Question 1

The best measure of a company's ability to meet imminent financial obligations is known as the

Accepted Answer

A)  debt ratio 
B)  current ratio 
C)  total asset turnover 
D)  profit margin 
A)  debt ratio 
B)  current ratio 
C)  total asset turnover 
D)  profit margin

Question 2

Employees will be able to obtain a proportionately high level of profits they generate (relative to the firm)if ___________.

Accepted Answer

A)  suppliers are loyal to the firm 
B)  their expertise is firm-specific 
C)  the cost to the firm of replacing them is high 
D)  the firm's resources are path dependent 
A)  suppliers are loyal to the firm 
B)  their expertise is firm-specific 
C)  the cost to the firm of replacing them is high 
D)  the firm's resources are path dependent

Question 3

Support activities provide support for primary activities,but not each other.

Accepted Answer

A) True 
 B)False

Question 4

Value-chain analysis can only be applied to manufacturing operations.

Accepted Answer

A) True 
 B)False

Question 5

What are the benefits and limitations of making historical comparisons in analyzing a firm's performance?

Accepted Answer

Historical comparisons can provide valua

Question 6

___________ is/are associated with collecting,storing,and distributing the product or service to buyers.They consist of warehousing,material handling,delivery operation,order processing,and scheduling.

Accepted Answer

A)  Services 
B)  Outbound logistics 
C)  Inbound logistics 
D)  Operations 
A)  Services 
B)  Outbound logistics 
C)  Inbound logistics 
D)  Operations

Question 7

Which of the following lists consists of support activities?

Accepted Answer

A)  human resource management, technology development, customer service, and procurement 
B)  human resource management, customer service, marketing and sales, and operations 
C)  customer service, information systems, technology development, and procurement 
D)  human resource management, technology development, procurement, and firm infrastructure 
A)  human resource management, technology development, customer service, and procurement 
B)  human resource management, customer service, marketing and sales, and operations 
C)  customer service, information systems, technology development, and procurement 
D)  human resource management, technology development, procurement, and firm infrastructure

Question 8

Intangible resources of a firm refer to its capacity to deploy tangible resources over time and leverage those resources effectively.

Accepted Answer

A) True 
 B)False

Question 9

The resource-based view (RBV)of the firm combines two perspectives:

Accepted Answer

A)  the primary and support activities of the firm 
B)  the interrelationships among the primary activities of the firm and corporate management 
C)  the internal analysis of the firm and the external analysis of the industry and competitive environment 
D)  the industry and the competitive environment 
A)  the primary and support activities of the firm 
B)  the interrelationships among the primary activities of the firm and corporate management 
C)  the internal analysis of the firm and the external analysis of the industry and competitive environment 
D)  the industry and the competitive environment

Question 10

A competitive advantage based on inimitability can be sustained for at least some time if it has the following characteristics:

Accepted Answer

A)  psychographic uniqueness, path dependency, causal ambiguity, and substitutability 
B)  physical uniqueness, path dependency, causal ambiguity, and social complexity 
C)  rarity, path dependency, causal ambiguity, and social substitutability 
D)  geographic uniqueness, cause dependency, social ambiguity, and path complexity 
A)  psychographic uniqueness, path dependency, causal ambiguity, and substitutability 
B)  physical uniqueness, path dependency, causal ambiguity, and social complexity 
C)  rarity, path dependency, causal ambiguity, and social substitutability 
D)  geographic uniqueness, cause dependency, social ambiguity, and path complexity

Question 11

How can a firm develop (or enhance)its advantages in the marketplace by having strong,positive interrelationships among its value chain activities and those of its suppliers and customers? Provide an example.

Accepted Answer

A firm can develop or enhance its advant

Question 12

For firms such as CarMax,information systems have been a source of competitive advantage.Their proprietary information system captures,analyzes,interprets,and disseminates information about all cars on the CarMax lot.Which of the following can be attributed to this information system?

Accepted Answer

A)  decrease in uncertainties in hard to forecast areas such as inventory management 
B)  decrease in operational efficiency 
C)  reduced customer service 
D)  decrease in sales 
A)  decrease in uncertainties in hard to forecast areas such as inventory management 
B)  decrease in operational efficiency 
C)  reduced customer service 
D)  decrease in sales

Question 13

All of the following are examples of socially complex organizational phenomena EXCEPT:

Accepted Answer

A)  a firm's culture 
B)  complex physical technology 
C)  interpersonal relations among a firm's managers 
D)  leadership and trust 
A)  a firm's culture 
B)  complex physical technology 
C)  interpersonal relations among a firm's managers 
D)  leadership and trust

Question 14

Some leading edge companies are applying the prosumer concept.Here,firms team up with their suppliers and alliance partners to satisfy their customer needs.

Accepted Answer

A) True 
 B)False

Question 15

In value-chain analysis,finance and accounting are considered part of the general administration of a firm.

Accepted Answer

A) True 
 B)False

Question 16

A marketing department that promises delivery faster than the ability of the production department to produce is an example of a lack of understanding of the _____________.

Accepted Answer

A)  organizational culture and leadership 
B)  interrelationships among functional areas and firm strategies 
C)  need to maintain the reputation of the company 
D)  synergy of the business units 
A)  organizational culture and leadership 
B)  interrelationships among functional areas and firm strategies 
C)  need to maintain the reputation of the company 
D)  synergy of the business units

Question 17

Historical comparisons are most appropriate during periods of recession or economic boom.

Accepted Answer

A) True 
 B)False

Question 18

The balanced scorecard enables managers to evaluate their business from only two perspectives: customer and financial.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following would be most difficult to assess?

Accepted Answer

A)  the liquidity position of a firm 
B)  market share growth 
C)  the legitimacy and reputation of a firm 
D)  the efficiency with which a firm utilizes its assets 
A)  the liquidity position of a firm 
B)  market share growth 
C)  the legitimacy and reputation of a firm 
D)  the efficiency with which a firm utilizes its assets

Question 20

Although general administration is often viewed only as overhead expense,it can become a source of competitive advantage.Examples include all of the following EXCEPT:

Accepted Answer

A)  negotiating and maintaining ongoing relations with regulatory bodies 
B)  marketing expertise increasing the revenues of the firm and enabling it to enter new markets 
C)  effective information systems contributing significantly to overall cost leadership strategy for the firm 
D)  top management providing a key role in collaborating with important customers 
A)  negotiating and maintaining ongoing relations with regulatory bodies 
B)  marketing expertise increasing the revenues of the firm and enabling it to enter new markets 
C)  effective information systems contributing significantly to overall cost leadership strategy for the firm 
D)  top management providing a key role in collaborating with important customers

The best measure of a company's ability to meet imminent financial obligations is known as the

Employees will be able to obtain a proportionately high level of profits they generate (relative to the firm)if ___________.

Support activities provide support for primary activities,but not each other.

Value-chain analysis can only be applied to manufacturing operations.

What are the benefits and limitations of making historical comparisons in analyzing a firm's performance?

___________ is/are associated with collecting,storing,and distributing the product or service to buyers.They consist of warehousing,material handling,delivery operation,order processing,and scheduling.

Which of the following lists consists of support activities?

Intangible resources of a firm refer to its capacity to deploy tangible resources over time and leverage those resources effectively.

The resource-based view (RBV)of the firm combines two perspectives:

A competitive advantage based on inimitability can be sustained for at least some time if it has the following characteristics:

How can a firm develop (or enhance)its advantages in the marketplace by having strong,positive interrelationships among its value chain activities and those of its suppliers and customers? Provide an example.

For firms such as CarMax,information systems have been a source of competitive advantage.Their proprietary information system captures,analyzes,interprets,and disseminates information about all cars on the CarMax lot.Which of the following can be attributed to this information system?

All of the following are examples of socially complex organizational phenomena EXCEPT:

Some leading edge companies are applying the prosumer concept.Here,firms team up with their suppliers and alliance partners to satisfy their customer needs.

In value-chain analysis,finance and accounting are considered part of the general administration of a firm.

A marketing department that promises delivery faster than the ability of the production department to produce is an example of a lack of understanding of the _____________.

Historical comparisons are most appropriate during periods of recession or economic boom.

The balanced scorecard enables managers to evaluate their business from only two perspectives: customer and financial.

Which of the following would be most difficult to assess?

Although general administration is often viewed only as overhead expense,it can become a source of competitive advantage.Examples include all of the following EXCEPT:

Strategic Management: Creating Competitiveadvantages

Analyzing the External Environment Ofthe Firm: Creating Competitive Advantages

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangibleresources

Business-Level Strategy: Creating Andsustaining Competitive Advantages

Corporate-Level Strategy: Creatingvalue Through Diversification

International Strategy: Creating Valuein Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporategovernance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fosteringcorporate Entrepreneurship

Filters

Exam 3: Assessing the Internal Environmentof the Firm

The best measure of a company's ability to meet imminent financial obligations is known as the

Employees will be able to obtain a proportionately high level of profits they generate (relative to the firm)if ___________.

Support activities provide support for primary activities,but not each other.

Value-chain analysis can only be applied to manufacturing operations.

What are the benefits and limitations of making historical comparisons in analyzing a firm's performance?

___________ is/are associated with collecting,storing,and distributing the product or service to buyers.They consist of warehousing,material handling,delivery operation,order processing,and scheduling.

Which of the following lists consists of support activities?

Intangible resources of a firm refer to its capacity to deploy tangible resources over time and leverage those resources effectively.

The resource-based view (RBV)of the firm combines two perspectives:

A competitive advantage based on inimitability can be sustained for at least some time if it has the following characteristics:

How can a firm develop (or enhance)its advantages in the marketplace by having strong,positive interrelationships among its value chain activities and those of its suppliers and customers? Provide an example.

For firms such as CarMax,information systems have been a source of competitive advantage.Their proprietary information system captures,analyzes,interprets,and disseminates information about all cars on the CarMax lot.Which of the following can be attributed to this information system?

All of the following are examples of socially complex organizational phenomena EXCEPT:

Some leading edge companies are applying the prosumer concept.Here,firms team up with their suppliers and alliance partners to satisfy their customer needs.

In value-chain analysis,finance and accounting are considered part of the general administration of a firm.

A marketing department that promises delivery faster than the ability of the production department to produce is an example of a lack of understanding of the _____________.

Historical comparisons are most appropriate during periods of recession or economic boom.

The balanced scorecard enables managers to evaluate their business from only two perspectives: customer and financial.

Which of the following would be most difficult to assess?

Although general administration is often viewed only as overhead expense,it can become a source of competitive advantage.Examples include all of the following EXCEPT:

Strategic Management: Creating Competitiveadvantages

Analyzing the External Environment Ofthe Firm: Creating Competitive Advantages

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangibleresources

Business-Level Strategy: Creating Andsustaining Competitive Advantages

Corporate-Level Strategy: Creatingvalue Through Diversification

International Strategy: Creating Valuein Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporategovernance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fosteringcorporate Entrepreneurship

Filters