Question 1

Briefly describe the three different kinds of managerial skills and explain why each of the skills is critical for managers.

Accepted Answer

Conceptual skills are demonstrated in the general ability to analyze and diagnose a situation and to distinguish between cause and effect.Managers need conceptual skills because their primary responsibilities are planning and organizing.Human skills include the general ability to understand, alter, lead, and control the behavior of other individuals and groups.The ability to communicate, coordinate, motivate, and mold individuals into a cohesive team distinguishes effective from ineffective managers.Technical skills are the job-specific skills required to perform a particular type of work or occupation at a high level.Managers need technical skills so they can monitor, train, and supervise employees to their job-specific skills and expertise increase.

Question 2

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

Accepted Answer

A) organizing 
B) leading 
C) staffing 
D) controlling 
E) planning 
A) organizing 
B) leading 
C) staffing 
D) controlling 
E) planning B

Question 3

A company with a high level of efficiency and effectiveness is most likely to produce

Accepted Answer

A) a product that customers want, but that is too expensive for them to buy. 
B) a product that customers want at a quality and price they can afford. 
C) a product that is expensive and nondurable. 
D) a high-quality product that customers do not want. 
E) a low-quality product that customers do not want. 
A) a product that customers want, but that is too expensive for them to buy. 
B) a product that customers want at a quality and price they can afford. 
C) a product that is expensive and nondurable. 
D) a high-quality product that customers do not want. 
E) a low-quality product that customers do not want. B

Question 4

Daniel, a manager at Joe's Fish Shack, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company.In doing so, which managerial task is Daniel performing?

Accepted Answer

A) planning 
B) staffing 
C) organizing 
D) structuring 
E) controlling 
A) planning 
B) staffing 
C) organizing 
D) structuring 
E) controlling

Question 5

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Accepted Answer

A) True 
 B)False

Question 6

Bill was just hired as a top manager for a small corporation.The company's profits have declined over the last few years, and Bill's challenge is to make productive use of the workforce.Describe the three steps in the planning process and explain how the planning process can affect Bill's ability to succeed.

Accepted Answer

The three steps involved in planning are

Question 7

Which of the following does planning involve in an organization?

Accepted Answer

A) establishing task relationships that allow people to work together 
B) developing strategies for how to achieve high performance 
C) motivating individuals to achieve organizational goals 
D) establishing accurate measuring and monitoring systems 
E) measuring how well the organization has achieved its goals 
A) establishing task relationships that allow people to work together 
B) developing strategies for how to achieve high performance 
C) motivating individuals to achieve organizational goals 
D) establishing accurate measuring and monitoring systems 
E) measuring how well the organization has achieved its goals

Question 8

_____ involves contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself, such as manufacturing, marketing, or customer service.

Accepted Answer

A) Empowering 
B) Outsourcing 
C) Stratifying 
D) Controlling 
E) Innovating 
A) Empowering 
B) Outsourcing 
C) Stratifying 
D) Controlling 
E) Innovating

Question 9

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

Accepted Answer

A) Leading 
B) Planning 
C) Strategizing 
D) Reviewing 
E) Controlling 
A) Leading 
B) Planning 
C) Strategizing 
D) Reviewing 
E) Controlling

Question 10

A manufacturing company recently developed a new vision and radical new strategies to reduce the number of products sold in order to reduce costs.The company utilized ________ by developing the new vision and strategies.

Accepted Answer

A) turnaround management 
B) crisis management 
C) total quality management 
D) stratification 
E) restructuring 
A) turnaround management 
B) crisis management 
C) total quality management 
D) stratification 
E) restructuring

Question 11

_____ is the measure of how productively an organization uses its resources to achieve a goal.

Accepted Answer

A) Effectiveness 
B) Product differentiation 
C) Efficiency 
D) Empowerment 
E) Product development 
A) Effectiveness 
B) Product differentiation 
C) Efficiency 
D) Empowerment 
E) Product development

Question 12

_____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

Accepted Answer

A) Total quality management 
B) Innovation 
C) Crisis management 
D) Turnaround management 
E) Restructuring 
A) Total quality management 
B) Innovation 
C) Crisis management 
D) Turnaround management 
E) Restructuring

Question 13

According to Mintzberg's typology, a manager who commits organizational resources to develop innovative goods and services is a(n)

Accepted Answer

A) entrepreneur. 
B) negotiator. 
C) figurehead. 
D) liaison. 
E) disseminator. 
A) entrepreneur. 
B) negotiator. 
C) figurehead. 
D) liaison. 
E) disseminator.

Question 14

Apple Computer's Supplier Responsibility Progress Report describes the extensive measures it takes throughout its global supply chain to ensure

Accepted Answer

A) detail and quality in production. 
B) increases in production. 
C) that workers are treated fairly. 
D) that their use of resources is efficient. 
E) that management goals are appropriate. 
A) detail and quality in production. 
B) increases in production. 
C) that workers are treated fairly. 
D) that their use of resources is efficient. 
E) that management goals are appropriate.

Question 15

SkyGen, an airlines company, appointed an engineer to be the link between the company's R&D department and the government contractor who is sponsoring the designing and prototyping of a new fighter airplane.According to Mintzberg, the engineer appointed by SkyGen to be the link between the company's R&D department and the government contractor is playing the role of a

Accepted Answer

A) monitor. 
B) leader. 
C) figurehead. 
D) resource allocator. 
E) liaison. 
A) monitor. 
B) leader. 
C) figurehead. 
D) resource allocator. 
E) liaison.

Question 16

Toy Town makes and sells jigsaw puzzles and strategy board games.Its products are of excellent quality, but fail to meet consumer needs.Which of the following is most likely to be true with regard to Toy Town?

Accepted Answer

A) Its product manager chooses the wrong goals to pursue and uses the resources wisely. 
B) Its product manager chooses the wrong goals to pursue and uses the resources inadequately. 
C) Its product manager chooses the right goals to pursue and uses the resources inadequately. 
D) Its product manager chooses the right goals to pursue and uses the resources wisely. 
E) Its product manager responds quickly to change. 
A) Its product manager chooses the wrong goals to pursue and uses the resources wisely. 
B) Its product manager chooses the wrong goals to pursue and uses the resources inadequately. 
C) Its product manager chooses the right goals to pursue and uses the resources inadequately. 
D) Its product manager chooses the right goals to pursue and uses the resources wisely. 
E) Its product manager responds quickly to change.

Question 17

Due to declining global sales, Makeown Ventures Inc.announced that it would lay off 12 percent of its existing workforce over the next few months.This is an example of

Accepted Answer

A) task assessment. 
B) insourcing. 
C) restructuring. 
D) outsourcing. 
E) empowerment. 
A) task assessment. 
B) insourcing. 
C) restructuring. 
D) outsourcing. 
E) empowerment.

Question 18

Describe at least two challenges BuzzFeed faces to maintain its core values and business strategies.

Accepted Answer

(1) BuzzFeed must coordinate activities

Question 19

The outcome of the control process is the ability to

Accepted Answer

A) measure performance accurately and regulate organizational efficiency and effectiveness. 
B) formulate effective business strategies and plan the allocation of resources. 
C) attract customers by producing goods and services more cheaply than any competitor. 
D) motivate employees to perform at a high level. 
E) decide what organizational goals to pursue. 
A) measure performance accurately and regulate organizational efficiency and effectiveness. 
B) formulate effective business strategies and plan the allocation of resources. 
C) attract customers by producing goods and services more cheaply than any competitor. 
D) motivate employees to perform at a high level. 
E) decide what organizational goals to pursue.

Question 20

As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals.

Accepted Answer

A) True 
 B)False

Briefly describe the three different kinds of managerial skills and explain why each of the skills is critical for managers.

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

A company with a high level of efficiency and effectiveness is most likely to produce

Daniel, a manager at Joe's Fish Shack, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company.In doing so, which managerial task is Daniel performing?

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Which of the following does planning involve in an organization?

_____ involves contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself, such as manufacturing, marketing, or customer service.

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

A manufacturing company recently developed a new vision and radical new strategies to reduce the number of products sold in order to reduce costs.The company utilized ________ by developing the new vision and strategies.

_____ is the measure of how productively an organization uses its resources to achieve a goal.

_____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

According to Mintzberg's typology, a manager who commits organizational resources to develop innovative goods and services is a(n)

Apple Computer's Supplier Responsibility Progress Report describes the extensive measures it takes throughout its global supply chain to ensure

Toy Town makes and sells jigsaw puzzles and strategy board games.Its products are of excellent quality, but fail to meet consumer needs.Which of the following is most likely to be true with regard to Toy Town?

Due to declining global sales, Makeown Ventures Inc.announced that it would lay off 12 percent of its existing workforce over the next few months.This is an example of

Describe at least two challenges BuzzFeed faces to maintain its core values and business strategies.

The outcome of the control process is the ability to

As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 1: Managers and Managing

Briefly describe the three different kinds of managerial skills and explain why each of the skills is critical for managers.

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

A company with a high level of efficiency and effectiveness is most likely to produce

Daniel, a manager at Joe's Fish Shack, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company.In doing so, which managerial task is Daniel performing?

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Which of the following does planning involve in an organization?

_____ involves contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself, such as manufacturing, marketing, or customer service.

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

A manufacturing company recently developed a new vision and radical new strategies to reduce the number of products sold in order to reduce costs.The company utilized ________ by developing the new vision and strategies.

_____ is the measure of how productively an organization uses its resources to achieve a goal.

_____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

According to Mintzberg's typology, a manager who commits organizational resources to develop innovative goods and services is a(n)

Apple Computer's Supplier Responsibility Progress Report describes the extensive measures it takes throughout its global supply chain to ensure

Toy Town makes and sells jigsaw puzzles and strategy board games.Its products are of excellent quality, but fail to meet consumer needs.Which of the following is most likely to be true with regard to Toy Town?

Due to declining global sales, Makeown Ventures Inc.announced that it would lay off 12 percent of its existing workforce over the next few months.This is an example of

Describe at least two challenges BuzzFeed faces to maintain its core values and business strategies.

The outcome of the control process is the ability to

As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters