programmed decision making

Question 10

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Accepted Answer

A) True 
 B)False

Question 11

What is the difference between entrepreneurs and intrapreneurs?

Accepted Answer

Entrepreneurs are individuals who notice

Question 12

The classical model specifies how decisions should be made.In other words it is

Accepted Answer

A) heuristic. 
B) prescriptive. 
C) optimizing. 
D) intuitive. 
E) satisficing. 
A) heuristic. 
B) prescriptive. 
C) optimizing. 
D) intuitive. 
E) satisficing.

Question 13

Decisions that are based on rules and guidelines are known as ______ decisions.

Accepted Answer

A) brainstormed 
B) heuristic 
C) programmed 
D) intuitive 
E) creative 
A) brainstormed 
B) heuristic 
C) programmed 
D) intuitive 
E) creative

Question 14

Managers must rely on their ______ to make the best decision when faced with uncertainty and ambiguity.

Accepted Answer

A) intuition and judgment 
B) cognitive biases 
C) bounded rationality 
D) escalating commitment 
E) illusion of control 
A) intuition and judgment 
B) cognitive biases 
C) bounded rationality 
D) escalating commitment 
E) illusion of control

Question 15

What is a learning organization? List Peter Senge's five principles for creating a learning organization.

Accepted Answer

A learning organization is one in which

Question 16

_____ is the process through which managers seek to improve employees' desire and ability to make decisions that raise organizational effectiveness.

Accepted Answer

A) Dialectical inquiry 
B) Devil's advocacy 
C) Groupthink 
D) Organizational learning 
E) Skunkworks 
A) Dialectical inquiry 
B) Devil's advocacy 
C) Groupthink 
D) Organizational learning 
E) Skunkworks

Question 17

In his five principles for creating a learning organization, Peter Senge says managers should empower their employees and allow them to experiment, create, and explore what they want.Peter refers to this as

Accepted Answer

A) complex mental model. 
B) individual creativity. 
C) illusion of control. 
D) personal mastery. 
E) building a shared vision. 
A) complex mental model. 
B) individual creativity. 
C) illusion of control. 
D) personal mastery. 
E) building a shared vision.

Question 18

Which of the following is true about choosing among alternative solutions?

Accepted Answer

A) The alternative solutions are ranked in the order that they were developed or created. 
B) Identifying all relevant information doesn't mean that a manager has complete information. 
C) Existence of incomplete information is more serious than ignoring critical information. 
D) Once alternatives are chosen and ranked, they must be evaluated. 
E) The final step in the decision-making process is choosing among alternative solutions. 
A) The alternative solutions are ranked in the order that they were developed or created. 
B) Identifying all relevant information doesn't mean that a manager has complete information. 
C) Existence of incomplete information is more serious than ignoring critical information. 
D) Once alternatives are chosen and ranked, they must be evaluated. 
E) The final step in the decision-making process is choosing among alternative solutions.

Question 19

John, an operations manager, has chosen an alternative way to solve a problem he is faced with.Now John must decide whether the company has the capabilities and resources required to implement the alternative.Which criterion of decision making is he focusing on?

Accepted Answer

A) legality 
B) ethicality 
C) economic feasibility 
D) practicality 
E) product sustainability 
A) legality 
B) ethicality 
C) economic feasibility 
D) practicality 
E) product sustainability

Question 20

A skunkworks is a group of intrapreneurs who are deliberately separated from the normal operation of an organization to encourage them to devote all their attention to developing new products.

Accepted Answer

A) True 
 B)False

Groupthink causes the unintended effect of discouraging individuals from raising issues that run counter to majority opinion.

Allowing individuals to develop a sense of personal mastery is detrimental to organizational learning.

Which of the following is true about decision making?

Which of the following is a reason for incomplete information?

Which of the following is an assumption made by the classical model?

Which of the following is true about a nominal group technique?

Explain how groupthink can override good decision making and problem solving.

_______ can be part of a decision-making process in which a face-to-face meeting occurs, generating discussions and debates over a wide variety of alternatives from which to make the decision.

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

What is the difference between entrepreneurs and intrapreneurs?

The classical model specifies how decisions should be made.In other words it is

Decisions that are based on rules and guidelines are known as ______ decisions.

Managers must rely on their ______ to make the best decision when faced with uncertainty and ambiguity.

What is a learning organization? List Peter Senge's five principles for creating a learning organization.

_____ is the process through which managers seek to improve employees' desire and ability to make decisions that raise organizational effectiveness.

In his five principles for creating a learning organization, Peter Senge says managers should empower their employees and allow them to experiment, create, and explore what they want.Peter refers to this as

Which of the following is true about choosing among alternative solutions?

John, an operations manager, has chosen an alternative way to solve a problem he is faced with.Now John must decide whether the company has the capabilities and resources required to implement the alternative.Which criterion of decision making is he focusing on?

A skunkworks is a group of intrapreneurs who are deliberately separated from the normal operation of an organization to encourage them to devote all their attention to developing new products.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 7: Decision Making, Learning, Creativity, and Entrepreneurship

Groupthink causes the unintended effect of discouraging individuals from raising issues that run counter to majority opinion.

Allowing individuals to develop a sense of personal mastery is detrimental to organizational learning.

Which of the following is true about decision making?

Which of the following is a reason for incomplete information?

Which of the following is an assumption made by the classical model?

Which of the following is true about a nominal group technique?

Explain how groupthink can override good decision making and problem solving.

_______ can be part of a decision-making process in which a face-to-face meeting occurs, generating discussions and debates over a wide variety of alternatives from which to make the decision.

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

What is the difference between entrepreneurs and intrapreneurs?

The classical model specifies how decisions should be made.In other words it is

Decisions that are based on rules and guidelines are known as ______ decisions.

Managers must rely on their ______ to make the best decision when faced with uncertainty and ambiguity.

What is a learning organization? List Peter Senge's five principles for creating a learning organization.

_____ is the process through which managers seek to improve employees' desire and ability to make decisions that raise organizational effectiveness.

In his five principles for creating a learning organization, Peter Senge says managers should empower their employees and allow them to experiment, create, and explore what they want.Peter refers to this as

Which of the following is true about choosing among alternative solutions?

John, an operations manager, has chosen an alternative way to solve a problem he is faced with.Now John must decide whether the company has the capabilities and resources required to implement the alternative.Which criterion of decision making is he focusing on?

A skunkworks is a group of intrapreneurs who are deliberately separated from the normal operation of an organization to encourage them to devote all their attention to developing new products.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters