Exam 3: Assessing the Internal Environment of the Firm

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A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

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People want to partner with you because they have heard you are a credible company built through a culture of trust.In a sense,being a great company to work for also makes you a great company to work with.This is an example of causal ambiguity.

(True/False)
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An important implication of the balanced scorecard approach is that

(Multiple Choice)
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In making the decision to enter the pharmaceutical industry,a company would not need to consider which of the following?

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The ability of a firm to do well from an innovation and learning perspective is most dependent on its tangible assets.

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Trade secrets are intangible resources.

(True/False)
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In value-chain analysis,finance and accounting are considered part of the general administration of a firm.

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All of the following are examples of socially complex organizational phenomena except

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Strong brands are typically built through consistent,effective marketing,and companies need to weigh the potential for misbehaving customers to thwart their careful efforts.

(True/False)
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Apple Inc.reported revenues of 171 billion USD and net income of 37 billion USD in 2012.These figures represent a stunning annual growth in revenue and net income of 57 percent and 43 percent,respectively,for the 2011 to 2013 time period.This information indicates the importance of using __________ to evaluate company financial performance.

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The SWOT framework is not sufficient as the primary basis for evaluating the internal strengths and weaknesses of a company.

(True/False)
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The balanced scorecard enables managers to consider their business from all of the following perspectives except

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Modern plant and facilities as well as favorable manufacturing locations are tangible resources.

(True/False)
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Firms that are successful in creating competitive advantages that are sustainable for a period of time do not have to be concerned about profits being retained by employees or managers.

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Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

(True/False)
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Comparing your firm with all other firms in your industry assesses _________ performance.

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Advertising is a __________ activity.Supply of replacement parts is a __________ activity.

(Multiple Choice)
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Which of the following lists consists of support activities?

(Multiple Choice)
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Technip has developed intelligent pipes that can monitor and regulate the temperature throughout an oil pipeline.This is an example of a procurement support activity in the value chain.

(True/False)
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For a resource to provide a firm with potential sustainable advantages it must satisfy only two criteria: rareness and difficulty in substitution.

(True/False)
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