Exam 9: Value Chain Management: Functional Strategies for Competitive Advantage

JCK Solar manufactures solar panels for residential and commercial use.The company performs strict and precise quality checks throughout the entire production process.Explain how producing higher quality solar panels can lead to lower costs for JCK Solar.

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(Essay)

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Question 1

Correct Answer:

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Higher product quality means less employee time in making defective products that must be discarded or in providing substandard services, and thus less time has to be spent fixing mistakes.This translates into higher employee productivity, which also means lower costs.

Which of the following is not a product attribute or quality that most customers prefer?

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(Multiple Choice)

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Question 2

Correct Answer:

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A newsletter publisher in a small town accepts subscription requests and handles queries through the town's mail services and through online subscriptions.The publishing unit provides after-sale service and support to its online subscribers.This publisher is using

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(Multiple Choice)

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Question 3

Correct Answer:

Verified

Which of the following is essential for good value chain management?

(Multiple Choice)

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Question 4

________ is the process of designing the machine-worker interface to increase operating system efficiency.

(Multiple Choice)

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Question 5

Describe the effect of flexible manufacturing and just-in-time inventory on efficiency.

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Question 6

Which of the following is true about the impact of information systems and the Internet on companies in general?

(Multiple Choice)

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Question 7

What is a value chain? Define value chain management and list the various functions along the value chain.

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Question 8

When there are ___ inputs required to produce a given output, the efficiency is _ and the cost of outputs is ___.

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Question 9

Flexible manufacturing is a strategy based on the use of manual labor to reduce the costs associated with the product assembly process or the way services are delivered to customers.

(True/False)

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Question 10

Red Fox Supplies solved customer problems and provided customer service to form an awareness of superior product value in the minds of its customers.This is an example of strong

(Multiple Choice)

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Question 11

A written agreement that details product development factors such as responsibilities, resource commitments, budgets, timelines, and development milestones is called a contract book.

(True/False)

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Question 12

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product.In this case, Adobe Systems Incorporated is trying to gain a competitive advantage through

(Multiple Choice)

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Question 13

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.

(Multiple Choice)

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Question 14

Which of the following is a potential outcome when organizations offer a very high level of responsiveness to customers?

(Multiple Choice)

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Question 15

Inputs from an organization's members are sufficient for successful product development.

(True/False)

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Question 16

The _____ function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

(Multiple Choice)

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Question 17

Which of the following functions should a company use to help increase customer perceptions of the utility of a company's product through brand positioning and advertising?

(Multiple Choice)

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Question 18

_____ is a measure of how well an organization's input resources are used to produce its outputs.

(Multiple Choice)

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Question 19

The _____ function plays a crucial role in an organization's value chain by locating customers and then informing and persuading them to buy the company's products.

(Multiple Choice)

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Question 20

Showing 1 - 20 of 100

JCK Solar manufactures solar panels for residential and commercial use.The company performs strict and precise quality checks throughout the entire production process.Explain how producing higher quality solar panels can lead to lower costs for JCK Solar.

Which of the following is not a product attribute or quality that most customers prefer?

A newsletter publisher in a small town accepts subscription requests and handles queries through the town's mail services and through online subscriptions.The publishing unit provides after-sale service and support to its online subscribers.This publisher is using

Which of the following is essential for good value chain management?

________ is the process of designing the machine-worker interface to increase operating system efficiency.

Describe the effect of flexible manufacturing and just-in-time inventory on efficiency.

Which of the following is true about the impact of information systems and the Internet on companies in general?

What is a value chain? Define value chain management and list the various functions along the value chain.

When there are ___ inputs required to produce a given output, the efficiency is _ and the cost of outputs is ___.

Flexible manufacturing is a strategy based on the use of manual labor to reduce the costs associated with the product assembly process or the way services are delivered to customers.

Red Fox Supplies solved customer problems and provided customer service to form an awareness of superior product value in the minds of its customers.This is an example of strong

A written agreement that details product development factors such as responsibilities, resource commitments, budgets, timelines, and development milestones is called a contract book.

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product.In this case, Adobe Systems Incorporated is trying to gain a competitive advantage through

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.

Which of the following is a potential outcome when organizations offer a very high level of responsiveness to customers?

Inputs from an organization's members are sufficient for successful product development.

The _____ function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

Which of the following functions should a company use to help increase customer perceptions of the utility of a company's product through brand positioning and advertising?

_____ is a measure of how well an organization's input resources are used to produce its outputs.

The _____ function plays a crucial role in an organization's value chain by locating customers and then informing and persuading them to buy the company's products.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 9: Value Chain Management: Functional Strategies for Competitive Advantage

JCK Solar manufactures solar panels for residential and commercial use.The company performs strict and precise quality checks throughout the entire production process.Explain how producing higher quality solar panels can lead to lower costs for JCK Solar.

Which of the following is not a product attribute or quality that most customers prefer?

A newsletter publisher in a small town accepts subscription requests and handles queries through the town's mail services and through online subscriptions.The publishing unit provides after-sale service and support to its online subscribers.This publisher is using

Which of the following is essential for good value chain management?

________ is the process of designing the machine-worker interface to increase operating system efficiency.

Describe the effect of flexible manufacturing and just-in-time inventory on efficiency.

Which of the following is true about the impact of information systems and the Internet on companies in general?

What is a value chain? Define value chain management and list the various functions along the value chain.

When there are _____ inputs required to produce a given output, the efficiency is _____ and the cost of outputs is _____.

Flexible manufacturing is a strategy based on the use of manual labor to reduce the costs associated with the product assembly process or the way services are delivered to customers.

Red Fox Supplies solved customer problems and provided customer service to form an awareness of superior product value in the minds of its customers.This is an example of strong

A written agreement that details product development factors such as responsibilities, resource commitments, budgets, timelines, and development milestones is called a contract book.

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product.In this case, Adobe Systems Incorporated is trying to gain a competitive advantage through

According to TQM philosophy, the _____, not the _____ in quality control or engineering, define what quality is.

Which of the following is a potential outcome when organizations offer a very high level of responsiveness to customers?

Inputs from an organization's members are sufficient for successful product development.

The _____ function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

Which of the following functions should a company use to help increase customer perceptions of the utility of a company's product through brand positioning and advertising?

_____ is a measure of how well an organization's input resources are used to produce its outputs.

The _____ function plays a crucial role in an organization's value chain by locating customers and then informing and persuading them to buy the company's products.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

When there are ___ inputs required to produce a given output, the efficiency is _ and the cost of outputs is ___.

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.