Question 1

Global corporations are likely to

Accepted Answer

A)  design products and services to fit global tastes. 
B)  develop a global distinctive competence for operations. 
C)  standardize logistics and inventory control. 
D)  perform all of the above. 
A)  design products and services to fit global tastes. 
B)  develop a global distinctive competence for operations. 
C)  standardize logistics and inventory control. 
D)  perform all of the above. D

Question 2

Imitative products have low profit margins and predictable demand.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following statements concerning supply chain strategy is NOT correct?

Accepted Answer

A)  Supply chains are too complex to achieve sustainable competitive advantage for the entire supply chain. 
B)  Supply chain strategy applies from the ultimate customer back to the suppliers to your suppliers. 
C)  The capabilities of customers also factor into supply chain strategy. 
D)  All supply chain partners should be working toward the same mission and objectives. 
A)  Supply chains are too complex to achieve sustainable competitive advantage for the entire supply chain. 
B)  Supply chain strategy applies from the ultimate customer back to the suppliers to your suppliers. 
C)  The capabilities of customers also factor into supply chain strategy. 
D)  All supply chain partners should be working toward the same mission and objectives. A

Question 4

In the product imitator strategy,the order winner is _____ for the customer,whereas in the product innovator strategy,the order winner is ______.

Accepted Answer

A)  flexibility, price 
B)  flexibility, quality 
C)  quality, price 
D)  price, flexibility 
A)  flexibility, price 
B)  flexibility, quality 
C)  quality, price 
D)  price, flexibility

Question 5

An example under the capacity area of strategic decisions in operations would be

Accepted Answer

A)  centralized or decentralized warehouse. 
B)  one large or several small facilities. 
C)  handmade or machine-made. 
D)  high levels or low levels of inventory. 
A)  centralized or decentralized warehouse. 
B)  one large or several small facilities. 
C)  handmade or machine-made. 
D)  high levels or low levels of inventory.

Question 6

Which of the following would NOT be examined in a sustainable operations initiative?

Accepted Answer

A)  New product development 
B)  Packaging 
C)  Services 
D)  All of these would be examined. 
A)  New product development 
B)  Packaging 
C)  Services 
D)  All of these would be examined.

Question 7

Which of the following statements concerning the relationship among corporate,business,and functional strategies is correct?

Accepted Answer

A)  Functional strategies guide the development of corporate strategies, which guide the development of business strategies. 
B)  Business strategies guide the development of corporate strategies, which guide the development of functional strategies. 
C)  Corporate strategies guide the development of business strategies, which guide the development of functional strategies. 
D)  Corporate strategies guide the development of functional strategies, which guide the development of business strategies. 
A)  Functional strategies guide the development of corporate strategies, which guide the development of business strategies. 
B)  Business strategies guide the development of corporate strategies, which guide the development of functional strategies. 
C)  Corporate strategies guide the development of business strategies, which guide the development of functional strategies. 
D)  Corporate strategies guide the development of functional strategies, which guide the development of business strategies.

Question 8

Firms competing in an emerging market prioritize which of these supply chain characteristics?

Accepted Answer

A)  Efficiency 
B)  High inventory turnover 
C)  Lower capacity utilization 
D)  Low-cost production 
A)  Efficiency 
B)  High inventory turnover 
C)  Lower capacity utilization 
D)  Low-cost production

Question 9

Which of the following should be the first step as operations embark on a sustainability initiative?

Accepted Answer

A)  Work with suppliers to reduce input waste. 
B)  Focus on reducing energy consumption. 
C)  Measure the environmental impact of current operations. 
D)  None of the above. 
A)  Work with suppliers to reduce input waste. 
B)  Focus on reducing energy consumption. 
C)  Measure the environmental impact of current operations. 
D)  None of the above.

Question 10

Which of the following statements about operations objectives is NOT true?

Accepted Answer

A)  Focusing attention on improving quality frequently results in lower costs. 
B)  Reducing costs often causes improvement in quality. 
C)  Each of the operations objectives can be improved nearly simultaneously. 
D)  Reducing the time necessary to produce and deliver a product will result in greater flexibility. 
A)  Focusing attention on improving quality frequently results in lower costs. 
B)  Reducing costs often causes improvement in quality. 
C)  Each of the operations objectives can be improved nearly simultaneously. 
D)  Reducing the time necessary to produce and deliver a product will result in greater flexibility.

Question 11

According to Michael Porter,the generic types of business strategies include

Accepted Answer

A)  differentiation, low cost, focus. 
B)  high price, high quality, fast delivery. 
C)  focus, quality, imitation. 
D)  all of the above. 
A)  differentiation, low cost, focus. 
B)  high price, high quality, fast delivery. 
C)  focus, quality, imitation. 
D)  all of the above.

Question 12

Operations strategy is a

Accepted Answer

A)  functional strategy. 
B)  business strategy. 
C)  divisional strategy. 
D)  corporate strategy. 
A)  functional strategy. 
B)  business strategy. 
C)  divisional strategy. 
D)  corporate strategy.

Question 13

Which of the following market conditions is best suited by a product innovator strategy?

Accepted Answer

A)  Price sensitivity 
B)  Mature market 
C)  Product features sensitivity 
D)  High demand 
A)  Price sensitivity 
B)  Mature market 
C)  Product features sensitivity 
D)  High demand

Question 14

Next year's goal is to fill 99% of all orders from stock.This is an example of which of the following?

Accepted Answer

A)  Objective 
B)  Mission 
C)  Distinctive competence 
D)  Strategic decision 
A)  Objective 
B)  Mission 
C)  Distinctive competence 
D)  Strategic decision

Question 15

The four elements that form the heart of operations strategy include

Accepted Answer

A)  mission, distinctive competence, objectives, and internal analysis. 
B)  mission, distinctive competence, internal analysis, and external analysis. 
C)  mission, objectives, internal analysis, and external analysis. 
D)  mission, distinctive competence, objectives, and strategic decisions. 
A)  mission, distinctive competence, objectives, and internal analysis. 
B)  mission, distinctive competence, internal analysis, and external analysis. 
C)  mission, objectives, internal analysis, and external analysis. 
D)  mission, distinctive competence, objectives, and strategic decisions.

Question 16

At Disney,"Making People Happy" is an example of

Accepted Answer

A)  operations mission. 
B)  corporate strategy. 
C)  business strategy. 
D)  operations strategy. 
A)  operations mission. 
B)  corporate strategy. 
C)  business strategy. 
D)  operations strategy.

Question 17

Another term used for operations objectives is

Accepted Answer

A)  order winners. 
B)  order qualifiers. 
C)  competitive priorities. 
D)  distinctive competence. 
A)  order winners. 
B)  order qualifiers. 
C)  competitive priorities. 
D)  distinctive competence.

Question 18

Which operations objective does the author suggest as the basis for improvement in the other operations objectives?

Accepted Answer

A)  Cost 
B)  Quality 
C)  Delivery 
D)  Flexibility 
A)  Cost 
B)  Quality 
C)  Delivery 
D)  Flexibility

Question 19

The outcome of appropriately developing the operations strategy is

Accepted Answer

A)  a business strategy that supports the operations strategy. 
B)  a set of decisions in synch with those of other functions. 
C)  a comprehensive internal and external analysis. 
D)  a clear distinctive competence. 
A)  a business strategy that supports the operations strategy. 
B)  a set of decisions in synch with those of other functions. 
C)  a comprehensive internal and external analysis. 
D)  a clear distinctive competence.

Question 20

Make or buy is an example of what type of strategic decision?

Accepted Answer

A)  Inventory 
B)  Process 
C)  Quality 
D)  Capacity 
A)  Inventory 
B)  Process 
C)  Quality 
D)  Capacity

Global corporations are likely to

Imitative products have low profit margins and predictable demand.

Which of the following statements concerning supply chain strategy is NOT correct?

In the product imitator strategy,the order winner is _ for the customer,whereas in the product innovator strategy,the order winner is __.

An example under the capacity area of strategic decisions in operations would be

Which of the following would NOT be examined in a sustainable operations initiative?

Which of the following statements concerning the relationship among corporate,business,and functional strategies is correct?

Firms competing in an emerging market prioritize which of these supply chain characteristics?

Which of the following should be the first step as operations embark on a sustainability initiative?

Which of the following statements about operations objectives is NOT true?

According to Michael Porter,the generic types of business strategies include

Operations strategy is a

Which of the following market conditions is best suited by a product innovator strategy?

Next year's goal is to fill 99% of all orders from stock.This is an example of which of the following?

The four elements that form the heart of operations strategy include

At Disney,"Making People Happy" is an example of

Another term used for operations objectives is

Which operations objective does the author suggest as the basis for improvement in the other operations objectives?

The outcome of appropriately developing the operations strategy is

Make or buy is an example of what type of strategic decision?

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Supply Chain Management

Sourcing

Global Logistics

Filters

Exam 2: Operations and Supply Chain Strategy

Global corporations are likely to

Imitative products have low profit margins and predictable demand.

Which of the following statements concerning supply chain strategy is NOT correct?

In the product imitator strategy,the order winner is _____ for the customer,whereas in the product innovator strategy,the order winner is ______.

An example under the capacity area of strategic decisions in operations would be

Which of the following would NOT be examined in a sustainable operations initiative?

Which of the following statements concerning the relationship among corporate,business,and functional strategies is correct?

Firms competing in an emerging market prioritize which of these supply chain characteristics?

Which of the following should be the first step as operations embark on a sustainability initiative?

Which of the following statements about operations objectives is NOT true?

According to Michael Porter,the generic types of business strategies include

Operations strategy is a

Which of the following market conditions is best suited by a product innovator strategy?

Next year's goal is to fill 99% of all orders from stock.This is an example of which of the following?

The four elements that form the heart of operations strategy include

At Disney,"Making People Happy" is an example of

Another term used for operations objectives is

Which operations objective does the author suggest as the basis for improvement in the other operations objectives?

The outcome of appropriately developing the operations strategy is

Make or buy is an example of what type of strategic decision?

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Supply Chain Management

Sourcing

Global Logistics

Filters

In the product imitator strategy,the order winner is _ for the customer,whereas in the product innovator strategy,the order winner is __.