Question 1

The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?

Accepted Answer

A)  flow process 
B)  Gantt 
C)  simultaneous motion 
D)  worker-machine 
E)  delay analysis 
A)  flow process 
B)  Gantt 
C)  simultaneous motion 
D)  worker-machine 
E)  delay analysis

Question 2

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results: $$\begin{array} { l r } 
\text { Activity } & \text { Times Observed } \
\hline \text { Mowing } & 200 \
\text { Trimming } & 80 \
\text { Raking } & 40 \
\text { Miscellaneous } & 80
\end{array}$$ What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Accepted Answer

A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1 
A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1

Question 3

Eight instances of a worker doing a task were observed as follows: $$\begin{array} { l r r r r r r r r } 
\text { Observation } & 1 & 2 & 3 & 4 & 5 & 6 & 7 & 8 \
\hline \text { Time (seconds) } & 17 & 18 & 15 & 14 & 13 & 15 & 16 & 12
\end{array}$$ If the person observed worked at a pace that is 80 percent of normal, and if the appropriate allowance for this task is 25 percent of job time, what should be the standard time?

Accepted Answer

The answer of Eight instances of a worker doing a...

Question 4

One potential disadvantage of self-directed teams is higher training costs.

Accepted Answer

A) True 
 B)False

Question 5

The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

Accepted Answer

A) True 
 B)False

Question 6

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { l r r r r r } 
\text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time (seconds) } & 27 & 19 & 20 & 21 & 13
\end{array}$$ What is the observed time for this task?

Accepted Answer

A)  20 seconds 
B)  27 seconds 
C)  46 seconds 
D)  66 seconds 
E)  100 seconds 
A)  20 seconds 
B)  27 seconds 
C)  46 seconds 
D)  66 seconds 
E)  100 seconds

Question 7

A major advantage of job specialization in business is increased:

Accepted Answer

A)  motivation. 
B)  opportunity for advancement. 
C)  opportunity for self-fulfillment. 
D)  productivity. 
E)  job enrichment. 
A)  motivation. 
B)  opportunity for advancement. 
C)  opportunity for self-fulfillment. 
D)  productivity. 
E)  job enrichment.

Question 8

A simo chart includes:

Accepted Answer

A)  delay. 
B)  storage. 
C)  transportation. 
D)  left/right hand movements. 
E)  inspection. 
A)  delay. 
B)  storage. 
C)  transportation. 
D)  left/right hand movements. 
E)  inspection.

Question 9

A time study of a job produced the following: average cycle time = 1.5 minutes, performance rating = 1.15. Allowances are 18 percent of the workday (480 minutes). Determine the standard time for this job.

Accepted Answer

\[\begin{array} { l l } 
\mathrm { OT }

Question 10

A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

Accepted Answer

A)  enlargement. 
B)  rotation. 
C)  enrichment. 
D)  involvement. 
E)  enhancement. 
A)  enlargement. 
B)  rotation. 
C)  enrichment. 
D)  involvement. 
E)  enhancement.

Question 11

A worker-machine chart can help identify nonproductive parts of a process.

Accepted Answer

A) True 
 B)False

Question 12

When performing a time study, the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

Accepted Answer

A)  allowance factors 
B)  MTM 
C)  methods analysis 
D)  performance rating 
E)  analysis of therbligs 
A)  allowance factors 
B)  MTM 
C)  methods analysis 
D)  performance rating 
E)  analysis of therbligs

Question 13

A work sampling study of kitchen help is to be designed. The study will be conducted over a nine-day period. The kitchen help works a seven-hour shift. Determine the day, hour, and minute of five observations using the random digits listed below. $$\begin{array} { l r r r r r r r r r r r r r r } 
\text { Day } & 1 & 8 & 4 & 4 & 1 & 1 & 2 & 3 & 1 & 9 & 0 & 8 & 7 & 3 \
\text { Hour } & 7 & 3 & 8 & 4 & 7 & 9 & 1 & 3 & 2 & 4 & 9 & 6 & 3 & 5 \
\text { Minute } & 71 & 32 & 13 & 74 & 35 & 26 & 87 & 48 & 59 & 50 & 11 & 22 & 13 & 64
\end{array}$$
Arrange observations chronologically.

Accepted Answer

The observations will occur o

Question 14

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

Accepted Answer

A) True 
 B)False

Question 15

A disadvantage of teams is:

Accepted Answer

A)  higher quality. 
B)  higher productivity. 
C)  greater worker satisfaction. 
D)  team member conflict. 
E)  lower turnover. 
A)  higher quality. 
B)  higher productivity. 
C)  greater worker satisfaction. 
D)  team member conflict. 
E)  lower turnover.

Question 16

Which of the following is not an advantage of time-based pay systems?

Accepted Answer

A)  labor cost stability 
B)  incentives to increase output 
C)  ease of administration 
D)  stability of output 
E)  ease of pay computations 
A)  labor cost stability 
B)  incentives to increase output 
C)  ease of administration 
D)  stability of output 
E)  ease of pay computations

Question 17

A methods and measurements analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse. In a preliminary study, she observed one of her workers perform this task six times with the following results: $$\begin{array} { l r r r r r r } 
\text { Observation } & 1 & 2 & 3 & 4 & 5 & 6 \
\hline \text { Time (seconds) } & 46 & 38 & 40 & 34 & 42 & 40
\end{array}$$ What is the observed time for this task?

Accepted Answer

A)  34 seconds 
B)  40 seconds 
C)  46 seconds 
D)  48 seconds 
E)  240 seconds 
A)  34 seconds 
B)  40 seconds 
C)  46 seconds 
D)  48 seconds 
E)  240 seconds

Question 18

One of the potential benefits of self-directed teams is higher quality.

Accepted Answer

A) True 
 B)False

Question 19

Given the following work sampling data, based upon 100 random observations of a particular worker: $$\begin{array} { l c } 
\text { Activity } & \text { Times Observed } \
\hline \text { A } & 20 \
\text { B } & 50 \
\text { C } & 10 \
\text { Others } & 20
\end{array}$$ For a confidence level of 86.64 percent, what is the maximum error of the estimate for activity B?

Accepted Answer

The answer of Given the following work sampling data, based...

Question 20

Given the following work sampling data, based upon 100 random observations of a particular worker: $$\begin{array} { l c } 
\text { Activity } & \text { Times Observed } \
\hline \text { A } & 20 \
\text { B } & 50 \
\text { C } & 10 \
\text { Others } & 20
\end{array}$$ What is the estimated proportion of time this worker spends performing activity A?

Accepted Answer

The answer of Given the following work sampling data, based...

The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?

One potential disadvantage of self-directed teams is higher training costs.

The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

A major advantage of job specialization in business is increased:

A simo chart includes:

A time study of a job produced the following: average cycle time = 1.5 minutes, performance rating = 1.15. Allowances are 18 percent of the workday (480 minutes). Determine the standard time for this job.

A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

A worker-machine chart can help identify nonproductive parts of a process.

When performing a time study, the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

A disadvantage of teams is:

Which of the following is not an advantage of time-based pay systems?

One of the potential benefits of self-directed teams is higher quality.

Given the following work sampling data, based upon 100 random observations of a particular worker: Activity Times Observed A 20 B 50 C 10 Others 20 For a confidence level of 86.64 percent, what is the maximum error of the estimate for activity B?

Given the following work sampling data, based upon 100 random observations of a particular worker: Activity Times Observed A 20 B 50 C 10 Others 20 What is the estimated proportion of time this worker spends performing activity A?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Extension: Reliability

Strategic Capacity Planning for Products and Services

Extension: Decision Theory

Process Selection and Facility Layout

Extension: Learning Curves

Location Planning and Analysis

Extension: The Transportation Model

Management of Quality

Quality Control

Extension: Acceptance Sampling

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Extension: Maintenance

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?

One potential disadvantage of self-directed teams is higher training costs.

The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

A major advantage of job specialization in business is increased:

A simo chart includes:

A time study of a job produced the following: average cycle time = 1.5 minutes, performance rating = 1.15. Allowances are 18 percent of the workday (480 minutes). Determine the standard time for this job.

A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

A worker-machine chart can help identify nonproductive parts of a process.

When performing a time study, the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

A disadvantage of teams is:

Which of the following is not an advantage of time-based pay systems?

One of the potential benefits of self-directed teams is higher quality.

Given the following work sampling data, based upon 100 random observations of a particular worker: Activity Times Observed A 20 B 50 C 10 Others 20 For a confidence level of 86.64 percent, what is the maximum error of the estimate for activity B?

Given the following work sampling data, based upon 100 random observations of a particular worker: Activity Times Observed A 20 B 50 C 10 Others 20 What is the estimated proportion of time this worker spends performing activity A?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Extension: Reliability

Strategic Capacity Planning for Products and Services

Extension: Decision Theory

Process Selection and Facility Layout

Extension: Learning Curves

Location Planning and Analysis

Extension: The Transportation Model

Management of Quality

Quality Control

Extension: Acceptance Sampling

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Extension: Maintenance

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters