Question 1

People with an external locus of control

Accepted Answer

A) believe that outside forces are responsible for what happens to and around them. 
B) believe that their actions always make a difference. 
C) believe that they themselves are responsible for the events in their life. 
D) tend to solve problems easily. 
E) tend to be highly ethical and extremely helpful. 
A) believe that outside forces are responsible for what happens to and around them. 
B) believe that their actions always make a difference. 
C) believe that they themselves are responsible for the events in their life. 
D) tend to solve problems easily. 
E) tend to be highly ethical and extremely helpful. A

Question 2

Jim has been employed at Fortis Services for nearly 15 years.Which of the following statements, if true, would imply that Jim is low on openness to experience?

Accepted Answer

A) Jim is known for being unconventional and daring in his business plans. 
B) Jim is never conservative in his decision-making approaches. 
C) Jim often comes up with and implements radical ideas. 
D) Jim is not open to a wide range of stimuli. 
E) Jim does not have narrow, conservative interests. 
A) Jim is known for being unconventional and daring in his business plans. 
B) Jim is never conservative in his decision-making approaches. 
C) Jim often comes up with and implements radical ideas. 
D) Jim is not open to a wide range of stimuli. 
E) Jim does not have narrow, conservative interests. D

Question 3

Successful managers who take chances and use new methods in their planning and decision-making are likely low on openness to experience.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is true about emotions?

Accepted Answer

A) Emotions have no effect on moods. 
B) Emotions persist over long periods of time. 
C) Emotions that have been dealt with never linger. 
D) Emotions may play important roles in ethical decision making. 
E) Emotions do not affect judgment. 
A) Emotions have no effect on moods. 
B) Emotions persist over long periods of time. 
C) Emotions that have been dealt with never linger. 
D) Emotions may play important roles in ethical decision making. 
E) Emotions do not affect judgment.

Question 5

Organizational commitment can be defined as

Accepted Answer

A) the collection of feelings and beliefs that managers have about their organization as a whole. 
B) the process by which individuals internalize the values and expectations of an organization. 
C) the training received by newcomers which teaches them the norms of the organization. 
D) the collection of terminal and instrumental values that are held by an organization. 
E) the rites of passage that determine how individuals enter, advance within, and leave organizations. 
A) the collection of feelings and beliefs that managers have about their organization as a whole. 
B) the process by which individuals internalize the values and expectations of an organization. 
C) the training received by newcomers which teaches them the norms of the organization. 
D) the collection of terminal and instrumental values that are held by an organization. 
E) the rites of passage that determine how individuals enter, advance within, and leave organizations.

Question 6

Glenn is an effective and efficient manager.He, however, tends to be pessimistic and avoids social interactions.This implies that Glenn is low in

Accepted Answer

A) extraversion. 
B) negative affectivity. 
C) organizational commitment. 
D) introversion. 
E) conscientiousness. 
A) extraversion. 
B) negative affectivity. 
C) organizational commitment. 
D) introversion. 
E) conscientiousness.

Question 7

Why can hiring people through the attraction-selection-attrition (ASA) framework be disadvantageous?

Accepted Answer

A) Like-minded employees have difficulty offering fresh perspective. 
B) Like-minded employees prefer working in dynamic ever-changing environments. 
C) Like-minded employees do not have an external locus of control. 
D) Like-mindedness prevents the emergence of a dominant personality profile. 
E) Like-minded employees are the least likely to stay in an organization for a long period of time. 
A) Like-minded employees have difficulty offering fresh perspective. 
B) Like-minded employees prefer working in dynamic ever-changing environments. 
C) Like-minded employees do not have an external locus of control. 
D) Like-mindedness prevents the emergence of a dominant personality profile. 
E) Like-minded employees are the least likely to stay in an organization for a long period of time.

Question 8

Which of the following is true about people with high self-esteem?

Accepted Answer

A) They are frequently unsure of themselves. 
B) They are insecure and often feel incompetent. 
C) They believe that they are capable of handling most situations. 
D) They are timid and are afraid to take on new tasks. 
E) They have low confidence in their abilities and understanding. 
A) They are frequently unsure of themselves. 
B) They are insecure and often feel incompetent. 
C) They believe that they are capable of handling most situations. 
D) They are timid and are afraid to take on new tasks. 
E) They have low confidence in their abilities and understanding.

Question 9

A high need for power is an important personality trait for an upper-level manager.

Accepted Answer

A) True 
 B)False

Question 10

_____ is the tendency to be highly critical of oneself and of others.

Accepted Answer

A) Agreeableness 
B) Extraversion 
C) Negative affectivity 
D) Affiliation 
E) Openness to experience 
A) Agreeableness 
B) Extraversion 
C) Negative affectivity 
D) Affiliation 
E) Openness to experience

Question 11

The __________ framework is the model developed to explain the role that founders' personal characteristics play in determining organizational culture.

Accepted Answer

A) avoidance-selection-attribution 
B) attraction-selection-attrition 
C) aptitude-strategy-attitude 
D) ability-skills-attitude 
E) attitude-socialization-assimilation 
A) avoidance-selection-attribution 
B) attraction-selection-attrition 
C) aptitude-strategy-attitude 
D) ability-skills-attitude 
E) attitude-socialization-assimilation

Question 12

People who are high on negative affectivity are especially likely to experience

Accepted Answer

A) enthusiasm. 
B) elation. 
C) distress. 
D) satisfaction. 
E) contentment. 
A) enthusiasm. 
B) elation. 
C) distress. 
D) satisfaction. 
E) contentment.

Question 13

How do managers use emotions for changes to the better? Provide an example of one of your experiences when emotions prompted you to change for the better.

Accepted Answer

Intense emotional experiences can often

Question 14

New employees in an organization are sometimes put through a training period where they are familiarized with the organization as a whole.This process is also called

Accepted Answer

A) organizational facilitation. 
B) organizational socialization. 
C) organizational attribution. 
D) organizational enhancement. 
E) organizational commitment. 
A) organizational facilitation. 
B) organizational socialization. 
C) organizational attribution. 
D) organizational enhancement. 
E) organizational commitment.

Question 15

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees.This shows that he is low on

Accepted Answer

A) introversion. 
B) conscientiousness. 
C) negative affectivity. 
D) emotional intelligence. 
E) organizational citizenship behavior. 
A) introversion. 
B) conscientiousness. 
C) negative affectivity. 
D) emotional intelligence. 
E) organizational citizenship behavior.

Question 16

Which of the following is true about moods and emotions?

Accepted Answer

A) Moods last longer than emotions. 
B) Emotions last longer than moods. 
C) Changes in mood do not affect judgment. 
D) Changes in emotion do not affect judgment. 
E) Moods and emotions do not influence each other. 
A) Moods last longer than emotions. 
B) Emotions last longer than moods. 
C) Changes in mood do not affect judgment. 
D) Changes in emotion do not affect judgment. 
E) Moods and emotions do not influence each other.

Question 17

Emotional intelligence helps managers understand and relate well to subordinates and to energize them to aid the organization in attaining its goals.

Accepted Answer

A) True 
 B)False

Question 18

Organizational _____ is the process by which newcomers internalize an organization's values and norms and behave in accordance with them.

Accepted Answer

A) commitment 
B) socialization 
C) attribution 
D) extrication 
E) enhancement 
A) commitment 
B) socialization 
C) attribution 
D) extrication 
E) enhancement

Question 19

The attraction-selection-attrition framework suggests that the founders of organizations tend to be attracted to and select employees

Accepted Answer

A) with similar educational qualifications. 
B) with diverse interests and skills. 
C) whose personalities are similar to theirs. 
D) whose need for power is high. 
E) whose need for achievement is low. 
A) with similar educational qualifications. 
B) with diverse interests and skills. 
C) whose personalities are similar to theirs. 
D) whose need for power is high. 
E) whose need for achievement is low.

Question 20

People who are high on negative affectivity are capable of experiencing positive moods.

Accepted Answer

A) True 
 B)False

People with an external locus of control

Jim has been employed at Fortis Services for nearly 15 years.Which of the following statements, if true, would imply that Jim is low on openness to experience?

Successful managers who take chances and use new methods in their planning and decision-making are likely low on openness to experience.

Which of the following is true about emotions?

Organizational commitment can be defined as

Glenn is an effective and efficient manager.He, however, tends to be pessimistic and avoids social interactions.This implies that Glenn is low in

Why can hiring people through the attraction-selection-attrition (ASA) framework be disadvantageous?

Which of the following is true about people with high self-esteem?

A high need for power is an important personality trait for an upper-level manager.

_____ is the tendency to be highly critical of oneself and of others.

The __________ framework is the model developed to explain the role that founders' personal characteristics play in determining organizational culture.

People who are high on negative affectivity are especially likely to experience

How do managers use emotions for changes to the better? Provide an example of one of your experiences when emotions prompted you to change for the better.

New employees in an organization are sometimes put through a training period where they are familiarized with the organization as a whole.This process is also called

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees.This shows that he is low on

Which of the following is true about moods and emotions?

Emotional intelligence helps managers understand and relate well to subordinates and to energize them to aid the organization in attaining its goals.

Organizational _____ is the process by which newcomers internalize an organization's values and norms and behave in accordance with them.

The attraction-selection-attrition framework suggests that the founders of organizations tend to be attracted to and select employees

People who are high on negative affectivity are capable of experiencing positive moods.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

People with an external locus of control

Jim has been employed at Fortis Services for nearly 15 years.Which of the following statements, if true, would imply that Jim is low on openness to experience?

Successful managers who take chances and use new methods in their planning and decision-making are likely low on openness to experience.

Which of the following is true about emotions?

Organizational commitment can be defined as

Glenn is an effective and efficient manager.He, however, tends to be pessimistic and avoids social interactions.This implies that Glenn is low in

Why can hiring people through the attraction-selection-attrition (ASA) framework be disadvantageous?

Which of the following is true about people with high self-esteem?

A high need for power is an important personality trait for an upper-level manager.

_____ is the tendency to be highly critical of oneself and of others.

The __________ framework is the model developed to explain the role that founders' personal characteristics play in determining organizational culture.

People who are high on negative affectivity are especially likely to experience

How do managers use emotions for changes to the better? Provide an example of one of your experiences when emotions prompted you to change for the better.

New employees in an organization are sometimes put through a training period where they are familiarized with the organization as a whole.This process is also called

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees.This shows that he is low on

Which of the following is true about moods and emotions?

Emotional intelligence helps managers understand and relate well to subordinates and to energize them to aid the organization in attaining its goals.

Organizational _____ is the process by which newcomers internalize an organization's values and norms and behave in accordance with them.

The attraction-selection-attrition framework suggests that the founders of organizations tend to be attracted to and select employees

People who are high on negative affectivity are capable of experiencing positive moods.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters