Question 1

Repetitive processing systems usually produce goods specifically for customer orders rather than for inventory.

Accepted Answer

A) True 
 B)False

Question 2

Given the following process layout data for locating four departments (A, B, C, and D) in four areas (1, 2, 3, and 4): $\begin{array}{l}
\text { Distances (meters) } \quad\quad\quad\quad\quad\quad \text { Flows (loads per week }\
\begin{array}{rlll}
\text { From/To } & 1 & 2 & 3 & 4 \
\hline 1 & - & 50 & 100 & 150 \
2 & & - & 50 & 100 \
3 & & & - & 50 \
4 & & & & -
\end{array}\quad\quad
\begin{array}{rlll}
\text { From/To } & \text { A } & \text { B } & \text { C } & \text { D } \
\hline \text { A } & - & 10 & 40 & 50 \
\text { B } & 30 & - & 10 & 70 \
\text { C } & 60 & 10 & - & 40 \
\text { D } & 30 & 50 & 20 & -
\end{array}
\end{array}$ If transportation costs are $.25 per load per foot moved, what are total monthly costs for an optimum layout?

Accepted Answer

The answer of Given the following process layout data for...

Question 3

The main issue in the design of process layouts for service operations concerns the relative positioning of:

Accepted Answer

A)  workstations. 
B)  processing components. 
C)  departments. 
D)  entrances, loading docks, etc. 
E)  manufacturing cells. 
A)  workstations. 
B)  processing components. 
C)  departments. 
D)  entrances, loading docks, etc. 
E)  manufacturing cells.

Question 4

A company needs to locate three departments (X, Y, and Z) in the three areas (I, II, and III) of a new facility. They want to minimize interdepartmental transportation costs, which are expected to be $.50 per load meter moved. An analyst has prepared the following flow and distance matrices: $\begin{array}{l}
\text { Distances (meters) } \quad\quad\quad\quad\quad\quad \text { Flows (loads per week }\
\begin{array}{rlll}
\text { From/To } & \text { I } & \text { II } & \text { III } \
\hline \text { I } & - & 10 & 20 \
\text { II } & & - & 10 \
\text { III } & & & -
\end{array}\quad\quad
\begin{array}{rlll}
\text { From/To } & \mathrm{X} & \mathrm{Y} & \mathrm{Z} \
\hline \mathrm{X} & - & 0 & 80 \
\mathrm{Y} & 30 & - & 150 \
\mathrm{Z} & 100 & 130 & -
\end{array}
\end{array}$ What is the total flow (loads per week) between department Y and department Z?

Accepted Answer

A)  130 
B)  150 
C)  180 
D)  230 
E)  280 
A)  130 
B)  150 
C)  180 
D)  230 
E)  280

Question 5

A company needs to locate three departments (X, Y, and Z) in the three areas (I, II, and III) of a new facility. They want to minimize interdepartmental transportation costs, which are expected to be $.50 per load per meter moved. An analyst has prepared the following distances and flow matrices: $\begin{array}{l}
\text { Distances (meters) } \quad\quad\quad\quad\quad\quad \text { Flows (loads per week }\
\begin{array}{rlll}
\text { From/To } & \text { I } & \text { II } & \text { III } \
\hline \text { I } & - & 10 & 20 \
\text { II } & & - & 10 \
\text { III } & & & -
\end{array}\quad\quad
\begin{array}{rlll}
\text { From/To } & \mathrm{X} & \mathrm{Y} & \mathrm{Z} \
\hline \mathrm{X} & - & 60 & 90 \
\mathrm{Y} & 40 & - & 160 \
\mathrm{Z} & 110 & 140 & -
\end{array}
\end{array}$ What are total weekly costs for the least costly process layout?

Accepted Answer

A)  $2,800 
B)  $3,150 
C)  $3,500 
D)  $4,000 
E)  $4,500 
A)  $2,800 
B)  $3,150 
C)  $3,500 
D)  $4,000 
E)  $4,500

Question 6

A company needs to rebalance a product layout for producing new plastic license plates. They plan to use the assembly line six hours in order to meet projected demand of 2,160 license plates each day. The following table describes the tasks involved in the production of this product: $$\begin{array} { l l l } 
\text { Task } & \text { Time (secs) } & \text { Immediate Predecessor } \
\hline \mathrm { a } & 3 & \text { none } \
\mathrm { b } & 4 & \text { none } \
\mathrm { c } & 5 & \mathrm { a } , \mathrm { b } \
\mathrm { d } & 7 & \text { none } \
\mathrm { e } & 9 & \mathrm { c } , \mathrm { d }
\end{array}$$ For output to equal projected demand, what is the minimum number of workstations needed?

Accepted Answer

A)  2 
B)  2.8 
C)  3 
D)  4 
E)  5 
A)  2 
B)  2.8 
C)  3 
D)  4 
E)  5

Question 7

The maker of the world-famous Chocolate Chip Cookies needs to design a product layout for a new product, Mint Chocolate Chip. The company plans to use this new production line eight hours a day in order to meet projected demand of 1,440 cases per day. The following table describes the tasks involved in the production of a Mint Chocolate Chip Cookie. $$\begin{array} { l l l } 
\text { Task } & \text { Time } ( \text { secs } ) & \text { Immediate Predecessor } \
\hline \mathrm { u } & 4 & \text { none } \
\mathrm { v } & 14 & \mathrm { u } \
\mathrm { w } & 12 & \mathrm {~V} \
\mathrm { x } & 12 & \mathrm {~V} \
\mathrm { y } & 6 & \mathrm { w } \
\mathrm { z } & 8 & \mathrm { x } , \mathrm { y }
\end{array}$$ For output to equal projected demand, what will be the first task performed at the third workstation of the production line which uses the minimum number of stations?

Accepted Answer

A)  u 
B)  v 
C)  w 
D)  x 
E)  y 
A)  u 
B)  v 
C)  w 
D)  x 
E)  y

Question 8

Which closeness rating reflects indifference on the nearness or lack of nearness of two departments?

Accepted Answer

A)  A 
B)  E 
C)  I 
D)  U 
E)  X 
A)  A 
B)  E 
C)  I 
D)  U 
E)  X

Question 9

Which type of processing system tends to produce the most product variety?

Accepted Answer

A)  assembly 
B)  job shop 
C)  batch 
D)  continuous 
E)  project 
A)  assembly 
B)  job shop 
C)  batch 
D)  continuous 
E)  project

Question 10

The maker of the world-famous Chocolate Chip Cookies needs to design a product layout for a new product, Mint Chocolate Chip. The company plans to use this new production line eight hours a day in order to meet projected demand of 1,440 cases per day. The following table describes the tasks involved in the production of a Mint Chocolate Chip Cookie. $$\begin{array} { l l l } 
\text { Task } & \text { Time } ( \text { secs } ) & \text { Immediate Predecessor } \
\hline \mathrm { u } & 4 & \text { none } \
\mathrm { v } & 14 & \mathrm { u } \
\mathrm { w } & 12 & \mathrm {~V} \
\mathrm { x } & 12 & \mathrm {~V} \
\mathrm { y } & 6 & \mathrm { w } \
\mathrm { z } & 8 & \mathrm { x } , \mathrm { y }
\end{array}$$ For output to equal projected demand, what will be the efficiency of the production line that uses the minimum number of workstations?

Accepted Answer

A)  93.33 percent 
B)  95 percent 
C)  97 percent 
D)  99 percent 
E)  100 percent 
A)  93.33 percent 
B)  95 percent 
C)  97 percent 
D)  99 percent 
E)  100 percent

Question 11

A service organization (for example, a hospital) is likely to use a(n) ________ layout because of variability in customer processing requirements.

Accepted Answer

A)  project 
B)  process 
C)  flow 
D)  assembly 
E)  nonrepetitive 
A)  project 
B)  process 
C)  flow 
D)  assembly 
E)  nonrepetitive

Question 12

The maker of the world-famous Chocolate Chip Cookies needs to design a product layout for a new product, Mint Chocolate Chip. The company plans to use this new production line eight hours a day in order to meet projected demand of 1,440 cases per day. The following table describes the tasks involved in the production of a Mint Chocolate Chip Cookie. $$\begin{array} { l l l } 
\text { Task } & \text { Time } ( \text { secs } ) & \text { Immediate Predecessor } \
\hline \mathrm { u } & 4 & \text { none } \
\mathrm { v } & 14 & \mathrm { u } \
\mathrm { w } & 12 & \mathrm {~V} \
\mathrm { x } & 12 & \mathrm {~V} \
\mathrm { y } & 6 & \mathrm { w } \
\mathrm { z } & 8 & \mathrm { x } , \mathrm { y }
\end{array}$$ Without considering projected demands, what is the minimum possible cycle time for this production line?

Accepted Answer

A)  54 seconds 
B)  14 seconds 
C)  12 seconds 
D)  10 seconds 
E)  4 seconds 
A)  54 seconds 
B)  14 seconds 
C)  12 seconds 
D)  10 seconds 
E)  4 seconds

Question 13

Mismatches between operational capabilities and market demand can have a negative impact on an organization.

Accepted Answer

A) True 
 B)False

Question 14

A job-shop processing system generally requires less-skilled workers than a continuous processing system.

Accepted Answer

A) True 
 B)False

Question 15

Given the following line balance data: $$\begin{array} { l c c } 
\text { Task } & \text { Predecessor } & \text { Time (seconds) } \
\hline \mathrm { t } & \text { none } & 15 \
\mathrm { u } & \mathrm { t } & 14 \
\mathrm { v } & \mathrm { t } & 7 \
\mathrm { w } & \mathrm { u } & 6 \
\mathrm { x } & \mathrm { v } & 8 \
\mathrm { y } & \mathrm { w } , \mathrm { x } & 10 \
\mathrm { z } & \mathrm { y } & 21
\end{array}$$ For eight hours of operating time per day and a desired output rate of 960 units per day, what is the efficiency for the balance which uses the minimum number of stations?

Accepted Answer

The answer of Given the following line balance data: \[\begin{array}...

Question 16

Product layouts can more easily adapt to variations in product requirements than process layouts can.

Accepted Answer

A) True 
 B)False

Question 17

A process layout is more susceptible to shutdowns caused by equipment breakdowns than a product layout.

Accepted Answer

A) True 
 B)False

Question 18

The substitution of machinery that has sensing and control devices for human labor is best described by the term:

Accepted Answer

A)  automation. 
B)  feedback control. 
C)  computer-aided manufacturing. 
D)  computer-integrated manufacturing. 
E)  flexible manufacturing system. 
A)  automation. 
B)  feedback control. 
C)  computer-aided manufacturing. 
D)  computer-integrated manufacturing. 
E)  flexible manufacturing system.

Question 19

A company is designing a product layout for a new product. It plans to use this production line eight hours a day in order to meet projected demand of 480 units per day. The tasks necessary to produce this product are: $$\begin{array} { l l l } 
\text { Task } & \text { Time (secs) } & \text { Immediate Predecessor } \
\hline \mathrm { u } & 30 & \text { none } \
\mathrm { v } & 30 & \mathrm { u } \
\mathrm { w } & 6 & \mathrm { u } \
\mathrm { x } & 12 & \mathrm { w } \
\mathrm { y } & 54 & \mathrm { x } \
\mathrm { z } & 30 & \mathrm { v } , \mathrm { y }
\end{array}$$ If the company wants the output rate to be equal to demand, what would be the efficiency of this line with the minimum number of workstations?

Accepted Answer

A)  100 percent 
B)  92.5 percent 
C)  75 percent 
D)  87.5 percent 
E)  90 percent 
A)  100 percent 
B)  92.5 percent 
C)  75 percent 
D)  87.5 percent 
E)  90 percent

Question 20

Service layouts must be visually pleasing as well as functional.

Accepted Answer

A) True 
 B)False

Repetitive processing systems usually produce goods specifically for customer orders rather than for inventory.

The main issue in the design of process layouts for service operations concerns the relative positioning of:

Which closeness rating reflects indifference on the nearness or lack of nearness of two departments?

Which type of processing system tends to produce the most product variety?

A service organization (for example, a hospital) is likely to use a(n) ________ layout because of variability in customer processing requirements.

Mismatches between operational capabilities and market demand can have a negative impact on an organization.

A job-shop processing system generally requires less-skilled workers than a continuous processing system.

Given the following line balance data: Task Predecessor Time (seconds) none 15 14 7 6 8 , 10 21 For eight hours of operating time per day and a desired output rate of 960 units per day, what is the efficiency for the balance which uses the minimum number of stations?

Product layouts can more easily adapt to variations in product requirements than process layouts can.

A process layout is more susceptible to shutdowns caused by equipment breakdowns than a product layout.

The substitution of machinery that has sensing and control devices for human labor is best described by the term:

Service layouts must be visually pleasing as well as functional.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Extension: Reliability

Strategic Capacity Planning for Products and Services

Extension: Decision Theory

Work Design and Measurement

Extension: Learning Curves

Location Planning and Analysis

Extension: The Transportation Model

Management of Quality

Quality Control

Extension: Acceptance Sampling

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Extension: Maintenance

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 6: Process Selection and Facility Layout

Repetitive processing systems usually produce goods specifically for customer orders rather than for inventory.

The main issue in the design of process layouts for service operations concerns the relative positioning of:

Which closeness rating reflects indifference on the nearness or lack of nearness of two departments?

Which type of processing system tends to produce the most product variety?

A service organization (for example, a hospital) is likely to use a(n) ________ layout because of variability in customer processing requirements.

Mismatches between operational capabilities and market demand can have a negative impact on an organization.

A job-shop processing system generally requires less-skilled workers than a continuous processing system.

Given the following line balance data: Task Predecessor Time (seconds) none 15 14 7 6 8 , 10 21 For eight hours of operating time per day and a desired output rate of 960 units per day, what is the efficiency for the balance which uses the minimum number of stations?

Product layouts can more easily adapt to variations in product requirements than process layouts can.

A process layout is more susceptible to shutdowns caused by equipment breakdowns than a product layout.

The substitution of machinery that has sensing and control devices for human labor is best described by the term:

Service layouts must be visually pleasing as well as functional.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Extension: Reliability

Strategic Capacity Planning for Products and Services

Extension: Decision Theory

Work Design and Measurement

Extension: Learning Curves

Location Planning and Analysis

Extension: The Transportation Model

Management of Quality

Quality Control

Extension: Acceptance Sampling

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Extension: Maintenance

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters