Question 1

Strategic decisions are to be made for which of the following decision areas?

Accepted Answer

A)  Quality, process, capacity, and inventory 
B)  Cost, quality, delivery, and flexibility 
C)  Mission, distinctive competence, objectives, and tactics 
D)  All of the above 
A)  Quality, process, capacity, and inventory 
B)  Cost, quality, delivery, and flexibility 
C)  Mission, distinctive competence, objectives, and tactics 
D)  All of the above

Question 2

Which of the following would NOT be appropriate for the supply chain strategy of a manufacturer of a generic chicken soup?

Accepted Answer

A)  Suppliers chosen for their ability to reliably deliver 
B)  Suppliers chosen for the excess capacity they maintain 
C)  Suppliers chosen on the basis of low cost 
D)  All of the above would be appropriate. 
A)  Suppliers chosen for their ability to reliably deliver 
B)  Suppliers chosen for the excess capacity they maintain 
C)  Suppliers chosen on the basis of low cost 
D)  All of the above would be appropriate.

Question 3

Which of the following is NOT an example of an operations distinctive competence?

Accepted Answer

A)  The ability to make pints of ice cream with a solid chocolate core 
B)  The ability to make airplane wings out of composite materials 
C)  The ability of a chiropractic clinic to achieve a 99.5% customer approval rating 
D)  The ability to meet with doctors individually to introduce them to new products 
A)  The ability to make pints of ice cream with a solid chocolate core 
B)  The ability to make airplane wings out of composite materials 
C)  The ability of a chiropractic clinic to achieve a 99.5% customer approval rating 
D)  The ability to meet with doctors individually to introduce them to new products

Question 4

Which of the following statements about the development of operations function mission,objectives,and strategies is FALSE?

Accepted Answer

A)  Operations objectives and strategies provide both short-term and long-term decision making focus and direction. 
B)  In the development of an operations strategy, it is essential that operations objectives of cost, quality, delivery dependability, and flexibility be all equally weighted due to their equal importance. 
C)  Examples of internal factors, which should be examined in the development of operations strategies, include product line considerations, the condition of existing equipment, and current facility capacities. 
D)  An organization's mission, distinctive competence, objectives, and strategic decisions compose the organization's strategy. 
A)  Operations objectives and strategies provide both short-term and long-term decision making focus and direction. 
B)  In the development of an operations strategy, it is essential that operations objectives of cost, quality, delivery dependability, and flexibility be all equally weighted due to their equal importance. 
C)  Examples of internal factors, which should be examined in the development of operations strategies, include product line considerations, the condition of existing equipment, and current facility capacities. 
D)  An organization's mission, distinctive competence, objectives, and strategic decisions compose the organization's strategy.

Question 5

Which of the following is NOT a characteristic of a distinctive competence?

Accepted Answer

A)  It could be based on human resources that are difficult to imitate. 
B)  It could be based on proprietary technology. 
C)  It cannot be copied easily. 
D)  All of the above are characteristics of a distinctive competence. 
A)  It could be based on human resources that are difficult to imitate. 
B)  It could be based on proprietary technology. 
C)  It cannot be copied easily. 
D)  All of the above are characteristics of a distinctive competence.

Question 6

What are five focused initiatives with which a company should start its sustainability journey?

Accepted Answer

(1) Eliminate air, water, and landfill

Question 7

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

Accepted Answer

A) True 
 B)False

Question 8

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

Accepted Answer

A) True 
 B)False

Strategic decisions are to be made for which of the following decision areas?

Which of the following would NOT be appropriate for the supply chain strategy of a manufacturer of a generic chicken soup?

Which of the following is NOT an example of an operations distinctive competence?

Which of the following statements about the development of operations function mission,objectives,and strategies is FALSE?

Which of the following is NOT a characteristic of a distinctive competence?

What are five focused initiatives with which a company should start its sustainability journey?

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Supply Chain Management

Sourcing

Global Logistics

Filters

Exam 2: Operations and Supply Chain Strategy

Strategic decisions are to be made for which of the following decision areas?

Which of the following would NOT be appropriate for the supply chain strategy of a manufacturer of a generic chicken soup?

Which of the following is NOT an example of an operations distinctive competence?

Which of the following statements about the development of operations function mission,objectives,and strategies is FALSE?

Which of the following is NOT a characteristic of a distinctive competence?

What are five focused initiatives with which a company should start its sustainability journey?

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Supply Chain Management

Sourcing

Global Logistics

Filters